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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,727 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,727 reviews

June 20, 2018

Service Took a few weeks to get appointment. One woman at desk was too busy to help or even say it will be a minute.she was too busy getting her work done. More

by RHONDALEE331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2018 -

DCH Wappingers Falls Toyota responded

Rhonda, thank you for the great review! While we apologize for the wait, we're so glad Mike helped get you right on track with your service visit!

June 19, 2018

15K Service Excellent service. In and out quick! Dave the salesman who sold me the truck stopped by while I was waiting to say hi and make sure all was well! Firs More

by bfd668
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Venon
Jun 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review! We're glad that you enjoyed your service visit.

June 19, 2018

I was treated very well I was very impressed with my salesman. He also sold me my Camry three years ago. That was my trade in. Michael is a very nice young man. More

by dianerand1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Steinke
Jun 19, 2018 -

DCH Wappingers Falls Toyota responded

Diane, thank you for the 5-stars! We think Michael is pretty great, too!

June 19, 2018

My oil changes was completed in a timely manner. Kathleen was friendly and efficient and got me in and out quickly. The waiting room is a very pleasant place as well and I love that they do the mult More

by BJC369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Jun 21, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review! We're glad you had a great visit!

June 19, 2018

Dealing with DCH Everyone at the dealership was very friendly and helpful. Went to check out trucks. We found one that we liked and purchased it. The transaction was q More

by elke1313
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schaeffer
Jun 21, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the 5-star review! We're glad our staff gave you a pleasant, pressure-free experience!

June 19, 2018

Efficient, pleasant and on time !!! I was there exactly the amount of time I was told I would be ! Everyone was pleasant and accommodating. I was very pleased with the service. More

by nanofny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Mahavik
Jun 21, 2018 -

DCH Wappingers Falls Toyota responded

Nan, thank you for the stellar review! We're so happy to hear you enjoyed your experience with our staff!

June 19, 2018

Inspection sticker Kathleen made herself available to help me check in with my Vehicle. Everyone else seemed to be "out to lunch". I had a scheduled appt. at 2:00 p.m. More

by SYLVIAD6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Jun 21, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review, Sylvia! We sincerely apologize for your wait, but we're so glad to hear about your experience with Kathleen!

June 18, 2018

Great service Kathleen was excellent. Highly recommend toyota service department!!! She was friendly, courteous and knowledgeable. I have only been a customer since More

by ethl30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie, Frank Pizzurro
Jun 18, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review! We appreciate your kind words about Kathleen and your recommendation!

June 18, 2018

A good experience The experience was fine, friendly service and accommodating staff. Eric was very pleasant and the trade-in helped alot. The whole thing took longer More

by Rc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Lahl
Jun 18, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review! While we apologize for your wait, we are happy to hear that you enjoyed your overall visit.

June 18, 2018

Timly & Proffesional Service Naheem from finance and Nathaniel Pickett from sales were very informative when purchasing the Car & Deena from the Service Dept was great in helping More

by carld110458
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deena from the Service Dept, Naeem Randall, Nathaniel Pickett
Jun 19, 2018 -

DCH Wappingers Falls Toyota responded

Carl, thank you for the stellar review! We're glad to hear such wonderful things about Naheem, Nathaniel, and Deena!

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