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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,745 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,745 reviews

March 12, 2021

This was the last time I will go near this dealership. Never again. This was the third and final bad experience Ive had. I went in for simple warranty work, which was still like pulling teeth and wound up More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No need too
March 12, 2021

They salesman and manager were great, knowledgeable, and explained everything. I was really pleased with the freedom I had when test driving the car and how the sales manager explained everything and answer More

by RAINA.DORIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime GarciaMuniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall, Wilfrin Quezada
Mar 15, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review, Raina! We're so happy our team could assist you and make your experience a positive one. We look forward to working with you again in the future!

March 11, 2021

Very efficient. Available to answer all your questions. Very welcoming and helpful. Very competitive pricing. Have dealt with DCH several times and all experiences have been very good. More

by SUBRIZESUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Berenguer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pinkal Patel, Naeem Randall, Shelby Lenahan, Jennifer Korwatch
Mar 11, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so happy you had a great experience and hope to see you again soon!

March 11, 2021

Avi was great, he worked with me and all the must haves in my new Highlander and all with a great price. I would definitely recommend Avi, he was very patient and I never felt pressured. More

by MRSTBIRD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback! We're so pleased Avi could assist you and make your experience a positive one!

March 11, 2021

I have been buying from DCH Toyota for over 10 years. Daryl Calihan is a great representative for Toyota who provides amazing and knowledgable service. More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with Daryl! We truly appreciate your kind words and your loyalty to our dealership over the years!

March 11, 2021

It was a pleasure working with Michael O’Hare at DCH Wappingers Falls Toyota. Michael answered all of our questions about the Rav 4 in a professional manor and he was extremely helpful throughout the wh More

by kennycpe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Korwatch
Mar 12, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback! It's so nice to know Michael could assist you and make your experience a positive one. We look forward to working with you again in the future!

March 10, 2021

This car buying experience was one of the best I've had. I think that knowing what I wanted was key. I love the haggle free. Keep up the good work! More

by CPANETTI2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William "Kurt" Kuehsel
Mar 10, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us! We're so pleased our staff could assist you and make your experience one to remember!

March 10, 2021

My son had appointment for a wheel alignment, waiting while the car was being serviced only to be told after an hour that their alignment apparatus was not working although they tried to repair it. Opera More

by 4BUD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No idea who he dealt
Mar 11, 2021 -

DCH Wappingers Falls Toyota responded

Hello 4BUD, I'm very sorry, this was very inconvenient. The alignment machine failed during your son's wheel alignment. We obviously tried to repair it, but needed the help from the Hunter Alignment Rep. It is now repaired, and I'd like to do it on the house for your troubles. please give us a call to schedule to best time. Thank you, Benjamin Carlson Operations Manager

Mar 23, 2021 -

4BUD responded

Thanks for your response and offer to take care of the alignment for free. Grateful that you're attentive to your customers in this way. I've edited my review to reflect our appreciation for the great customer service response!

Mar 23, 2021 -

DCH Wappingers Falls Toyota responded

Hi Maureen, It was a pleasure speaking to you today. Thank you for the reply. Ben

March 10, 2021

Great place to do business with. Bought 7 cars since 2012. Newest one was a 2021 Highlander Hybrid Limited. Love that car. Very honest place. More

by DRATH66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sinapi
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall
Mar 11, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your experience with us! We truly appreciate your loyalty to our dealership over the years and we hope you love driving around in your new 2021 Highlander Hybrid!

March 09, 2021

Great service, as usual. Our expectations were met and we are very pleased with the purchase and the service by Avi. I would highly recommend. More

by ADECARLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

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