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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,379 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,379 reviews

August 27, 2021

Salesman was awesome. No high pressure sales.Answered Salesman was awesome. No high pressure sales. Answered all my questions. Treated like we were the only ones there. I will be back for another purchas More

by BRANMAN100
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall
Aug 30, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review! We're so happy to hear you had such a great experience!

August 27, 2021

Service has always been very good. Never a bad experience. Sometimes have to book appointment far in advance but understandable. It would be really amazing if they also washed the car every other More

by Mike91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Aug 30, 2021 -

DCH Wappingers Falls Toyota responded

Mike, thank you for taking the time to share your experience! It's a pleasure to know you had such a great experience at our dealership and our team was able to assist you. We hope to see you again soon!

August 26, 2021

Quick! Had an appointment for the following day… dropped it off the day before for a quick / easy service so they had it done the same day! Usually wait a while… appreciate Alexis Dominick and the service More

by mr_seanc
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alexis Dominick
Aug 26, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us! At our dealership, customer satisfaction is our top priority and we're happy to have met that mark with your experience!

August 26, 2021

Picked up car quickly. Did the job in promissed time. People friendly place. Thank you !! X X X X X X X X X X More

by maltvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Giordano
Aug 27, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

August 26, 2021

I thought everybody was very courteous and professional however I bought my car in for 25,000 mile check up plus inspection and there was something underneath my car that they had a screw in I was there fo More

by cconnie2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know his name as you walk in he had a desk to the right
Aug 30, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact Benjamin Carlson at 845-296-4261.

August 26, 2021

Great location, professional staff, informed me and made me well aware of problems with my car that I would not have known about (brakes). I have a Toyota vehicle and will definitely have my car serviced he More

by chefytech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Aug 27, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review! It sounds like you had a great experience working with our team and they were able to provide you with outstanding service. We look forward to seeing you again in the future!

August 25, 2021

Had a 3pm oil change and car was finished after 5 had to continue to ask if my car was ready.upset that I paid for this service when I bought the truck More

by pmercado74
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact Benjamin Carlson at 845-296-4261.

August 25, 2021

I have always found this dealership very professional, knowledgeable, friendly, and willing to go the extra mile for us. It doesn't matter if its Avi, Mathew, Jason, Corey or Mike, ( I am sure I left som More

by uhasz@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Giordano, Michael Cimorelli
Aug 26, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the exceptional five-star review! We truly appreciate your kind words and loyalty to our dealership. We look forward to working with you again in the future!

Aug 26, 2021 -

uhasz@aol.com responded

I always look forward to coming t DCH Toyota. Have a rewarding summer and Fall and stay well and safe, Lou and Kathy Juhasz

August 24, 2021

so far so good . trying to work out a few little things. waiting to here back from daryl on it. hope it will be soon. More

by JOHNVLTF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review!

August 24, 2021

We bought a new Prius Prime from the team in May. Daniel Sweeney assisted us. He was a pleasure to work with as were the Sales Manager and Finance Manager. We are very happy with the dealership staff and More

by Elizabeth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Heimink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Sweeney
Aug 25, 2021 -

DCH Wappingers Falls Toyota responded

Elizabeth, thank you for taking the time to provide such great feedback! It sounds like Daniel and our team went above and beyond to assist you and make your experience a memorable one. At our dealership customer satisfaction is our top priority and we're happy to have met that mark. We hope you love driving around in your new Prius Prime!

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