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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,249 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,249 reviews

February 25, 2021

Melissa sinapi is amazing. She went above and beyond. So very helpful. Robert Goldberg was quick but not very friendly. I will be back in three years , just to see Melissa. More

by KARENREYNO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
2.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sinapi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us! It's a pleasure to know Melissa was able to assist you and provide you with excellent service!

February 25, 2021

The experience was very pleasant. I was in and out very quickly. I received a very fair price for my trade in and a fair price for my new car. More

by AJKETCHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Korwatch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Sweeney
Mar 02, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

February 25, 2021

My thanks to Mike O’Hare for facilitating my acquisition of a new Camry. Mike is friendly, calm, informative, and helpful. I very much appreciate his efforts and assistance as well as Rob Goldberg’s. I have More

by GALWAYBAYGIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! It's a pleasure to know Mike and Rob were able to assist you and make your experience a memorable one!

February 24, 2021

I had four tires I needed mounted and balanced. Service itself was very good. However when I initially called to ask the price I was told it was going to be $180 something. I assumed that this was a mista More

by JMCB791
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Giordano
Feb 25, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. I'm sorry to hear your experience with us did not meet our five-star standard. I'd like the opportunity to speak with you. Please call me at your earliest convenience. Thank you, Ben Carlson Fixed operations Manager 845-296-4261

February 23, 2021

DCH’s pricing was much better than other nearby dealerships and they were very customer focused. Spent considerable time demonstrating the features of the car at pickup. More

by STEVENHCOHEN23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jamie Garcia, Pinkal Patel, Naeem Randall
Feb 23, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us, Steven! We truly appreciate your kind words and look forward to seeing you again soon!

February 23, 2021

This was my first service with my new 2021 4Runner. The person I was working with explained everything in great detail. Thank you Jason for the awesome service. More

by sbodie20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Feb 24, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review! We're so happy Jason could assist you and make your experience a positive one. We hope you love driving around in your new 2021 4Runner!

February 23, 2021

We had a wonderful experience working with Michael Newsham in the DCH Wappingers location. He was very virtuous and answered all of our questions and concerns. We will be Toyota drivers for a very l More

by rowbow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the exceptional five-star review! We truly appreciate your kind words regarding your recent experience with Michael and we look forward to working with you again in the future!

February 22, 2021

DCH Wappingers offers the best service I have had in decades of owning cars. They are knowledgeable and very professional. Keith Ha Lstead is exceptional. More

by ksteub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Ha Lstead
Feb 22, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us! We truly appreciate your kind word and hope to see you again soon!

February 20, 2021

We called in advance about a car and was told it was not available. However when we arrived that morning the car was available. In the end the car wasn’t available. There was so much confusion at the dea More

by NLAVON
Recommend Dealer
No
Employees Worked With
Wilfrin Quezada
Feb 24, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard. We'd like the opportunity to speak with you. Please call me at your earliest convenience at (845) 288-0892.

February 20, 2021

Very professional and knowledgeable. I never felt pressured into buying anything. I got my RAV4 Hybrid in the time it was estimated, even a bit earlier. Excellent post-sales support too, Jason Hayes More

by MARCIN.OZGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Sinapi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hayes
Feb 22, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide such great feedback! We're so happy Jason could assist you and provide you with amazing service. We hope you love driving around in your new RAV4!

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