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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,248 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,248 reviews

April 22, 2021

We previously bought another Toyota from Daniel Sweeney and he had just started at DCH Wappingers Falls Toyota and he was so nice and very patient! So we decided to get another car and went back to Dan, no More

by BERNIEHAMILTON29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Sweeney
Apr 23, 2021 -

DCH Wappingers Falls Toyota responded

Bernie, thank you for the excellent five-star review! It sounds like Dan went above and beyond to assist you and make your experience a memorable one. We truly appreciate your loyalty to our dealership and look forward to working with you again soon!

April 22, 2021

Did not performe the job my car was there for 5 hours did not doing the tires rotation and alignment also they not make any call to let me know poor service. More

by victorpatino34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Cimorelli
Apr 23, 2021 -

DCH Wappingers Falls Toyota responded

Hi Victor, I'm sorry to hear the service was not explained to you properly. Back on 1/2/21 we were unable to check to alignment because the 2021 specs were not loaded into our machine. They were shortly after so on the apt. 4/21/21 we confirmed that the vehicle was in alignment, and the condition was not duplicated. Both the wheel and vehicle tracked straight, and the alignment spec sheet confirmed this. Tires were then rotated, and multipoint inspection was performed. Please feel free to call me with any questions. Benjamin Carlson Operations Manager 845-296-4261

April 21, 2021

Both Rob( Financial) and Avi were both awesome!!! No hassle, both were very attentive to all our needs, would recommend DCH Wappingers to anyone looking for a vehicle. More

by jodo1988
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review! We're so happy our team could assist you and make your experience a positive one!

April 19, 2021

Service Advisor Giordano was very helpful.I appreciate Service Advisor Giordano was very helpful. I appreciate that they accommodated our request for contactless dropoff and next day pickup, which is cruc More

by DVDRUIZ08
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Apr 22, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

April 19, 2021

Peter was great. Friendly and knowledgeable. No pressure. Pleasure to work with. Felt very safe during visit. All covid safety protocols were followed. Great coffee! More

by SMEANEY0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Raymond
Apr 20, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with Peter! We truly appreciate your kind words and look forward to working with you again in the future!

April 18, 2021

Our sales rep Avi was very professional and attentive to our requests. This is our second purchase with this dealership bc of Avi. Thank you! More

by DAWNMARIEKLINGNER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your most recent experience with us!

April 18, 2021

Romaine was extremely helpful and willing to go beyond to satisy our needs. The department that handles the vehicle inspection and preparation for sale however neglected to check the AC and ad a result Roma More

by maygem52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall, Wilfrin Quezada, Romaine Newby
Apr 22, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

April 17, 2021

I wasn’t happy with the sales person that sold me the car. He didn’t explain to me anything about the Camry. Also he said he faxed my auto insurance documents that they requested but he didn’t. They cont More

by Toyota21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Goldberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Raymond, Wilfrin Quezada
Apr 22, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

April 16, 2021

It was a pleasure working with Avi. I work in sales as well and it was refreshing to see all parts of the deal followed through. I would definitely recommend my friends to him. More

by GLGSTWINS
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your most recent experience with Avi!

April 16, 2021

Jaime García give me trust to buy my car and he was very helpful and explain me every details about my car definitely I’ll recommend him and the dealer shop to my family and friends .satisfied guarantee More

by Cruzjaime87
Recommend Dealer
Yes
Employees Worked With
Apr 16, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the great five-star review! It sounds like you had a great experience working with Jaime and we look forward to working with you again in the future!

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