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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,249 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,249 reviews

March 10, 2021

This car buying experience was one of the best I've had. I think that knowing what I wanted was key. I love the haggle free. Keep up the good work! More

by CPANETTI2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William "Kurt" Kuehsel
Mar 10, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us! We're so pleased our staff could assist you and make your experience one to remember!

March 10, 2021

My son had appointment for a wheel alignment, waiting while the car was being serviced only to be told after an hour that their alignment apparatus was not working although they tried to repair it. Opera More

by 4BUD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No idea who he dealt
Mar 11, 2021 -

DCH Wappingers Falls Toyota responded

Hello 4BUD, I'm very sorry, this was very inconvenient. The alignment machine failed during your son's wheel alignment. We obviously tried to repair it, but needed the help from the Hunter Alignment Rep. It is now repaired, and I'd like to do it on the house for your troubles. please give us a call to schedule to best time. Thank you, Benjamin Carlson Operations Manager

Mar 23, 2021 -

4BUD responded

Thanks for your response and offer to take care of the alignment for free. Grateful that you're attentive to your customers in this way. I've edited my review to reflect our appreciation for the great customer service response!

Mar 23, 2021 -

DCH Wappingers Falls Toyota responded

Hi Maureen, It was a pleasure speaking to you today. Thank you for the reply. Ben

March 10, 2021

Great place to do business with. Bought 7 cars since 2012. Newest one was a 2021 Highlander Hybrid Limited. Love that car. Very honest place. More

by DRATH66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sinapi
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall
Mar 11, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your experience with us! We truly appreciate your loyalty to our dealership over the years and we hope you love driving around in your new 2021 Highlander Hybrid!

March 09, 2021

Great service, as usual. Our expectations were met and we are very pleased with the purchase and the service by Avi. I would highly recommend. More

by ADECARLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

March 09, 2021

Avi did a fantastic job! I didn’t feel pressured like how I was being pressured at the Honda dealership. Everything went nice and smooth. Avi was very straightforward with everything. Thank you! More

by RUSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall
Mar 09, 2021 -

DCH Wappingers Falls Toyota responded

Russ, thank you for the excellent five-star review! It sounds like Avi went above and beyond to assist you and we're so pleased he was able to provide you with exceptional service!

March 09, 2021

Great from Mgt to salesman to finance and service Dept. That’s the reason I returned after 3 years to lease another Toyota and deal with great team More

by JEREJR1016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Korwatch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hayes
Mar 09, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

March 09, 2021

Jason is very knowledgeable sales executive and helped me throughout the process. With advance technology and added features, his explanation was flawless. Pinkal; Thank you for being there!!! I know him More

by Sachin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel, Naeem Randall, Jason Hayes
Mar 09, 2021 -

DCH Wappingers Falls Toyota responded

Sachin, we truly appreciate you taking the time to provide such great feedback and your loyalty to our dealership over the years! It's a pleasure to know Jason and Pinkal could assist you and we look forward to working with you again in the future!

March 08, 2021

Jaime was great to work with. Very professional and easy to do business with. He made the car shopping experience easy and painless. He answered all my questions. More

by arazmataz
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
Mar 09, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

March 08, 2021

I communicated quite a bit this time with Jason and my vehicle needed major work thanks to all the potholes in the road. Jason was very informative and extremely nice to work with. My usual service re More

by VALERIE.WARD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Mar 09, 2021 -

DCH Wappingers Falls Toyota responded

Valerie, thank you for the exceptional five-star review! We're so happy Jason and Evin could assist you and make your experience a positive one. We truly appreciate your kind words and hope to see you again soon!

March 06, 2021

I worked with Avi and he was great ! He took his time with me and explained everything , the ease of buying my highlander was great and I love it. More

by MRSTBIRD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

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