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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,416 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,416 reviews

October 31, 2024

Although there were issues, staff was able to rectify them promptly. Rob was particularly helpful. Thanks. More

by jazzvyne
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob, manager
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Oct 31, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your understanding and for recognizing Rob's efforts! We're glad to hear that our staff was able to resolve the issues promptly. Your feedback is important to us, and we're committed to providing a better experience in the future. We appreciate your support!

October 31, 2024

Judy was pleasant and helpful. Toyota was able to remedy the issue with the car. More

by SHARNELE21
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear that Judy was helpful and that we were able to resolve the issue with your car. If you need any further assistance, feel free to reach out. We appreciate your support!

October 31, 2024

Buying a vehicle at DCH was a hassle free experience. Sales guy was great and allowed us to take an extensive test drive of the vehicle before we decided to purchase. More

by CRUCKER68
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that your vehicle-buying experience was hassle-free and that our sales team provided you with an extensive test drive. We appreciate your trust in us and look forward to serving you again in the future!

October 31, 2024

A pleasant experience with helpful associates. Joe DeGroot did a standout job working with me on my purchase. Answered all my questions and delivered what he said he would. More

by ONENICEGUY50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel....
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Nov 01, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're thrilled to hear that Joe DeGroot made your purchase smooth and answered all your questions. Enjoy your new vehicle, and we look forward to seeing you again!

October 30, 2024

I had a pleasant experience at the Toyota dealership. I was in the service department and everything was efficient and timely. More

by TCRAUSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maffucci
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Oct 30, 2024 -

DCH Wappingers Falls Toyota responded

We're glad to hear you had a pleasant experience in our service department! Our team strives to provide efficient and timely service for all our customers. Thank you for sharing your feedback!

October 30, 2024

We have always been treated well at DCH when it comes to working with sales staff. More

by VSAUTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're glad to hear that you've consistently had a positive experience with our sales team at DCH. Your satisfaction is our top priority, and we look forward to serving you again in the future!

October 30, 2024

Josh was very professional and easy to work with The entire process was easy and Josh helped us get a good deal and didn’t try to sell us anything we weren’t interested in Would highly recommend Josh More

by MCCANNTH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that Josh provided you with a professional and easy experience. Our team strives to ensure that our customers find exactly what they're looking for without any pressure. We appreciate your recommendation and look forward to assisting you again at DCH Wappingers Toyota!

October 29, 2024

Very impressed by the customer from start to finish of my time there. Thought the video of service was a great addition. More

by PENGUINJFR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for the fantastic feedback! We're delighted you had a seamless experience from start to finish, and we're glad you enjoyed the service video—it’s a feature we’re proud of. Looking forward to serving you again!

October 29, 2024

Excellent customer service. Short waiting time. I had confidence that everything was ln good working order. More

by Ronald.vandorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
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Oct 29, 2024 -

DCH Wappingers Falls Toyota responded

We’re thrilled to hear you had an excellent experience with us! Our team is dedicated to providing top-notch service and ensuring everything is in perfect order. Thank you for your feedback, and we look forward to seeing you again!

October 29, 2024

Alway a pleasure to deal with from Judy to the entire team Very professional and knowledgeable. More

by DEEBOB84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re delighted to hear that you had a great experience with Judy and the team. Our goal is to provide professional and knowledgeable service to all our customers. We appreciate your feedback and look forward to assisting you again in the future!

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