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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,204 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,204 reviews

September 15, 2022

I am really happy that I bought both my car here the service center is excellent and the people are friendly. More

by Cobb69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Kueshal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review! It's a pleasure to know you had such a great experience at our dealership!

September 15, 2022

Every one is so nice and polite. Kept me informed of what was going on with my car More

by FINNISHPRIDE40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know who I worked with
Sep 16, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

September 14, 2022

Always a pleasure to do business with and have service done on my car at Wappingers DCH Toyota. Very attentive to their customers and always professional. More

by OGHAIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

September 14, 2022

Great service. Reasonably fast oil change, diagnosis of tire leak issue, and ordering a replacement tire. Andrew was great to deal with. Kept me informed and min More

by MIKD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Sep 15, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

September 14, 2022

Welcoming from start to finish. Excellent service and friendly team. Sincerely thank you for everything. More

by Ms Renee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall
Sep 15, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

September 14, 2022

Customer service rep was very friendly and helpful throughout the service. He kept me informed. More

by Kathilee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review, Kathilee! We're so happy our team could assist you and make your experience a memorable one.

September 14, 2022

A AAAAAAA±+++++++++++++ Best in all areas. ... Everybody should go there to buy or lease a new vehicle More

by utopia5003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall
Sep 15, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

September 13, 2022

Thank you for a prompt and courteous interaction. I hope that all my future interaction are the same. More

by RICHC1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback! We look forward to working with you again in the future!

September 13, 2022

Friendly knowledgeable staff. Made it easy to understand what is going on with my car. Have been a lot g time customer 😋 More

by Pattyjaxon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew J Irklie
Sep 14, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so happy our team could assist you and make your experience a memorable one.

September 13, 2022

Could you try to rip me off anymore? I can remove the fog off my headlights myself. Also, sales guy called to explain the laundry list of things to be fixed VERY fast, had to ask him to More

by Beckyyyy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas Hackett
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

DCH Wappingers Falls Toyota responded

Becky, We're trying to understand your post. You came in with a brake problem, at which point we diagnosed for free on a 16 year vehicle that has never been here before. You are correct that a headlight restoration was recommended. Clear headlamps only promote safe driving. The rest of the multipoint inspection uncovered a head gasket and water pump leaking, along with several other concerns that were visually inspected. No pressure sales, just informing you of the issues we spotted on the inspection. I'm sorry you feel we did something wrong to generate a negative review. We wish you all the best. Thank you, Ben Carlson Fixed Operations Manager 845-296-4261

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