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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,059 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,059 reviews

April 26, 2022

Always a great experience. Staff is wonderful. Waiting room comfortable and service is timely. Thanks More

by Rina86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evin Calderon, Daniel Sweeney
Apr 27, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

April 25, 2022

It was very professional. All along the process , the service professional kept me informed on the progress and the cost. I was very satisfied . More

by BrendonWall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evin Calderon, Allison Croshier, Mike Giordano, Donna Nuesslein, Alexis Dominick, Ciarra Arias, Isabel Ferrer
Apr 26, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

April 23, 2022

From all the dealerships I've been to and dealt with in the past, this has definitely been my favorite. We happened to go through a car buying experience twice and it's always been a great experience. No p More

by Gabor K.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall
Apr 25, 2022 -

DCH Wappingers Falls Toyota responded

Gabor, thank you for the outstanding feedback! It's a pleasure to know our team could assist you and make your experience a memorable one. We truly appreciate your kind words and look forward to working with you again in the future!

April 23, 2022

Very disappointed, you were just looking for a way to make a lot of money instead of trying to fix the problem the easy straight forward way. My friend fixed the 6 wires that were chewed up and charged m More

by Bigr0227
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Giordano
Apr 25, 2022 -

Bigr0227 responded

Very disappointed

Apr 25, 2022 -

Bigr0227 responded

Very disappointed

Apr 25, 2022 -

Bigr0227 responded

Very disappointed

Apr 25, 2022 -

Bigr0227 responded

Very disappointed

Apr 25, 2022 -

Bigr0227 responded

Very disappointed

Apr 26, 2022 -

DCH Wappingers Falls Toyota responded

Good Morning Bigr0227, I am very sorry to hear of your frustrations. As always most of the time this is caused by miscommunication. In your case with the rodent infestation in your vehicle there could have been a few different ways to repair the vehicle. However, with the multiple lights including the air bag light, and the harness being repaired once before there was no other way to repair this. The proper fix would have been to repair the harness. When repairing wiring it changes the resistance. Some systems this will not matter, in the air bag system it does and when changing the resistance in the air bag system you run the risk of bags not deploying. We can not, and will not risk safety. This is why we recommended you call your insurance company to insure it was done properly. They would have sent an adjuster to confirm our findings. I'm always available to speak by phone or in person. Best, Benjamin Carlson Fixed Operation Manager 845-296-4261

April 22, 2022

Service was carried out efficiently. Waiting area was comfortable. Staff is very courteous and efficient. More

by Chris
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Apr 25, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

April 22, 2022

You were doing good job. Thank you. I am looking forward to the next service. Have a good day! More

by REVJTRAN
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We look forward to working with you again in the future!

April 20, 2022

They were kind and efficient. The service center was clean and roomy. Coffee was offered and this area was kept clean as well. More

by Rachel
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Apr 21, 2022 -

DCH Wappingers Falls Toyota responded

Rachel, thank you for the positive five-star review! We're so happy you had such a great experience at our dealership.

April 20, 2022

Jason was very polite and answered all my questions patiently. There were several things outside of an oil change that required attention, which were promptly and professionally dealt with. More

by linde246
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Apr 21, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with Jason!

April 20, 2022

Excellent services Most of the time I am in the city and it was just difficult to make the appointment. More

by luzanam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Apr 21, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review!

April 19, 2022

Loved this place, will recommend to family and friends. I highly recommend Loosemane great salesperson. More

by Pamela Murray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback, Pamela! We're so happy our team could assist you and provide you with such great service.

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