DCH Wappingers Falls Toyota

WCH Toyota was amazing. Buying my new Toyota was simple. Dave worked with me on a deal that I was comfortable with and answered any questions I had. Great experience. Dave worked with me on a deal that I was comfortable with and answered any questions I had. Great experience. More

Buying a new cae Dave was very helpful especially in this stressful time of Covid virus. Safety precautions were followed.I have purchased many cars here and keep comi Dave was very helpful especially in this stressful time of Covid virus. Safety precautions were followed.I have purchased many cars here and keep coming back. More

Oil change I had my oil change for the first time. It took 2 hours and they didn’t put the oil plug back in correctly. So it leaked oil All over the bottom if my I had my oil change for the first time. It took 2 hours and they didn’t put the oil plug back in correctly. So it leaked oil All over the bottom if my truck and on my driveway. They did fix it and cleaned off my truck but still waiting on the driveway. More

70k Mile Service My service visit was very good. Check-in was efficient, thorough and friendly. Waiting area was clean and provided everything needed. Service clo My service visit was very good. Check-in was efficient, thorough and friendly. Waiting area was clean and provided everything needed. Service close-out / payment was fine. Thanks More

Despite Coronavirus, transaction was safe, quick and easy. Vehicle was registered and detailed and looked great. Knowledgeable helpful staff. Very responsive. Couldn’t be happier A++ easy. Vehicle was registered and detailed and looked great. Knowledgeable helpful staff. Very responsive. Couldn’t be happier A++ More

Too Expensive !! Was charged 225$ for an oil change and diagnostic check. Long wait, which only means more charge for labor. Was told I need $4,000 worth of work on my 2015 Camry. However good customer diagnostic check. Long wait, which only means more charge for labor. Was told I need $4,000 worth of work on my 2015 Camry. However good customer service. More

Professional quick service as usual. They immediately greeted instructed etc. friendly as well. I’m not sure who I spoke with masks for safety prevented close look. I was very pleased. greeted instructed etc. friendly as well. I’m not sure who I spoke with masks for safety prevented close look. I was very pleased. More

Took Great Care During this pandemic, I was surprised to know DCH was still servicing vehicles. When I arrived I was thoroughly impressed with the service team's resp During this pandemic, I was surprised to know DCH was still servicing vehicles. When I arrived I was thoroughly impressed with the service team's respect and use of appropriate behaviors. My truck was disinfected upon arrival and then again right before I got back in. More

When I went here I didn’t plan on buying a new car, thank God my friend came with me and saw a nice 2020 Yaris which I could afford in the showroom. Micheal was a bit standoff-ish at first when I went to his God my friend came with me and saw a nice 2020 Yaris which I could afford in the showroom. Micheal was a bit standoff-ish at first when I went to his desk to buy a used car (I guess no commission 🤷🏾‍♀️) then when I changed my mind for the 2020 he seemed to come around. He did everything I asked him as far as me buying it through by bank (because of holiday the banks were closed, but they claimed they would have to match the interest rate of the bank) and keeping my Out of state plates, so I’ll give him credit for that. As for the Finance the department Dylan is a great sales person he’ll sell you every additional‘recommendation’ even when you tell him your on a BBB (Broke xxxxx Budget), so when you meet with him go in strong cause he’ll make he buy other offers. Overall this was a great place my friend even plans on going back to buy a Tacoma, we’ll see which sales person we choose next! More

Good Service Very happy w/ service, but although I gave coupon when I dropped off car, the coupon was not applied against the bill. I had to ask to have it appli Very happy w/ service, but although I gave coupon when I dropped off car, the coupon was not applied against the bill. I had to ask to have it applied and it took 15 minutes to correct the bill. More