DCH Wappingers Falls Toyota

DCH has made this a painless experience. Alexis was very efficient and personable. Your facility was clean which is important to me. I have been mostly homebound during the pandemic so it’s a big step for m efficient and personable. Your facility was clean which is important to me. I have been mostly homebound during the pandemic so it’s a big step for me to go out and interact in an enclosed area. Thanks for making this so doable. More

All in all, I am very pleased with the service at DCH WF Toyota. I do feel for this service (60,000 mi), I should have been advised to wait and see if more work needed to be done after the routine check. Toyota. I do feel for this service (60,000 mi), I should have been advised to wait and see if more work needed to be done after the routine check. The additional 2 hours after 2+ hours caused some inconvenience. Next service I will wait. More

Been a customer of this Toyota location for over 40 years. This visit with Alexis Dominick as our service rep was excellent. She went above and beyond our expectations. Very happy! years. This visit with Alexis Dominick as our service rep was excellent. She went above and beyond our expectations. Very happy! More

We have been customers of DCH for a number of years. We try to stick to one service rep Evin because he provides us with excellent service and accommodates us with the appointment schedules... try to stick to one service rep Evin because he provides us with excellent service and accommodates us with the appointment schedules... More

came in for oil change and was very pleased with the staff and the time in which it was completed. This is why I continue to shop at wappinger falls dch. staff and the time in which it was completed. This is why I continue to shop at wappinger falls dch. More

I would specifically recommend this dealership to others for purchasing a Toyota certified used vehicle. Every person at Wappingers Falls whom I spoke with or worked with in obtaining information, test driv for purchasing a Toyota certified used vehicle. Every person at Wappingers Falls whom I spoke with or worked with in obtaining information, test driving and ultimately purchasing the perfect used Highlander for me, was respectful, friendly, courteous, positive and upfront. I always felt like I could trust what was said and explained to me. I never felt pushed into a deal I didn't want or a sale that wasn't for me. Not all dealerships I've worked with have made me feel this way. In fact, I would say it's a rare find. More

Excellent. Car was ordered. Michael was excellent to work with, polite and knowledgeable. No pressure. Original deal honored even though the cost of the vehicle went up between order and delivery. work with, polite and knowledgeable. No pressure. Original deal honored even though the cost of the vehicle went up between order and delivery. More

Josh was an amazing sales man and made the whole experience for me and my sister easy going! We purchased two cars that day! We will be letting everyone know to go see josh experience for me and my sister easy going! We purchased two cars that day! We will be letting everyone know to go see josh More

The experience was absolutely great. No one chasing me around to pick the “right” car, my salesman was great, told me everything I needed to about the car, pick up was easy and quick. around to pick the “right” car, my salesman was great, told me everything I needed to about the car, pick up was easy and quick. More

very unhappy was quoted price when made appoinment got there $25 more for basic oil change also had 1.30 appointment got my car back At 300pm ask to speak GM he was no where to be Found And ask for Him to there $25 more for basic oil change also had 1.30 appointment got my car back At 300pm ask to speak GM he was no where to be Found And ask for Him to Call no call Back i do not think that is good customer Servic More