Back

DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,727 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
Contact Dealership

1349 Route 9

Wappingers Falls, NY

12590

Directions

By Type

Showing 7,727 reviews

March 29, 2023

The person Tom I spoke with was very straightforward up front and courteous. As soon as a problem was diagnosed he promptly called me and explained what needed to be done and the cost. I also got to take a More

by Pittpete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback! We're so happy Tom and Jose could assist you and provide you with great service. We truly appreciate your kind words and hope to see you again soon!

March 29, 2023

Zion Moore was very patiently and helpful with us, when we bought our car, thank you so much the best dealer More

by Eva27
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zion Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

March 29, 2023

Great customer service, work done professionally and timely and good communications regarding completion. Service Advisor Judy even drove car around building to meet us. More

by Bhof
Recommend Dealer
Yes
Employees Worked With
Judy Gustaffson
Mar 30, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review! It sounds like you had such a great experience at our dealership and look forward to working with you again in the future!

March 29, 2023

The best in the area waiting room comfortably and the staff was on top 👌 of it they completed the job at a reasonable time More

by JIMMYMCRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

DCH Wappingers Falls Toyota responded

Jimmy, thank you for the excellent five-star review! We truly appreciate your kind words and hope to see you again soon.

March 27, 2023

Very polite. However very expensive and didn’t have parts ready available. Labor fees charged individually and left car there. Didn’t put info on oil change on More

by BDESIMONE35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

DCH Wappingers Falls Toyota responded

Good morning BDESIMONE35, I'm very sorry to hear your experience was not our 5-star standard. I would hear more of what happened. Please contact me at your earliest convivence. Thank you, Ben Carlson Fixed Operation Manager 845-296-4261

March 27, 2023

The dealership was clean and we were addressed when we walked in. We have previously discussed with the internet people. Jamie had notified them and helped us all through the process. Not sure who Dave i More

by GARYHCONSULTANT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie
Mar 28, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback, Gary! We're pleased to know our team could assist you and make your experience a memorable one.

March 27, 2023

As always everything was excellent ! The service advisor explained all work being performed and all costs. I couldn't be happier ! More

by MVSTAUDINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We truly appreciate your kind words and hope to see you again in the future!

March 26, 2023

It's my 2nd vehicle from you guys and I'm very happy with both. Avi has been my salesman on both and I will be coming back in December for my 3rd one! More

by DERILLO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

March 26, 2023

Very friendly. Jaime Muniz was excellent! He took as much time as I wanted and answered a million questions. More

by SRIZZO22
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia Muniz
Mar 27, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

March 25, 2023

Everyone was super nice and the person that helped me was great loved the place. More

by Elizabethslopez2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karl Boye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Rivera (in Sales)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review, Elizabeth! We're so happy our team could assist you and provide you with great service.

...
206
...