DCH Wappingers Falls Toyota

Excellent sales person Chris Heimink , very helpful.Pinkal also excellent helpful.Pinkal also excellent More

I love this dealership! Michael Newsham gave us the most thorough demonstration on the features of our new RAV4 Prime! WOW! The entire staff was accommodating, friendly, and delivered on all of our want thorough demonstration on the features of our new RAV4 Prime! WOW! The entire staff was accommodating, friendly, and delivered on all of our wants and needs. This was our 10th vehicle purchase at DCH Wappingers Falls Toyota, and they delivered again! There is a reason we keep going back here to get new vehicles! More

The overall experience with Toyota was very good. Our salesperson Romaine was EXCELLENT. Friendly, helpful and engaged. Also Pinkal Patel was wonderful. salesperson Romaine was EXCELLENT. Friendly, helpful and engaged. Also Pinkal Patel was wonderful. More

In the past they have been great, but this last service sucked; and unfortunately the one time it sucks is the one you remember the most. I received a recall notice so I called to schedule the fix, they sucked; and unfortunately the one time it sucks is the one you remember the most. I received a recall notice so I called to schedule the fix, they did not have the part, they’ll call me when its in; ok. 2 months later I go in for an inspection, service guy mentions the recall and I say “yeah, I know, you guys were gonna call when the part is in.” Well part is in, nice, no call. (Strike 1) Schedules me for following week, explains its a 2 hour gig, I pick 10am. Cool Next week, I drop it off, 10am, different service guy, tells me 12:30-1:00; ok, I leave. Service guy calls me less than 5 minutes after I leave, says they’re a bit busy, might take a little longer, like 2- 3pm! I was like xxxx, ok, but it can not be any later, I work the graveyard shift, I have to get some sleep! (Strike 2) Don’t you know, this F’ing guy called me at 5:23PM !! I was not pleased, I was not picking it up at that time, and made arrangements to borrow a vehicle to get to work. (Strike 3) I was gonna talk to a manager but I was SO pissed that I decided not to for fear I was going to lose my xxxx. Even took 2 weeks to cool off before writing this review; still bothers me. So, yeah, they’re usually good, don’t know what happened that day, I guess you do take a chance anywhere you go, but statistically the odds are better here. More

Very pleasant experience for purchasing a new car. I would definitely recommend this dealership to others. Thank you. would definitely recommend this dealership to others. Thank you. More

My dealing with the sales staff was excellent. No pressure and very helpful. pressure and very helpful. More

DCH Toyota in Wappingers was great. Mike made my shopping experience easy and pleasant and helped me get exactly what I wanted with my new Tacoma. experience easy and pleasant and helped me get exactly what I wanted with my new Tacoma. More

Alexis is an asset to your Company. She provided excellent customer service. Explained everything that was done. excellent customer service. Explained everything that was done. More

My experience with the sales, service and all other staff was excellent! All my needs were met with no stone unturned. was excellent! All my needs were met with no stone unturned. More

This is our third car from this dealership and always have been very pleased with the experience. We love the no hassle pricing and the extras they give us for being repeat customers. We feel that they v have been very pleased with the experience. We love the no hassle pricing and the extras they give us for being repeat customers. We feel that they value our business. The salesman was very responsive to my texts and questions. I highly recommend! More