DCH Wappingers Falls Toyota

Great Experience By far one of the best car buying experiences I have ever had. The dealership was extremely clean as well as the vehicles. I test drove 4 cars befor By far one of the best car buying experiences I have ever had. The dealership was extremely clean as well as the vehicles. I test drove 4 cars before making my decision. Michael Newsham is the sales rep I dealt with and he was very knowledgeable regarding different features of all the vehicles. He was patient and not the least bit pushy! He kept me completely informed during my purchase process. Everyone at the dealership was friendly and professional especially those whom I dealt with, Michael Newsham, Dylan Abell in Finance and Daryl Callahan of the Management team. Thank you for a great experience! More

The service provided was excellant and quick .i would recommend this dealership. They are reliable and provide great customer service. The prices are very fair. recommend this dealership. They are reliable and provide great customer service. The prices are very fair. More

Overall experience Fantastic dealership! My sales person (Melissa) kept in touch with me, worked out all the issues regarding the purchase of the vehicle. Without her Fantastic dealership! My sales person (Melissa) kept in touch with me, worked out all the issues regarding the purchase of the vehicle. Without her help & assistance, don't think the purchase would have been possible. Robert (financing) was excellent securing a loan program. More

bad situation made better I received my new car on 71/20. On 8/5/20 it wouldn't start. My salesperson came to my house and jumped it and it was subsequently determined that I received my new car on 71/20. On 8/5/20 it wouldn't start. My salesperson came to my house and jumped it and it was subsequently determined that I would get a new battery. I went 8/6/20 to the dealership and they put in the new battery in about an hour. More

I had a great experience. Great people at the dealership that show they care about their customers. Would highly recommend that other people go here that show they care about their customers. Would highly recommend that other people go here More

Outstanding Service It was outstanding from drop off to pickup. It went lick clockwork. I wish all dealerships worked like this. Great people and great service. I can't s It was outstanding from drop off to pickup. It went lick clockwork. I wish all dealerships worked like this. Great people and great service. I can't say enough. More

Service summary Service was fast and convenient and went well. Things were explained to me fully. Would recommend this service station to others. Easy to make an a Service was fast and convenient and went well. Things were explained to me fully. Would recommend this service station to others. Easy to make an appointement More

Excellent Sales Consultant I walked into DCH Wappingers Falls Toyota a few weeks ago, after researching features I wanted in a new car. I did not have a specific car in mind, r I walked into DCH Wappingers Falls Toyota a few weeks ago, after researching features I wanted in a new car. I did not have a specific car in mind, rather a list in my mind of all the features I felt were important, and wanted to see what cars best fit my criteria. I had also looked at other cars at other dealerships. I was greeted right away by Wadie Suleiman, and he invited me to sit down at his desk- plexiglass screen and all !! What impressed me about Wadie was that he listened to me, and explained the Toyota RAV-4 met all of my requirements ( which were primarily safety features). I test drove two vehicles, one a certified pre-owned, another newer model. Wadie did not try to push anything on me I did not want. Rather he listened to what I felt was important and showed me cars that fit my needs. Wadie was friendly, helpful, extremely knowledgable, and professional. He spent a lot of time teaching me all the new features the RAV-4 has, which is very different from the older minivan I had been driving. He said I could always call him with any questions I might have in the future- which I’m sure I will! During these challenging pandemic times buying a much needed new vehicle was a very uplifting experience- and Wadie was a key player in this uplifting experience. I feel confident with my new RAV-4 especially as we approach the fall and winter months and the various weather conditions we will encounter. More

Worst Experience Ever I had several conversations at this dealership regarding a pending purchase, I asked for clarification from Pinkal Patel; the Sales Manager! After as I had several conversations at this dealership regarding a pending purchase, I asked for clarification from Pinkal Patel; the Sales Manager! After asking several times for the information I requested; he rudely and disrespectfully, yelled and berated me in front of the sales person and all the customers in the dealership! Do not purchase a car here and especially, do not deal with Pinkal Patel. More

Everyone at the dealership was friendly and knowledgeable. Tiffany went out of her way to answer all of my questions about the features of the two cars I was considering. She also was very effi knowledgeable. Tiffany went out of her way to answer all of my questions about the features of the two cars I was considering. She also was very efficient and quickly took care of all of the details, including setting up my phone with the Bluetooth of the car. More