DCH Wappingers Falls Toyota

Excellent experience at DCH Wappinger's Falls Overall most pleasant car buying experience I have ever had. Friendly, thorough, and no non-sense. Their reputation is validated and I walked away a v Overall most pleasant car buying experience I have ever had. Friendly, thorough, and no non-sense. Their reputation is validated and I walked away a very happy customer. More

Great service again! Had new tires put on my car , oil change and 45,000 mike check. Kathleen was great and very helpful. She got the tires I wanted and had everything don Had new tires put on my car , oil change and 45,000 mike check. Kathleen was great and very helpful. She got the tires I wanted and had everything done with very little waiting time. More

Went as expected. This was a simple oil change, tire rotation and inspection and it went as expected.Nothing unusual and was done in a little over an hour. This was a simple oil change, tire rotation and inspection and it went as expected.Nothing unusual and was done in a little over an hour. More

Courteous patient professional All the people I had contact with were great. I was shown how to run my car and my questions were answered completely and professionally. All the people I had contact with were great. I was shown how to run my car and my questions were answered completely and professionally. More

Oil and filter change together with a state inspection. Even though I had an appointment, the service took over an hour and a half to complete. Also, the cost to replace tail light bulbs for the state insp Even though I had an appointment, the service took over an hour and a half to complete. Also, the cost to replace tail light bulbs for the state inspection was going to cost over $100.00 to do. I was able to do the job myself for less than two dollars! Additionally, the service representative recommended that I replace my radiator for a cost of $500+ because of a small leak. Yet, there was no recommendation to just fix the leak. I declined. Finally, I was told that my power steering and brake fluid need to be changed. I had just changed it two days before the appointment! It sounded like the service person was trying to tack on more work. This was the first time that I was disappointed with the service experience. More

Wonderful service appointment !! Called ahead for service that included previously recommended items. Service price quotes for the work to be performed were itemized on my March 20 Called ahead for service that included previously recommended items. Service price quotes for the work to be performed were itemized on my March 2018 service summary. I liked the detailed description of the repairs to be done for the May 2018 service. Best of all the price for the actual work was lower than the quote. More

Kathy Crosbie Ms Crosbie was extremely courteous, helpful and understanding which led to a pleasant experience despite the problems with my car. I highly recommend Ms Crosbie was extremely courteous, helpful and understanding which led to a pleasant experience despite the problems with my car. I highly recommend her for your needs. More

30,000. service Greeted immediately,knowledgeable staff, good experience. I don't feel I need to have twenty five additional words to submit this review of my trip to Greeted immediately,knowledgeable staff, good experience. I don't feel I need to have twenty five additional words to submit this review of my trip to have my Rav4 serviced More

Outstanding and very professional service Work was done in a very timely manner with minimum waiting time. Very pleasant waiting room facility with TV and comfortable chairs. Clean rest room Work was done in a very timely manner with minimum waiting time. Very pleasant waiting room facility with TV and comfortable chairs. Clean rest rooms. More

Broken window The front window or my Highlander was not working. It had slipped off the track and was staying open.I was completely satisfied with the repair of my The front window or my Highlander was not working. It had slipped off the track and was staying open.I was completely satisfied with the repair of my window. More