Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,630 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
Contact Dealership
View Awards

1349 Route 9

Wappingers Falls, NY

12590

Directions

By Type

Showing 7,630 reviews

September 25, 2024

Very professional, not pushy and they took their time to make sure I was comfortable with the vehicle selection as well as the financing fit my budget. More

by MADERA153
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karl Boye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2024 -

DCH Wappingers Falls Toyota responded

It’s great to hear that you had such a positive experience! We pride ourselves on providing a comfortable and supportive environment for our customers. Thank you for sharing your thoughts!

September 25, 2024

Very good service and did all the little extras on top of inspection and courtesy was great More

by JER72787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2024 -

DCH Wappingers Falls Toyota responded

We’re thrilled to hear you had a great experience! Our team always strives to go the extra mile for our customers. Thank you for your feedback!

September 25, 2024

Service was quick and the waiting area is very comfortable. The staff is very professional. More

by MERVINOTERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're delighted to hear that you had a quick service experience and found our waiting area comfortable. Our team strives to provide professional service, and your feedback is greatly appreciated!

September 25, 2024

A dealership is great because of its staff. Karl Boye and Dillan were the reason we bought at DCH. They were kind, courteous and extremely helpful during the entire process. More

by Jmgallo72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karl Boye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2024 -

DCH Wappingers Falls Toyota responded

We’re so glad to hear about your positive experience with Karl and Dillan! Our team takes pride in providing excellent service, and it’s wonderful to know they made your visit enjoyable. Thank you for choosing DCH!

September 24, 2024

I really liked the guy that sold me the car, but getting service there is a pain. I received an email about my first free oil change when I hit 5000 miles on the new car. I emailed and called the person who More

by KEVINCOOKE03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t see my guys picture and I can’t remember his name, but he was great.
Report | Print
Sep 24, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback, and we’re glad to hear you had a positive experience with your salesperson. However, we sincerely apologize for the lack of communication regarding your service appointment. This is not the level of service we strive to provide. We appreciate you bringing this to our attention, and we’ll work to address these issues with our service team. If you're open to it, we’d love to help you with your next service visit. Please feel free to reach out directly, and we’ll ensure you receive the assistance you need. Thank you for your understanding!

September 24, 2024

Quick and friendly service for my first maintenance appointment. Easy to make an appointment online. More

by LUNAKAT21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're thrilled to hear that you had a quick and friendly experience during your first maintenance appointment. We're glad you found it easy to make an appointment online as well. If you have any questions or need assistance in the future, feel free to reach out. We look forward to seeing you again!

September 24, 2024

Dch Toyota is a professional dealer ship and stand by their word and recommend them More

by VANTASS71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your fantastic review! We're glad to hear that you had a positive experience with DCH Toyota and that you found us to be a professional dealership. Your recommendation means a lot to us, and we appreciate your trust. If you need anything in the future, don’t hesitate to reach out!

September 24, 2024

I was treated kindly and fairly. Happy with my purchase. Will return. But know what you're going into in a sales pitch. My final numbers were based on a Toyota advertised price. Not More

by J
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We’re glad to hear that you felt treated kindly and fairly, and we appreciate your honesty regarding the sales process. We strive to provide transparency and ensure that our customers feel informed every step of the way. We’re happy that you’re pleased with your purchase and look forward to welcoming you back in the future. If you have any questions or need assistance, don’t hesitate to reach out!

September 24, 2024

Very easy to deal with…never pushy. Got me into a newer car in one day More

by TINAMG323
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're thrilled to hear that you found the process easy and appreciated our no-pressure approach. Getting you into a newer car in just one day is what we strive for! If you have any questions or need assistance in the future, feel free to reach out. Enjoy your new ride!

September 24, 2024

Angel was very informative about the car and very professional. The manager we met with explained all the options very well. Overall we were very pleased. More

by JEFFDEVITO56
Recommend Dealer
Yes
Employees Worked With
Angel Mejia
Report | Print
Sep 24, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful review! We’re glad to hear that Angel provided informative and professional service, and that our manager took the time to explain all your options clearly. Your satisfaction is our top priority, and we’re thrilled that you had a positive experience. If you need anything else or have any questions in the future, feel free to reach out. Enjoy your new car!

1
...
41
42
43
...
763