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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,619 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,619 reviews

November 16, 2024

Service was performed faster than expected. Everyone was professional and welcoming. Especially the gentleman who processed my appointment. More

by Michaeljdoyle1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your feedback! We’re thrilled to hear the service was completed quickly and that our team made you feel welcome. We’ll be sure to pass along your appreciation to the gentleman who processed your appointment. We look forward to serving you again!

November 16, 2024

Great customer service by the service team . Management never acknowledges their customers walk right past them. The techs and service advisors are knowledgeable and polite . Management needs to More

by FRENCHYFRY52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're thrilled to hear that our service team provided great customer service, and we’ll certainly take your comments about management to heart. Our goal is to ensure every aspect of your experience is top-notch, and we value your input as we work to improve. We hope to continue providing excellent service in the future!

November 16, 2024

As always DCH has done a fantastic job. Judy isn’t the advisor I usually see. She was great and went above my expectations. Once again a fantastic experience. More

by rgraham460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that Judy went above and beyond to exceed your expectations. At DCH, we’re committed to delivering fantastic experiences, and it’s great to know that you had another positive visit. We look forward to serving you again!

Nov 17, 2024 -

rgraham460 responded

Thanks for putting customers first. I’m looking forward to bringing both my Tacoma and my girlfriends Corolla in, in February.

November 14, 2024

Appointment was quick, Which I appreciated since I had to wait there. Everyone was friendly More

by Zmaloney789
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
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November 14, 2024

Pleasure experience great sales man and the best vehicle for what I needed thank you so much More

by RUESSELERCHRIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that you had a great experience and found the perfect vehicle for your needs. We appreciate your trust in us and are here if you need anything in the future!

November 14, 2024

Everything was fine,everyone were very professional and the waiting time was right on schedule More

by BERAPELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear that everything went smoothly and that you had a positive experience. We appreciate your kind words about our team and are happy to know the timing worked out well for you. Looking forward to your next visit!

November 14, 2024

Service has been great and determined the issue on my Highlander right away. When other dealerships failed to catch the issue. Overall very satisfied and will have all of our Toyotas serviced at DCH More

by melvinpena75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're so glad we could help resolve the issue with your Highlander when others couldn't. It's great to hear that you're satisfied with our service, and we look forward to continuing to take care of all your Toyotas in the future!

November 14, 2024

Matthew was the friendliest person and very helpful and professional. He was quick to help me when I walked in and I didn't realize I was supposed to drive my car directly in the garage and instead of havi More

by Zmaloney789
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're so glad to hear that Matthew went above and beyond to make your visit a positive one. His professionalism and helpfulness truly reflect the level of service we strive to provide. We appreciate your feedback and look forward to assisting you again in the future!

November 13, 2024

Service was excellent. Judy is friendly patient and knowledgeable. She went out of her way to be helpful. Thank you Judy. More

by Jane Vagnoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

DCH Wappingers Falls Toyota responded

Jane, thank you for the wonderful feedback! We're so glad to hear Judy provided excellent service. She truly goes above and beyond for our customers. We'll be sure to pass along your kind words to her! 😊

Nov 13, 2024 -

DCH Wappingers Falls Toyota responded

Jane, thank you for the great feedback! We're so glad to hear that Judy provided excellent service and made your experience enjoyable. We’ll be sure to pass along your kind words to her—she’ll be thrilled! Thank you again for choosing us!

November 12, 2024

Very attentive and punctual, everything was done properly on my car and in time range promised More

by dionizio19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're thrilled to hear that everything was completed to your satisfaction and within the promised time frame. We always strive for punctuality and quality, and it's great to know we met your expectations. We look forward to serving you again in the future!

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