Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DCH Wappingers Falls Toyota
Wappingers Falls, NY
7,245 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley.
LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE.
Rest assured that the car you get is the car you'll love.
No games.
No gimmicks.
No second-guessing.
This is the way car-buying was meant to be.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,245 reviews
June 22, 2021
The staff at DCH Wappingers Falls Toyota is very kind, and thorough. My car buying experience was smooth; management at this store in on-point!! and thorough. My car buying experience was smooth; management at this store in on-point!! More
by BuddyL
Verified CustomerEmployees Worked With
Nathaniel Pickett, Emily Dileo, Lee Burns, Pinkal Patel, Naeem Randall
June 22, 2021
Although the service person who called me was very nice and apologetic, my work was not able to be done. I dropped it off at 11 a.m. and the paperwork showed they did not have the part needed. Then I was a and apologetic, my work was not able to be done. I dropped it off at 11 a.m. and the paperwork showed they did not have the part needed. Then I was assured they did have the part. 6 HOURS LATER, the service person called to tell me the part they had in stock was cracked so they couldn't fix it. I was told I could leave it over night and they would try the next day. HE was very nice, but I cannot be without a car in the area I live in. So, I went to pick up the car. My ride got me there at 6:02, 2 minutes after service closed. I asked for my car at the desk and she told me it was out front. I walked the whole parking lot and could not find my card. The poor girl working the desk had to go out in the back, find my car, and get a salesman to drive it to the front where it was supposed to be. Every person I encountered at the dealership was very nice and very helpful. Evan even told me I don't need to make an appointment and can come just bring the car in, so that was very nice. I just would have liked to know this earlier, having been without a car for 7 hours and no work done. This is not the first time I brought my car to be worked on at DCH Toyota only to find after several hours that they did not even have the part. Not run very efficiently for such a big dealership.... More
by MELANIEPALAZZOLO
Employees Worked With
Evin Calderon
June 20, 2021
I was so nervous about going to the dealership, what if my credit score wasn’t good enough? But as soon as I walked through the doors Dan and Dylan made me feel so welcome, I was treated like family! I lea my credit score wasn’t good enough? But as soon as I walked through the doors Dan and Dylan made me feel so welcome, I was treated like family! I leased a 2021 Toyota Highlander and I could not be happier with the customer service and attention I was shown. Even after leasing the vehicle, Dam reached out to me to check in and see if I had any questions about my vehicle. The service was above and beyond and made me feel like I was VIP. Thanks guys!! More
by SHEENA.FITZPATRICK
June 19, 2021
Pinkel and Chris gave us great service at DCH when we came there for buying a new vehicle. Highly appreciate their customer service. Trade in value was also fairly good. Overall it was a smooth sailing. came there for buying a new vehicle. Highly appreciate their customer service. Trade in value was also fairly good. Overall it was a smooth sailing. I recommend DCH for hassle free, no pressure car buying experience. More
by MANANPANDYA8
June 18, 2021
Nothing but the best service. My service guy was Evan and mechanic was Matt and both professionals and made life easy. They were very helpful throughout and made sure to get me back on the road as fast as t mechanic was Matt and both professionals and made life easy. They were very helpful throughout and made sure to get me back on the road as fast as they could. More
by joeglickman1011
Employees Worked With
Matt Cservak , Evin Calderon
June 18, 2021
Excellent experience. Great trade in value on my vehicle and a fairly competitive price on the vehicle I moved to. Painless experience, would recommend Dch Wappingers Toyota. and a fairly competitive price on the vehicle I moved to. Painless experience, would recommend Dch Wappingers Toyota. More
by MAXPWNS
June 17, 2021
This is the 5th car I have purchased from DCH Wappingers Falls Toyota. I keep coming back because of the exceptional service and friendly staff. Falls Toyota. I keep coming back because of the exceptional service and friendly staff. More
by KMCCORRY2
June 17, 2021
Wonderful experience with DCH Toyota. My salesperson Nate was cordial and so knowledgable and guided me seamlessly through the entire process. Would highly recommend them! was cordial and so knowledgable and guided me seamlessly through the entire process. Would highly recommend them! More
by STEVEROOKS721
June 16, 2021
I have been a long time toyota customer and have had a good experience in the past. This past year the service has changed. I will only make my appointments online now due to rude service when I call. good experience in the past. This past year the service has changed. I will only make my appointments online now due to rude service when I call. On this visit I felt like the person was annoyed and abrupt with me. I purchased my care a year ago and was supposed to receive a free oil change and tire rotation. I had to fight for the free oil change and was told I would have to pay for the tire rotation because I can't get both free services at the same time. I guess this was in the small print somewhere but this was not told to me in advance. More
by vt8892
Employees Worked With
Daniel Sweeney
June 16, 2021
81 minutes for an oil change and tire rotation is ridicuious and so is the price of $140.46 way to much i will be using my own mechanic im sure it will cost less than half ridicuious and so is the price of $140.46 way to much i will be using my own mechanic im sure it will cost less than half More
by ern864
Employees Worked With
didnt get his name
