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DCH Wappingers Falls Toyota
Wappingers Falls, NY
7,185 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley.
LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE.
Rest assured that the car you get is the car you'll love.
No games.
No gimmicks.
No second-guessing.
This is the way car-buying was meant to be.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 7,185 reviews
May 20, 2020
85K service of Prius Had trouble getting a ride back home because the driver of the Courtesy car was not on duty. No Loaner either. Then they didn't replace the burnt ou Had trouble getting a ride back home because the driver of the Courtesy car was not on duty. No Loaner either. Then they didn't replace the burnt out headlight, as I had requested. For $896, is it unreasonable to ask for a bit extra? Several of the assistants were not wearing their masks. Don't they know this is important? More
by HELGAWOLIN
Verified CustomerEmployees Worked With
Kathleen
May 19, 2020
Great service and professional knowledgeable staff that keeps a customer like me happy . And the location on route 9 is very convenient to get too keeps a customer like me happy . And the location on route 9 is very convenient to get too More
by victoroliveras1964
May 18, 2020
2020 Rav4 This was my fourth consecutive Toyota purchase/lease from DCH. My experiences with DCH Sales Department has always been the absolute best! They are This was my fourth consecutive Toyota purchase/lease from DCH. My experiences with DCH Sales Department has always been the absolute best! They are friendly, knowledgeable and HONEST! I've shopped around and can honestly say DCH has the best deals! A HUGE THANK YOU to David Kolozy and Pinkal Patel! More
by btrsweetx2
May 18, 2020
Great service Good reminders, quick service. I was contacted several times to remind me of scheduled maintenance. Dealership was nicely furnished, social distanc Good reminders, quick service. I was contacted several times to remind me of scheduled maintenance. Dealership was nicely furnished, social distancing was implemented, service was relatively fast. More
by dwaynejm
Employees Worked With
Shelby Lenahan
May 16, 2020
Always GREAT SERVICE Service REP.'s always make you feel like VALUED CUSTOMER. The atmosphere is WELCOMING and RELAXING. It's nice to know that my CAR (CLEO CAROLLA) is in Service REP.'s always make you feel like VALUED CUSTOMER. The atmosphere is WELCOMING and RELAXING. It's nice to know that my CAR (CLEO CAROLLA) is in good hands. Service Representative EVIN was informative and explained all the comments and service that was done for CLEO CAROLLA. Thank You for the SUPERB SERVICE. More
by SILS519
Employees Worked With
Evin Calderon
May 15, 2020
The service rep was very efficient and patient he was an attentive listener,and skillful at what he does. I would recommend this young man.Job well done. attentive listener,and skillful at what he does. I would recommend this young man.Job well done. More
by egeorgebutch
Employees Worked With
Mike Giordano
May 14, 2020
Staff needs to do better. I had an appointment for12:15. I pulled up to service door and I didn’t open. I waited for a few minutes and then honked the horn. Nothing. I saw an e I had an appointment for12:15. I pulled up to service door and I didn’t open. I waited for a few minutes and then honked the horn. Nothing. I saw an employee who walked by the door , didn’t acknowledge or open the door. I continued to wait. Another care pulled up to the other door and and was immediately let in. Really? So I pulled up to that door and that door opened. I was halfway in the opening and got out to address the issue. I was met by the employee who previously ignored me and asked why they didn’t open the door. She arrogantly stated that she thought I was on the phone and didn’t want to come I . What? Yeah I normally idle my car in front of service centers for shizzs and giggles. When I explained I wasn’t she got pissed and said how was I supposed to know what you were doing? Seriously....this was a crappy and uncalled for response.Toyota what say you for treating this customer like crap? More
by pjk94
Employees Worked With
May 13, 2020
Great service, freindly people and no long waiting times Every time I bring in my 2018 RAV 4 for service, whether it is a check up or to repair some damage that has been done to it, I couldn't ask for better Every time I bring in my 2018 RAV 4 for service, whether it is a check up or to repair some damage that has been done to it, I couldn't ask for better service, friendlier people, or more timely repairs. My husband and I have identical cars except for the colors – that is how much we love the cars, and we always deal with Evin Calderone, who is smart, polite and very experienced. He explains everything to me in a manner I can understand an leaves no loose ends. We have been buying/leasing cars at DCH Wappingers Falls Toyota since 2006 and are dedicated customers. More
by Chris
Employees Worked With
Other Employees :
Evin Calderon, Kathleen Crosbie
May 13, 2020
I have been a customer for over 13 years- I had 6 cars from them! We went last week and met up with Daryl who only wanted to sell high priced cars! He didn’t want to show us previously used cars! When we from them! We went last week and met up with Daryl who only wanted to sell high priced cars! He didn’t want to show us previously used cars! When we tried to ask about another car he thought he was doing us a favor by saying” I don’t have a problem with you buying from someone else! Well thanks because we did and got 100 percent better service from Honda! Too bad., wanted to go and trade my 2013 Rav in but I won’t go to be disrespected! I was told I’d get a call back regarding incident but they never did!! It’s fine!! More
by angelocoviello
Employees Worked With
May 11, 2020
out of State tyransaction I was very satisfied with every aspect of this transaction. I received quick response to every question. Advanced preparations were perfect and the I was very satisfied with every aspect of this transaction. I received quick response to every question. Advanced preparations were perfect and the pickup of my new used vehicle went flawlessly. I had a trade-in vehicle and it was simple and smooth. I would definitely recommend this deal to anyone, especially from out of State. The one and only service that they couldn't provide was regarding delivery. It would have been helpful but the deal still went very good. More
by swalker10
