DCH Wappingers Falls Toyota

Jason was great. super nice guy. But i was way over charged for what you guys 'needed' to do in order for me to get my state inspection pass...i had to have it done or i wouldn't have received my inspe charged for what you guys 'needed' to do in order for me to get my state inspection pass...i had to have it done or i wouldn't have received my inspection pass and blown $21 on refusing to over pay.. so i was between a rock and a hard place.... pay the original quote of $150.00!! which i heavily protested and jason dropped ... still, for two plate bulbs... on your site online. 44/per... and 2 outer bulbs.. and also on toyota online - $4.38 vs. in store $8.35 times the two 'needed'...... i called a couple of other auto places and they said that the labor is within the mark-up of the bulb.. since it isn't such a tough thing to do. in fact, go to auto zone and they'll do it for you. or you can do it at home .. it is just lightbulbs.. i'm new to the area and was hoping to get a relationship going with my local toyota - guess not :( More

Everything was handled professionally, thank you. Our Blizzard White Pearl paint on our 2011 RAV4 limited had the known paint peeling problem. The repaint has seemed to fix the problem of the peeling are Blizzard White Pearl paint on our 2011 RAV4 limited had the known paint peeling problem. The repaint has seemed to fix the problem of the peeling areas. Thank you. More

The attention and service were excellent. Everyone was kind, especially in these difficult times, patient, and honest. I always value my time at Toyota. Thanks a million. kind, especially in these difficult times, patient, and honest. I always value my time at Toyota. Thanks a million. More

Customer service person was very helpful . Seemed to be very knowledgeable. Would work with him again. The service team worked on my vehicle in a timely manner. very knowledgeable. Would work with him again. The service team worked on my vehicle in a timely manner. More

Everyone was very professional. I have been a customer in service for about 5 years, and forgot to bring in a discount coupon that was mailed to me. Cashier would not accept bringing it in after the trans in service for about 5 years, and forgot to bring in a discount coupon that was mailed to me. Cashier would not accept bringing it in after the transaction was completed. Otherwise I would give a 5 star. Thanks for great service anyway. More

Well there wasn't many cars left at the time I had to do in a lease. I'm not very happy with the choice that I had to take. The car has some issues with the rear view mirror which cannot be adjusted. Which in a lease. I'm not very happy with the choice that I had to take. The car has some issues with the rear view mirror which cannot be adjusted. Which is a safety matter. Overall they're a little minor things wrong inside. I just don't care for the car More

The service advisor was courteous, professional and very informative regarding what services that had to be performed on my 2015 RAV 4. I was completely satisfied with everything that was done. informative regarding what services that had to be performed on my 2015 RAV 4. I was completely satisfied with everything that was done. More

The entire staff are very friendly and efficient . They completely met my needs and made my visit a pleasure. I’m happy with my car. completely met my needs and made my visit a pleasure. I’m happy with my car. More

Worst customer service experience ever! My appt. Was at 7:30 am. I was not told until 9:00 that my car still had not been serviced. I left without car bring serviced and serviceman didn't even offer to re- 7:30 am. I was not told until 9:00 that my car still had not been serviced. I left without car bring serviced and serviceman didn't even offer to re-schedule appointment More

I brought the car in for an inspection. I explained that the tire pressure light was staying on. I had to pay 139 dollars just to find out why . I was told that it was two sensors and if I wanted to get it the tire pressure light was staying on. I had to pay 139 dollars just to find out why . I was told that it was two sensors and if I wanted to get it fixed it was going to be 5 hundred dollars. As a senior citizen on social security . I cannot pay these prices.. More