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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,256 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,256 reviews

January 02, 2021

Overall great experience, far better than I had with two other Toyota dealerships closer to where I live. Well worth the 90 minute drive I had to make to buy the new car. More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kolozy
Other Employees : Nate Pickett - 5 stars
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Jan 05, 2021 -

DCH Wappingers Falls Toyota responded

Kim, thank you for the excellent feedback! We're so happy to hear your experience at our dealership was a pleasant one and hope to see you again soon!

January 01, 2021

Finished in a timely manner and explained everything thoroughly to me so I understood service given to vehicle. I was very pleased with how friendly and kind everyone was. More

by JHAYES6458
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t recall service person’s name
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Jan 05, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us! We look forward to working with you again in the future!

January 01, 2021

Services were done correctly and staff was great, very friendly, but I waited almost 3 hours for my car to just have an oil change More

by ALLISYNMETEL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Unsure
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Jan 05, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're happy to hear that our service department was able to assist you but we apologize for the long wait time. If we can assist you further in any way please call us at (845) 288-0892.

December 31, 2020

Pleasant people , but 1 1/2 hr to rotate tires 🙄🙄🙄 to long . Stop over scheduling . Blah blah blah blah blah blah Blah blah blah blah blah blah Blah blah blah blah blah blah More

by katied77
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don’t know
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Jan 05, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us was less than satisfactory. On behalf of the dealership, we do apologize and would like the opportunity to speak with you. Please call us at your earliest convenience at (845) 288-0892.

December 31, 2020

Excellent service. Easy trade-in negotiation for fair value. Excellent execution, particularly by Rob Goldberg. Supported by Melissa Sinapi. This is the best dealership I’ve dealt with...I’ll be back! More

by lioncub7_7@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sinapi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! It's a pleasure to hear that your experience was a good one. We look forward to working with you again in the future!

December 31, 2020

Pinkal located the exact Tundra I was looking for. Dan was great to work with. Naeem was very helpful. All in all a great team! More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel, Naeem Randall, Daniel Sweeney
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Dec 31, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! It sounds like our team was able to assist you and provide you with great service!

December 30, 2020

Great dealership! I have been coming to DCH Wappingers Toyota for 10 years since moving to the area. I have had nothing but positive experiences with their service department and buying my Prius and now l More

by remicas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayme Irkliewsk, Evin Calderon, Kathleen Crosbie
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Dec 31, 2020 -

DCH Wappingers Falls Toyota responded

We truly appreciate your kind words and your loyalty to our dealership over the years!

December 30, 2020

Great job When in for fuel pump replace recall.Job was Great job When in for fuel pump replace recall. Job was finished as promised and the service dept also took care of a TSB I had asked about. More

by GREHFELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Halstead
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Dec 31, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

December 30, 2020

The service center is to commercialized its like an assembly line I don’t really like going there anymore. And the chairs in the waiting room are not comfortable at all. More

by sendithere1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica
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Jan 05, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us was less than satisfactory. On behalf of the dealership, we do apologize and would like the opportunity to speak with you. Please call us at your earliest convenience at (845) 288-0892.

December 29, 2020

I have reach out to the service manager to talk about how feel taken advantage of concerning the work and the charge. I have not heard back. More

by mstamac
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Tiffany Moreno
Report | Print
Jan 05, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us was less than satisfactory. On behalf of the dealership, we do apologize and would like the opportunity to speak with you. Please call us at your earliest convenience at (845) 288-0892.

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