DCH Wappingers Falls Toyota

took much too long I only had a a front low beam headlight replaced. When a called for an appointment I was told it would only take about fifteen minutes. I waited one I only had a a front low beam headlight replaced. When a called for an appointment I was told it would only take about fifteen minutes. I waited one hour and five minuets and was charged for twelve minuted of labor. the waiting room was not busy while I waited. This was not the service reps fault. More

Satisfaction Friendly service no hassle the service department is excellent I would recommend DCH Toyota wappingers falls service department to all my family thank Friendly service no hassle the service department is excellent I would recommend DCH Toyota wappingers falls service department to all my family thanks to the service staff More

Excellence Staff was friendly and polite job well. She worked on claim and was quick service. Very professional overall I am satisfied with the work completed on Staff was friendly and polite job well. She worked on claim and was quick service. Very professional overall I am satisfied with the work completed on RAV4 More

Just wonderful! I am a client at DCH Wappingers Falls Toyota since 2006. I never had a bad experience there! The customer service is very good. Everybody is very I am a client at DCH Wappingers Falls Toyota since 2006. I never had a bad experience there! The customer service is very good. Everybody is very accommodating, friendly and offers a sound advice. More

Very efficient I received a very Good service. rep was knowledgeable and efficient. helpful and very nice. this is not the first time and probably wont be the last I received a very Good service. rep was knowledgeable and efficient. helpful and very nice. this is not the first time and probably wont be the last time i use DCH as my service place thank you More

New Car... Quickly I knew exactly what I wanted, and the team supported me with everything. I was very pleased with the purchase of my third Highlander in three years! I knew exactly what I wanted, and the team supported me with everything. I was very pleased with the purchase of my third Highlander in three years! Thank you for being supporting, and for helping me through the process ... quickly and attentively. More

The best customer service I have had in a long time From the moment I walked in the door till the time I left the dealership with my new car I was truly made to feel like a welcome member of their fami From the moment I walked in the door till the time I left the dealership with my new car I was truly made to feel like a welcome member of their family. The Salesman or I should say customer serviceman Peter Raymond was extremely helpful, knowledgeable and customer service orientated. Peter spent quite a lot of time listening to what it was I needed in a car and the reasons I needed a new car and he than helped me find the car that would fit all my needs plus some. Through out the entire time he spent with me, which was a lot of time, I never felt rushed or pressured into buying a car. Peter made me feel like I was the most important customer that had ever walk into the dealership. More

Very Good David helped me a lot getting the Finance Approved i was very confused in selecting the car and took a long time to finalize the car and David was ver David helped me a lot getting the Finance Approved i was very confused in selecting the car and took a long time to finalize the car and David was very patient and helpful. More

Great experience buying my new Toyota! David, my wonderful salesperson, was honest, caring in what I wanted and very knowledgeable in Toyota! Everyone involved was very professional and le David, my wonderful salesperson, was honest, caring in what I wanted and very knowledgeable in Toyota! Everyone involved was very professional and left no question unanswered! Having bought Toyotas before this was a very nice experience. I was impressed with the options for financing. 0% for 4yrs. would have. been better and a better offer on my trade in would have helped. I am happy with my new purchase and David, thank you again. You're the best!! More