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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,378 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,378 reviews

August 23, 2021

People were patient, knowledgeable and informative. They worked with my insurance agent to resolve a difficulty which arose At no time did I feel pressured More

by Dbaumol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Kueshal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us! We truly appreciate your kind words and look forward to seeing you again soon!

August 22, 2021

The staff was very helpful Joseph W. Was very informative. Show us everything about both SUV, CX3 and the Subaru Accent. I will recommend people to go buy a car at DCH Toyota. Thank you More

by MSAMSON235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph W
Aug 23, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're so pleased to know you had such a great experience working with Joseph and he could provide you with outstanding service. We look forward to working with you again in the future!

August 20, 2021

Felt trapped to do expensive repairs to pass inspection. Not convinced repairs were critical. Took long time. Loaner was good. Staff was nice. On commission? More

by PETEBEDELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Evin Calderon
Aug 31, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

August 20, 2021

Drove over 2 hrs and when my husband got there the truck wasn’t ready and mind you we had an appointment then as my husband is pulling in they call him to tell him he had to resend something so knowing we l More

by RLABELLE23
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Wilfrin Quezada
Aug 31, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

August 20, 2021

Sad that my salesman Waddi has left. But all my interactions with service over the last 2 year have been fantastic! Only issue, usually takes a long time to pay. More

by JMZINDAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Giordano
Aug 23, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback! We're happy to hear your experience with our service department was a good one and we hope to see you again soon!

August 18, 2021

Very professional and clean. The men and women who work there are very polite and kept me up-to-date on everything that was happening with my Tacoma. I would recommend DCH Toyota. More

by lwat8339
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so happy our team could assist you and make your experience a memorable one!

August 18, 2021

These people are rip offs and I will never buy a car from them again!!! They told me a needed a new tire as it was unrepairable and also SAIDI NEEDED NEW BRAKES IN ORDER TO PASS MY INSPECTION.They were wrong More

by BRIGGS3021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Cimorelli
Aug 23, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

Aug 23, 2021 -

BRIGGS3021 responded

I just called your dealership to ask to speak with someone regarding this review and after 15 rings I hung up. I pressed zero to speak with an operator and no one picked up! This deanship is a loser all every count!

Aug 23, 2021 -

DCH Wappingers Falls Toyota responded

Dear Briggs3021, please call me directly @ 845-296-4261. please leave a call back # just in case I'm assisting someone else. thank you, Benjamin Carlson Fixed Operations Manager

August 18, 2021

Had service done in my truck...the guy was very helpful ...and went to jaime for information on another vehicle that Is on sale....hopefully I can get another car from here More

by cruzanahi13
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime GarciaMuniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the exceptional five-star review! It sounds like you had such a great experience working with our team and we look forward to seeing you again soon!

August 18, 2021

Simple entry. Very helpful reception. Accurate time estimate. Pleasant waiting room. Great tasting espresso. DCH keeps impressing me as an excellent establishment. The other customers seem happy too More

by APPLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience! We're so happy to know your visit with us was a pleasant one. At our dealership, customer satisfaction is our top priority and we're happy to have met that mark!

August 18, 2021

The dealership was good, however check out took too long to leave with the car. My agent was excellent, he had a good knowledge oh all cards, I really appreciate him. More

by RHINOWR73
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilfrin Quezada
Aug 19, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience at our dealership! We hope to see you again in the future!

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