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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,619 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,619 reviews

November 11, 2024

Tom walked me through a major repair. He coordinated the job with Matt Czervak and I was informed throughout the work. Excellent work by both as usual. Friendly and professional. More

by MICHAEL.JANDREW72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're so glad to hear that Tom and Matt provided excellent service and kept you informed throughout the repair process. We truly appreciate your kind words about their professionalism and friendliness. We're grateful for your trust and look forward to assisting you again in the future!

November 11, 2024

Very professional and handled my needs well. Now the product they are selling and I was in and out! More

by ASCHWAB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review! We're glad to hear you had a professional experience and that we were able to handle your needs efficiently. We appreciate your feedback and look forward to serving you again in the future!

November 11, 2024

The experience was ok … I liked it. Did I write enough words as of yet? More

by GENEADELBENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear you had a good experience. If there's anything specific we can do to make it even better next time, feel free to let us know!

November 11, 2024

Very pleased with the service prompt and courteous clean and efficient everything explained to the fullest More

by GSEGARRA16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We’re thrilled to hear that you were pleased with the prompt, courteous, and efficient service. We’re also happy to know that everything was fully explained to your satisfaction. We appreciate your trust and look forward to assisting you again!

November 11, 2024

Tom worked hard on getting items approved on extended warranty insurance. This made it worth getting the warranty. The service was prompted and the technician was great. More

by Max
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're glad to hear that Tom worked hard to get the extended warranty approved and that it made the process worthwhile for you. It's great to know that the service was prompt and the technician provided excellent care. We truly appreciate your feedback and look forward to serving you again!

November 10, 2024

Rue and Angel, were great. They got us a fantastic vehicle at a fair price. More

by Jessica
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray, Angel
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Nov 10, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're so glad Rue and Angel helped you find the perfect vehicle at a great price. Enjoy your new ride, and feel free to reach out if you need anything else!

November 10, 2024

It was an excellent experience considering that it is the first time I have taken my car to this dealer. More

by Omar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for choosing us for your first visit! We're thrilled to hear you had an excellent experience and look forward to helping you again in the future!

November 09, 2024

Very thanks to Kurt and Robert for quick and smooth paperwork. I love my new Tundra ! More

by ERICJANI78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Kueshal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're so glad Kurt and Robert could make the paperwork process quick and smooth for you. Enjoy your new Tundra, and if you need anything else, we're here to help!

November 09, 2024

Positive experience beginning to end. This is my second purchase at Wappingers Toyota, the quality of Toyota vehicles and the experience at the dealer brought me back. Joshua is a plea More

by Jerry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime GarciaMuniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

DCH Wappingers Falls Toyota responded

Thank you so much for your wonderful review! We're thrilled to hear that your experience with Joshua and our team was so positive, and we're honored to have earned your trust for a second purchase. We take pride in providing a smooth, knowledgeable, and enjoyable experience for our customers. We look forward to serving you again in the future.

November 09, 2024

I like the friendly and knowledgeable customer service agents. The mechanics inspection video is a great idea. More

by valle4all
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maffucci
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Nov 09, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your great feedback! We're so glad to hear you appreciated our friendly and knowledgeable customer service team, as well as the mechanic's inspection video. We strive to provide transparency and quality service every step of the way!

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