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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,243 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,243 reviews

July 15, 2021

Jason was great and the work was done faster then they said it would be. Peter in sales is always a pleasure. I thought $100 for an oil change was a little steep. More

by ROY_BELL62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason in service , Peter Raymond
Jul 16, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! It sounds like Peter and Jason were able to assist you and make your experience a good one!

July 15, 2021

Communication was poor. Wait time was long. Not convinced I really needed the extra work on my car they suggested. Cost was higher than expected. More

by CAT12510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Jul 20, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

July 15, 2021

This is the 3rd vehicle my family has purchased from DCH. They are great. I couldn't have been happier with the whole process. We will be back gain in the future. More

by ksaunders0
Recommend Dealer
Yes
Employees Worked With
Chris Heimink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pinkal Patel, Naeem Randall
Jul 16, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback! We truly appreciate your kind words and your loyalty to our dealership over the years. We look forward to working with you again in the future!

July 14, 2021

There is no reason to write 25 words on this dealership/ it suffices to say they are excellent- The requirement to write 25 words is obnoxious and totally out of line for whoever wrote this program. I could More

by mcaleavey07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evin Calderon, Kathleen Crosbie, Allison Croshier, Mike Giordano, Alicia Verven, Michael Cimorelli, Donna Nuesslein
Jul 15, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review!

July 13, 2021

DCH was fast and efficient. They promised it would be ready in less than 90 minutes and kept their word. It was easy and convenient. Definitely going back. More

by A Castro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew
Jul 14, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback! We're so pleased to know you had such a great experience working with our team and we hope to see you again soon!

July 10, 2021

Very friendly. Went in to have my car serviced for the first time and Mathew was very polite and kind. This was my first time getting my car service and he took care of me and made sure everything went we More

by SARAH.E.SEIFERHELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
Jul 12, 2021 -

DCH Wappingers Falls Toyota responded

Sarah, thank you for the exceptional feedback! We're so pleased to know you had such a great experience working with Matthew and we hope to see you again soon!

July 10, 2021

Always friendly and knowledgeable. I feel very Always friendly and knowledgeable. I feel very comfortable having my car serviced there. Evan my consultant helps me with scheduling my Apts. He is More

by judabraham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Jul 12, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback regarding your recent experience with us!

July 10, 2021

Brought car in for the recall on the airbags. Everything went well. Car was done in no time. Excellent service. PS: chairs in waiting room are so comfortable. Wish I had one at home. More

by carwaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience! It's a pleasure to know our staff was able to assist you and make your experience a memorable one. We truly appreciate your kind words and hope to see you again soon!

July 10, 2021

Nate was awesome and made buying a car so conveniently easy and enjoyable! The dealership was clean and organized. It was my first time buying a new car and this exceeded my expectations! More

by Jhans4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Pickett, Naeem Randall
Jul 12, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback regarding your recent experience with Nate! We're so pleased he could assist you and provide you with outstanding service!

July 09, 2021

Came in from out of town to stay with family for a couple of days. Decided to look at Toyotas (better selection than my area). Mike and Naeem managed to complete the deal in one day once I choose the vehicle More

by Happy Highlander
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall
Jul 12, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're so pleased Mike and Naeem were able to assist you and make your experience a memorable one. We hope you love driving around in your new Highlander!

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