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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,402 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,403 reviews

August 24, 2020

Tiffany answered all my questions, allowed me an extra test drive to help me make up my mind, and did all she could to get me a good deal on the car I wanted to purchase. More

by rknpp8
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Moreno
Aug 25, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your experience! We're happy to know that Tiffany could assist you and provide you with excellent service!

August 24, 2020

I made an appointment to talk to someone in regards to buying my at end of lease vehicle vs. purchasing..I was directed by a passerby (employee) where the appointed salesmans desk was. We waited an hour b More

by BIGFATLYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael O'Hare
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us warranted a 3-star review. We'd like the opportunity to speak with you. Please call us at your earliest convenience (845) 288-0892.

August 24, 2020

Was a little disappointed went in for a 5,000 mile service check in was smooth but waited a long time for a simple service my car was finished and sitting outside for awhile went up to the woman at th More

by paulcap914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano, Alicia Verven
Aug 26, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for leaving us your feedback. It gives us the opportunity to inspect what we expect. It certainly sounds like we could have handled your service visit better. Please contact me directly if you have any further questions. Thank you, Ben Carlson Fixed Operations Manager 845-296-4261

August 24, 2020

They provide fast and reliable service, the sales associate was so helpful to me. Looking forward to recommending him to my friends and family. Thanks. More

by soramusa98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romaine Newby
Aug 25, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

August 24, 2020

The appointment was on a Sunday which was very convenient for me. They also were quick and courteous. Even when I was waiting to be checked in two people acknowledged me, More

by pjohnsto2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Aug 25, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

August 23, 2020

The used Highlander was exactly as promised and for the price agreed over the phone. Our salesman Dan the man Sweeney was very obliging. Very happy with my purchase. I will be back. An honest dealer!!! More

by Patrick M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Sweeney
Aug 24, 2020 -

DCH Wappingers Falls Toyota responded

Patrick, we truly appreciate you taking the time to provide such great feedback! We hope you love driving around in your new Highlander!

August 23, 2020

Always ready to serve, friendly and knowledgeable reps. Rep knew the history on my vehicle, so needed only NYS Inspection. We shall continue to have all of our vehicle service done at DCH Toyota! More

by JEBLISS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Aug 24, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so happy to hear that our team provided you with amazing service and we look forward to working with you again in the future!

August 22, 2020

My experience at Toyota was wonderful. I was treated with respect and my salesperson Michael O'Hara was very professional, knowledgeable and caring. I was not sitting in the dealership for hours. It w More

by Jeep1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pinkal Patel
Aug 24, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback! We're happy to hear you had such a great experience working with our team!

August 22, 2020

Thank you for taking excellent care of my car 😊. I never have to worry or in doubt my car has been taking care of by a professional! More

by alwaysbshaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cimorelli
Aug 24, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback regarding your recent experience with us!

August 21, 2020

DCH did a great job from start to finish, starting with my first contact on the internet all the way through to the day of pick up . They never said No to me about any requests I had, they made stuff happ More

by sdepo25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Berenguer
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall, Romaine Newby
Aug 24, 2020 -

DCH Wappingers Falls Toyota responded

We truly appreciate you taking the time to provide such great feedback regarding your recent experience with us! We look forward to working with you again in the future!

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