DCH Wappingers Falls Toyota

The dealership was good, however check out took too long to leave with the car. My agent was excellent, he had a good knowledge oh all cards, I really appreciate him. to leave with the car. My agent was excellent, he had a good knowledge oh all cards, I really appreciate him. More

great service, but it took longer than at past service centers that i used for my previous cars. The waiting area was packed with customers. centers that i used for my previous cars. The waiting area was packed with customers. More

Beautiful car and they sent me a video of car before arriving helped out greatly.showed car inside and out and all special options. Awesome job arriving helped out greatly.showed car inside and out and all special options. Awesome job More

Great Customer Service goes out to Micheal Giordano he's very good,honest helpful get you out fast,thank you micheal i will sent my friends very good,honest helpful get you out fast,thank you micheal i will sent my friends More

Great service. My vehicle was ready after an oil cjange and Tire rotation within 45 minutes of arrival. We appreciate the friendly service representative. Will consider purchasing my next vehicle from DC and Tire rotation within 45 minutes of arrival. We appreciate the friendly service representative. Will consider purchasing my next vehicle from DCH. More

Great service and quick. I love my toyota very very much. Good car and great job working with Mike and so far first service was fine. much. Good car and great job working with Mike and so far first service was fine. More

Whenever I have a question the service department explains everything veryclearly.and that is why I bought a Toyota Highlander! I love the car and I enjoy working with Toyota! explains everything veryclearly.and that is why I bought a Toyota Highlander! I love the car and I enjoy working with Toyota! More

Great experience. Salesman was informative, respectful, and patient. I would recommend this dealership to anyone who is looking for a vehicle. I felt I was well informed before making commitment. There and patient. I would recommend this dealership to anyone who is looking for a vehicle. I felt I was well informed before making commitment. There was no pressure. Very much appreciated. More

I have been with DCH Toyota for many years and several cars. Their service is prompt, efficient and reliable. Service is explained thoroughly and I am confident in the work they do. cars. Their service is prompt, efficient and reliable. Service is explained thoroughly and I am confident in the work they do. More

Bought wife a car there a little over a month ago.Powerwashed car using wide angle setting.Paint came off car .My friend who witnessed this couldn't believe it.Wife took car to dealership was gi ago.Powerwashed car using wide angle setting.Paint came off car .My friend who witnessed this couldn't believe it.Wife took car to dealership was given corporates number.Contacted corporate who told me the service manager stated it was caused by environmental factors and not a defect in the paint.Was told by corporate that there trained to be able to determine this.Stated if that's the case they should be able to prove that with a training certificate. Corporate then stated I dont know if they were trained.Was told they wouldn't cover damage..if not rectified by dealership I will be seeing them in small claims court ..Oh and dch if you see this you better present the training certificate showing you are actually trained in being able to make a determination when in actuality its impossible to do so.And my witness will be there..I have bought many very expensive Toyotas through the years there top of the line limited 4runners and in 2019 a platinum sequoia. Was it because my wife purchased a lower end corrola?And do you always insinuate customers are lying as you had done in this instance? Done with this dealership and now Toyotas in general as they don't stand behind there products.. We shall see you in small claims court soon.. More