Back

DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,194 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
Contact Dealership

1349 Route 9

Wappingers Falls, NY

12590

Directions

By Type

Showing 7,194 reviews

September 22, 2020

I have purchased about 7 new cars from this show room. Sales Department is great. Service I am not happy with. Too expensive and over priced. More

by nameh34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Heimink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us warranted a 3-star review. We'd like the opportunity to speak with you. Please call us at (845) 288-0892.

September 22, 2020

I recommend this dealership and it’s service department highly. This October completes my second lease term and I will continue my vehicle interactions with this dealership in the future. More

by GAMENSHEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Sep 23, 2020 -

DCH Wappingers Falls Toyota responded

We truly appreciate your kind words and your loyalty to our dealership! We look forward to seeing you in October!

September 21, 2020

As always, great experience with DCH Service. Always making sure I'm getting what I need to get done, but nothing I don't need. Also, appreciate the special attention paid before a long trip! Thanks! More

by sarahsue55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Sep 21, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide such great feedback, Sarah! We're happy to hear you had such a pleasant experience at our dealership and we look forward to seeing you again in the future!

September 21, 2020

The staff was very friendly and helpful during our transaction. Mike made sure to go over all the new features with us and answered any questions we had. More

by crysfol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

September 21, 2020

Always a pleasure to deal with DCH Wappingers Falls Toyota. Friendly staff clean waiting room and amenities. It's convenient to have a place to work while you wait. Keep up the great work! More

by JPDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Sep 22, 2020 -

DCH Wappingers Falls Toyota responded

We truly appreciate you taking the time to provide such great feedback! We're happy our staff could assist you and we look forward to seeing you again in the future!

September 18, 2020

Very pleased with the care and attention the dealership gave us. All the paperwork was in order. Trade in values were fair. Everyone wore masks. More

by lajanice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Hayes
Sep 21, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review!

September 17, 2020

I came ate arranged time to DCH for the yearly State inspection. The State inspection for my 2013 Avalon was scheduled for 80 minutes.. The work was completed in the time promised More

by ebrandis
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Sep 18, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback regarding your experience with us! We're happy our team was able to get your service done in a timely manner.

September 17, 2020

We were greeted by a friendly sales staff member, Daniel McSweney, who was very helpful in giving us our end of lease options. Dylan Abell handled the financing by hooking us up with Hudson Valley credit un More

by mattxcop
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Sweeney
Sep 18, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for your positive feedback, Matt! We're pleased to hear that you had a good experience at our dealership!

September 17, 2020

My car was finished and sitting outside saw the adviser and he said he had to do the paper work waited 30 mins before I went to see him and had to ask for my keys all this was got a State inspection. More

by LOUISMOLINARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know his name but I never saw him before
Sep 18, 2020 -

DCH Wappingers Falls Toyota responded

Mr. Molinaro, Thank you for taking the time to speak to me this morning. I’m very sorry we failed to keep our time promise to you. This should not have happened. Please contact me directly with any future concerns. Thank you, Ben Carlson Fixed Operations Manager 845-296-4261

September 16, 2020

I came in to browse around on a random Sunday and came out with a new car. Daniel, our sales man was amazing. New exactly what to say to get my attention. More

by asalazar2585
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Sweeney
Sep 16, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for your positive feedback regarding your recent experience with us!

...
348
...