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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,249 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,248 reviews

April 09, 2021

Dealer doesn’t mention existing details or minimum issues with used cars. Dealer trying to sell warranty package when if not necessary, No rebates or discount More

by MMairena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Avi Avitan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Lenahan
Apr 15, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

April 09, 2021

Great dealership, very friendly and hard working staff made my buying experience a pleasant one and will definitely recommend them to others and will gladly be a repeat customer More

by COLENGCO90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall
Apr 13, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

April 08, 2021

Very good experience shopping for a new car with Dan S. I was in a pickle and he was very patient and helpful in purchasing a new vehicle. More

by KKAKNIS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Sweeney
Apr 09, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so happy you had a great experience working with Dan and we hope to see you again soon!

April 08, 2021

DCH Wappingers Falls Toyota is a great dealership. Daryl Callahan made purchasing a new vehicle a stress-free and enjoyable process. Easiest dealership to work with by far! More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

DCH Wappingers Falls Toyota responded

We appreciate you taking the time to provide such great feedback! It's a pleasure to know Daryl could assist you and make your experience a positive one!

April 08, 2021

We brought the car in for regular maintenance, but other issues were found. The team (Michael) worked with us to explain what needed to be done and the options we had. We had to leave the car overnight, but More

by Ken M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Apr 09, 2021 -

DCH Wappingers Falls Toyota responded

Ken, thank you for the exceptional feedback regarding your recent experience with our service department!

April 07, 2021

Had a great and efficient experience with Mike Newsham ! He was very informative and knowledgable and made my experience pleasant. I will refer friends and family to him as well. More

by SARALVERONA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with Mike!

April 07, 2021

Sales Manager Dave Kolozy and Sales Associate Melissa Sinapi at DCH Wappingers Falls Toyota were excellent to deal with throughout the leasing process. They were patient, helpful, knowledgeable and frien More

by FRANK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Sinapi
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

DCH Wappingers Falls Toyota responded

Frank, thank you for the positive five-star review! We're so happy you had such a great experience working with our team and we look forward to working with you again in the future!

April 07, 2021

I found the experience to be excellent in every way from my work with Sales to the Finance manager. I would repeat buy from this dealership More

by SBOTNICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Sweeney
Apr 09, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review!

April 07, 2021

Recently went to Wappingers Falls Toyota to lease a 2021 Toyota Tacoma 4x4 Off-Road Sport. I was immediately greeted by a sales consultant , Avi Avitan. Mr. Avitan could not have been more courteous and pr More

by RXLOPEZ2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Lee Burns
Apr 09, 2021 -

DCH Wappingers Falls Toyota responded

We truly appreciate you taking the time to provide such great feedback! It sounds like Avi went above and beyond to assist you and make your experience one to remember. We look forward to seeing you again soon!

Apr 10, 2021 -

RXLOPEZ2014 responded

Yes Avi definitely went above and beyond. I will definitely be highly recommending my family and friends to DCH Wappingers Falls Toyota!

April 07, 2021

Everything was fine-- I just wish service included a complementary rapid charge. Oh-- and having the TV on nonstop (and loud) in the waiting area was really annoying. Nobody was actually watching it! More

by silberleaf
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunus
Apr 09, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review! We appreciate you taking the time to provide your feedback and we look forward to seeing you again soon!

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