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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,483 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,483 reviews

November 27, 2024

Service was excellent! Judy deems takes care of business. I will be back this Friday for more service More

by GARYGRASSELENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that Judy took great care of you and provided excellent service. We look forward to seeing you again this Friday for your next visit!

November 26, 2024

Everything was easy and smooth from time I walked in the door. I was made aware of the status and work being done to the car along the way. More

by Willis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're so glad everything went smoothly and that you were kept informed throughout the process. It’s our goal to provide clear communication and excellent service every step of the way. We truly appreciate your feedback and look forward to assisting you again in the future!

November 26, 2024

Service had to keep truck over night for gasoline recall. What should have been 3 hours. But was provided ride to and from my home. Other then that Judy kept me updated and was very sorry for the over night More

by ONEITSYBIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We apologize for the extended time needed for your truck’s service, but we're happy to hear that Judy’s professionalism and updates made the process easier for you. It’s great to know the ride to and from your home was helpful during this time. We appreciate your understanding and look forward to serving you again in the future!

November 25, 2024

My service representative was very detailed in explaining the dropped off process. I received a video explaining what’ was happening. More

by RUNTHINGY06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're glad to hear that your service representative provided detailed explanations and that the video update kept you informed. Transparency and excellent communication are what we strive for!

November 25, 2024

everyone was polite, I wanted a better rate, my representative was the best very informative.. More

by TRIMONIAHANLEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're delighted to hear that your representative provided exceptional service and was very informative. We always aim to deliver the best experience possible and appreciate your input!

November 23, 2024

Who is Daryl Callahan? I was helped by Kurt Kuehsel. He and Rob were nice. More

by jburrow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Kueshal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear that Kurt and Rob provided you with great service. We apologize for any confusion regarding Daryl Callahan. If you have any further questions or need assistance, feel free to reach out. We appreciate your business!

November 23, 2024

the service department was outstanding. They kept me informed of the status of my Tacoma and in my opinion did a fantastic job. I highly recommend DCH Toyota service department More

by utrek69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bartko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2024 -

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our service department. Keeping our customers informed and ensuring their satisfaction is a top priority. We truly appreciate your recommendation and look forward to serving you again in the future!

November 23, 2024

I had a wonderful experience at DCH Toyota buying a new truck. The salesman I dealt with was Avi Avitan. He made the sale go smoothly and quickly with the utmost courtesy and professionalism. I love the tr More

by GGILLAND
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We’re so glad to hear Avi provided excellent service and that you love your new truck! We appreciate your business and look forward to assisting you again in the future!

November 23, 2024

I have found all personnel to be knowledgeable, personable and efficient. Everyone works at their best fir overall customer service and satisfaction. More

by BEAULIEUNANCY65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that our team provided you with knowledgeable, personable, and efficient service. Your satisfaction is our top priority, and we truly appreciate your feedback!

November 21, 2024

Lauren did an awesome job accommodating my schedule for recall and warranty repairs. Very good communication More

by Canine2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that Lauren was able to accommodate your schedule and provide excellent communication. We appreciate your feedback and look forward to serving you again! 😊

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