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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,629 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,629 reviews

September 28, 2024

I called with a concern about my car that made me feel unsafe driving it. Judy in the service center took my call, reassured me, and got me into the service center right away where the problem was diagnos More

by MELANIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy
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Sep 28, 2024 -

DCH Wappingers Falls Toyota responded

It’s great to hear about your positive experience with Judy and our service team! We’re glad they could address your concerns quickly and provide you with reassurance throughout the process. The video inspection and cost estimate are part of our commitment to transparency, and we’re happy you found it helpful. We appreciate your trust and look forward to assisting you with any future services!

September 27, 2024

Quick turn around, clean and welcoming environment. Appreciated receiving updates and brief video of service details via text. More

by AB
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear you enjoyed the quick service, welcoming environment, and our text updates with the service video. We look forward to assisting you again in the future!

September 27, 2024

Good, pleasure, courtesy and thank you for your service I am really appreciate it have a good weekend More

by hn9245130@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We're happy to hear you had a pleasant experience. We truly appreciate your business and hope you have a wonderful weekend as well!

September 26, 2024

professionalism and excellent customer service. Listened attentive and focused on the best solution for the customer More

by cyril.staubyn51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Maffucci
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Sep 26, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that you experienced such professionalism and excellent customer service. We're always here to listen and find the best solutions for our customers!

September 26, 2024

I bought my car here and have it serviced here as well. They are very courteous and professional. More

by LUIGI.BENIGNI9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your continued trust in us! We're glad to hear you've had such positive experiences with both our sales and service teams. We appreciate your support!

September 26, 2024

Rep Judy Deems did an exceptional great job in serving my car. Judy is professional, knowledgeable, top notch, very effective and communicate so well? Thanks Judy - Very Well Done. Taqi Buti More

by TNBUTI
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems did great and exceptional job serving my car. Judy is professional, knowledgeable, top notch, effective and communicate so well!
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Sep 26, 2024 -

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words, Taqi! We're delighted to hear that Judy provided such exceptional service. We’ll be sure to pass along your praise to her. Thanks again for choosing us!

September 26, 2024

Very good dealer to work with kind and knowledgeable ,definitely recommend to friends.keep up the good work. More

by TIMOWATSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2024 -

DCH Wappingers Falls Toyota responded

Thank you so much for your recommendation! We're glad to hear you had a great experience with our team. We appreciate your kind words and look forward to serving you and your friends in the future! Keep in touch!

September 25, 2024

The entire staff starting from sales to service and the parts department or friendly and professional I can’t ask for a better Toyota dealer compared to my previous Toyota dealer at another location. Than More

by Elvis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2024 -

DCH Wappingers Falls Toyota responded

It's wonderful to hear you had such a positive experience with our team! We strive to provide friendly and professional service every step of the way. Thank you for choosing us as your Toyota dealer! We look forward to assisting you again in the future!

September 25, 2024

Francisco was absolutely amazing. He made me feel at ease.I will definitely be back to but my next new vehicle. More

by Bentleybobo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco
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Sep 25, 2024 -

DCH Wappingers Falls Toyota responded

We're thrilled to hear that Francisco provided you with such a great experience! Making our customers feel comfortable is a top priority. We can’t wait to welcome you back for your next vehicle purchase!

September 25, 2024

Very professional, not pushy and they took their time to make sure I was comfortable with the vehicle selection as well as the financing fit my budget. More

by MADERA153
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karl Boye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2024 -

DCH Wappingers Falls Toyota responded

It’s great to hear that you had such a positive experience! We pride ourselves on providing a comfortable and supportive environment for our customers. Thank you for sharing your thoughts!

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