DCH Wappingers Falls Toyota

quick and easy I showed up for my appointment a little early but Kathleen took me right in and quickly got the paperwork done. My car was serviced in a reasonable ti I showed up for my appointment a little early but Kathleen took me right in and quickly got the paperwork done. My car was serviced in a reasonable time.Everthing was explained to me clearly. More

Just one thing wrong The service experience at DCH Toyota was excellent in all respects except for one thing, which has happened before when I was there: The TV in the wa The service experience at DCH Toyota was excellent in all respects except for one thing, which has happened before when I was there: The TV in the waiting lounge has been tuned to Fox News. Twice I have asked to have it turned to another station, and they have always complied, but it would be nice not to have to ask each time I go to wait in the lounge. Why not have an entertainment channel that is more neutral? I love the ease of entering the garage and going right inside to the service advisors, and love the cleanliness and amenities of the waiting lounge. The waiting time is always acceptable. If the above tv problem were solved, DCH would get 5 stars. More

Great experience I was impressed with your system and Allison's ability to explain my coverages and answering my question. It was a pleasure to have my Rava 4 service I was impressed with your system and Allison's ability to explain my coverages and answering my question. It was a pleasure to have my Rava 4 serviced. More

Knowledgeable, friendly, efficient. I had a pleasant experience discussing, test driving, reviewing costs and coverage, as well as when I came to pick up the vehicle. No pressure tactic I had a pleasant experience discussing, test driving, reviewing costs and coverage, as well as when I came to pick up the vehicle. No pressure tactics, just insightful assistance and readiness to move in direction I preferred. More

Outstanding Dealership I have purchased over 20 cars in my life and this purchase was by far the smoothest and easiest transaction I have completed. No stress or pushy sale I have purchased over 20 cars in my life and this purchase was by far the smoothest and easiest transaction I have completed. No stress or pushy sales department. Great experience and I would highly recommend this dealership for any vehicle purchase new or used. More

Sienna service Allison attentive cares about her customers and helpful in every aspect she oversees the work being performed and inter reacts between customer concer Allison attentive cares about her customers and helpful in every aspect she oversees the work being performed and inter reacts between customer concerns and mechanic doing the actual work More

new Corolla We had a very pleasant experience purchasing a new Corolla from DCH. We're repeat customers (bought a Prius, Sienna, and other Corolla also). Servic We had a very pleasant experience purchasing a new Corolla from DCH. We're repeat customers (bought a Prius, Sienna, and other Corolla also). Service has always been excellent as well. There's a reason we keep coming back. More

Sales and Service Departments Purchasing a car can be a stressful event, but I found the sales approach of Michael Newsham to be cordial, respectful and unpressured. Mr. Newsham li Purchasing a car can be a stressful event, but I found the sales approach of Michael Newsham to be cordial, respectful and unpressured. Mr. Newsham listened carefully to what my needs and requirements were for the car I desired. He presented the information, answered my questions and allowed me space to consider the choices and make a decision. I previously owned a Prius for nine years which I also purchased from DCH Toyota, and had the vehicle serviced in their department for everything. It was easy to book appointments, and the work was efficiently performed. Whatever service had to be done was always explained clearly and my questions were always answered to my satisfaction. More

Excellent Experience Eric was very accommodating and knowledgeable on helping me choose the right car for me. He was willing to work with me and had my best interest in mi Eric was very accommodating and knowledgeable on helping me choose the right car for me. He was willing to work with me and had my best interest in mind. I would highly recommend him and this dealership. More

Professional and friendly staff. The staff workings in Service and Sales department, were friendly and very professional. They answered every question asked to them without any hesit The staff workings in Service and Sales department, were friendly and very professional. They answered every question asked to them without any hesitation. Thank you. Eddie Garcia More