DCH Wappingers Falls Toyota

Mr. Daryl Callahan (General Manager) - bad customer service, Score=0 Mr. Abel (Business manager) - tried hard score=4 M’s. Sinapi- great saleswoman Score=5 service, Score=0 Mr. Abel (Business manager) - tried hard score=4 M’s. Sinapi- great saleswoman Score=5 More

It’s always a pleasure doing business with DCH Toyota. Everyone is nice and knowledgeable and I would recommend this place to family and friends. Everyone is nice and knowledgeable and I would recommend this place to family and friends. More

The first person I spoke with at the dealership was Ashley Hansen. She had called me from my on line search to notify me that the model that I was looking for had just arrived. She was pleasant as we Ashley Hansen. She had called me from my on line search to notify me that the model that I was looking for had just arrived. She was pleasant as well as informative, and deserves a 5 star rating. Daniel Sweeney was the sales person that we dealt with. He was very friendly, helpful, and informative. The morning after we turned in our trade in we realized that we had left our garage door opener in it. Since Daniel had given us his cell phone number I called it before he left for work in the morning. After he arrived at work he retrieved the device and called us to let us know he had it. At this point in my life, I have purchased many new vehicles. More

The process was fast and easy and I was uneasy about buying my first car and they were wonderfully respectful and answered all my questions buying my first car and they were wonderfully respectful and answered all my questions More

EVIN is the best!!! Every time I come there it's like seeing family...Smart. Efficient and they put up with my sassyness. :) Everyone in the service department is great seeing family...Smart. Efficient and they put up with my sassyness. :) Everyone in the service department is great More

Fantastic experience. Our salesperson was wonderful and made the process super easy and fun. The center itself is very well appointed and comfortable. made the process super easy and fun. The center itself is very well appointed and comfortable. More

The dealership was overall good. I felt that the dealer could have communicated more often with me about the status of a title/lien that was held up. It was over two weeks from the date I negotiated the de could have communicated more often with me about the status of a title/lien that was held up. It was over two weeks from the date I negotiated the deal to the time I got to drive away from the dealer. It would have been nice to have routine updates. More

Staff was friendly and informative. Took my car on time and finished without delay. and finished without delay. More

rep was polite, efficient, and answered my questions. dealership/service department area was clean and well lit , everyone was covid pro-active. i will certainly come back dealership/service department area was clean and well lit , everyone was covid pro-active. i will certainly come back More

A great experience with very helpful staff. Not a stressful moment and made the whole process easier than I ever though to be possible. Thanks! stressful moment and made the whole process easier than I ever though to be possible. Thanks! More