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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,614 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,614 reviews

January 18, 2025

All were attentive to my needs,answered my questions thoroughly. Appreciated the video very much. More

by JAMESOLEary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're so glad to hear that our team was attentive to your needs and provided thorough answers to your questions. We’re happy the video was helpful as well. Your satisfaction is important to us, and we truly appreciate your feedback!

January 18, 2025

Outstanding service. Smart. Mike was super!! Total experience was a pleasure!! This was the third tundra I have purchased from them and each experience has been fanta More

by SCOTT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bartko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for your fantastic feedback! We’re thrilled to hear that Mike and the rest of the team provided you with outstanding service once again. It’s an honor to have you as a loyal customer, and we’re so grateful for your continued trust in us for your Tundra purchases. We look forward to serving you for many years to come!

January 17, 2025

Have never had an issue bringing my car in for service. The dealership is very thorough with identifying any issues, thoroughly discuss any recommendations and I always leave satisfied. More

by holly003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bartko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your continued trust in our service department! We’re so glad to hear that your experiences have been positive and thorough. Our goal is always to ensure you leave satisfied, and we appreciate your kind feedback. We look forward to serving you again in the future!

January 17, 2025

Me gusto mucho la atención al cliente del sr Francisco Tavarez, porque si se interesó por hacer que los trámites para lograr la compra no se sienta dificil, fue muy competente , lo recomiendo More

by SANDYM1879
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Tavarez
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Jan 18, 2025 -

DCH Wappingers Falls Toyota responded

¡Muchas gracias por compartir tu experiencia! Nos alegra saber que Francisco Tavarez te brindó un excelente servicio y facilitó todo el proceso de compra. Agradecemos mucho tu recomendación y esperamos poder ayudarte nuevamente en el futuro. ¡Gracias por elegirnos!

January 17, 2025

Joe listened to what we wanted and delivered. We had to wait for our SUV to be made and Joe checked in with us to make sure we were in the loop. Much appreciated! More

by N.BINDER14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We’re so glad to hear that Joe listened to your needs and kept you updated throughout the process. Providing excellent customer service is important to us, and we’re happy to know it made a difference for you. We appreciate your feedback and look forward to helping you again in the future!

January 17, 2025

She was very helpful and kind on the phone. She helped me understand what was going on with my car. More

by cdenniston23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re so glad to hear that she was helpful and kind, and that she took the time to explain everything about your car. We truly appreciate your feedback and are here to assist you anytime you need!

January 17, 2025

Matt M. And John, the tech did an outstanding job could not be more satisfied with the work More

by LENTGREG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Maffuci
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Jan 18, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're so glad to hear that Matt M. and John exceeded your expectations with their outstanding work. We truly appreciate your feedback and are thrilled you're satisfied with the service. We look forward to assisting you again in the future!

January 17, 2025

They are very professional people the work finishes before the time that they said, happy with the service. More

by Edin Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We’re thrilled to hear that you were pleased with the professionalism and timely service. Our team works hard to exceed expectations, and we're glad we could make your experience a positive one. We look forward to serving you again!

January 16, 2025

First service at Toyota and my appointment was a pleasure. Lauren the service coordinator was a pleasure friendly, professional and listen to my issues. Waiting room was nice, clean and comfortable. More

by Mosulmp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're so glad to hear that Lauren made your first service appointment a pleasant one and that you enjoyed our comfortable waiting area. We appreciate your feedback about appointment scheduling and will work to improve this for future visits. We look forward to seeing you again!

January 16, 2025

DCH Toyota service department is the best of any dealership we have ever dealt with . My wife and I have had the pleasure of having Judy Deems arrange our service and warranty needs many times over More

by Dave&JoAnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We’re thrilled to hear that Judy has consistently provided you with excellent service. We truly appreciate your loyalty and are always here to help with any of your service and warranty needs. Thank you for choosing DCH Toyota!

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