DCH Wappingers Falls Toyota

Great experience I brought my RAV 4 in for its 25.000 mile service and was beginning to hear a grinding sound in the front brakes and had an air filter issue both wer I brought my RAV 4 in for its 25.000 mile service and was beginning to hear a grinding sound in the front brakes and had an air filter issue both were taken care of on the same day and the cost was reasonable. Alicia was very informative and personable she has such a great personality considering that she was stuck working on a Sunday she never said a negative thing about it. I would definitely use the service center for repairs needed beyond my service contract in the future. More

Purchasing a new vehicle My salesman, mike newsheem, was knowledgeable and patient. He treated me with respect and understanding. He is the reason I purchaded my car at this My salesman, mike newsheem, was knowledgeable and patient. He treated me with respect and understanding. He is the reason I purchaded my car at this dealership. The financing process was painless and quick. I had visited other toyota dealerships, prices were the same, but this was the easiest and civil of all. More

Terrific I had to have brakes serviced and had no option but to wait for servicing. I came early and had coffee and bagel, provided by DCH Wappingers Falls. Th I had to have brakes serviced and had no option but to wait for servicing. I came early and had coffee and bagel, provided by DCH Wappingers Falls. The waiting area is bright, personnel are friendly. It made my wait enjoyable, thank you! More

Kathleen was very informative as well as courteous Employees were all helpful and patient to my needs.The dealership is organized well and the bathrooms are always well maintained. Thank you for the n Employees were all helpful and patient to my needs.The dealership is organized well and the bathrooms are always well maintained. Thank you for the nice visit. More

Excellent experience We highly recommend Avi Avitan! He is professional, friendly and listens to what you have to say. He, unlike most car salesmen that we have dealt wi We highly recommend Avi Avitan! He is professional, friendly and listens to what you have to say. He, unlike most car salesmen that we have dealt with, means what he says and says what he means! It was a pleasure purchasing our new RAV4 with him! More

Met my wants perfectly. My hope was to purchase a car that would save on gas mileage. With the combined electric and gas power offered by the Prius, my expectation was comple My hope was to purchase a car that would save on gas mileage. With the combined electric and gas power offered by the Prius, my expectation was completely met. Eric Lahl expertly assisted me in making the choice made, calmly guided me through the purchase and comprehensively described the operation of the new vehicle. Eric is personable, responsive, knows the product well, patient and was especially helpful in all phases of the purchase. The dealership itself is clean, well staffed and efficient. Very satisfied with the end result. More

courteous and efficient service I was most pleased with the courteous and efficient customer service received. Staff kept me posted on progress of repair work. Diagnosis of problem I was most pleased with the courteous and efficient customer service received. Staff kept me posted on progress of repair work. Diagnosis of problems was clearly explained. I am concerned, however, that there was a need to cut rotors with only 9700 miles. Specifically, how will this effect future wear and tear and repair needs. More

Very pleasant It's always nice to walk into the dealership and have staff recognize you and treat you well, they worked hard to accommodate me and I appreciate that It's always nice to walk into the dealership and have staff recognize you and treat you well, they worked hard to accommodate me and I appreciate that. More

2nd Toyota we've bought from this dealer. Great experience! Purchase was flawless, and sales/management were efficient but personable. These guys really know their cars and easily compared our 2016 RAV4 to 2018 Purchase was flawless, and sales/management were efficient but personable. These guys really know their cars and easily compared our 2016 RAV4 to 2018, especially as to safety features. Thanks Chris and Naeem! More

Could not have gone better I bought two cars here. Generally I’m reluctant to deal with car dealerships but I found Juan. Honest, worked hard to make me happy I bought two cars here. Generally I’m reluctant to deal with car dealerships but I found Juan. Honest, worked hard to make me happy More