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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,061 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,061 reviews

September 08, 2022

There were a couple of snafus along the way, but overall a great buying experience. More

by PKENNEDY8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terence Palmer
Sep 09, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the four-star review! We're happy our team could assist you!

September 08, 2022

Always willing to please. Accommodating.Friendly. Good location Will continue to have DHC work on my car. More

by littlehog1108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback! We're so happy you had such a great experience at our dealership and we look forward to working with you again in the future!

September 07, 2022

Keith in service is Excellent! Always helpful & always has a smile on his face. He gets the job done & explains any questions I may have! More

by BENZ0959
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
Sep 08, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with Keith!

September 06, 2022

I had 715 appt for an oil change and did leave until almost 10am. The receptionist was sweet and genuinely apologetic, but almost a 3 hr wait for a scheduled simple oil change is ridiculous. More

by M2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

DCH Wappingers Falls Toyota responded

Dear M2, I’m very sorry to hear this. Please contact me as soon as you can so I can learn more about what happened. This is not our standard. This sound very excessive and I’d like the opportunity to correct it. I can be reached at 845-296-4261 Thank you, Benjamin Carlson

September 06, 2022

Everyone was great and super helpful! They answered all my questions and helped me pick out the perfect car! More

by toniannecarozza7099
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

September 06, 2022

All around eager staff. . Fast!!! Glad we made the switch! Looking forward to future endeavors. More

by shenne6913
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Kueshal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

September 06, 2022

Very friendly staff, they make me feel welcomed. Fast service and great communication to keep me informed on the status of my vehicle. More

by Cfacci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Viggiano
Sep 07, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback! We're so happy our team could assist you and provide you with such great service!

September 06, 2022

Great service; resolved issue that I had only noticed recently but I hadn't listed for service. Clear, concise and timely communications. Thanks Matt and Service Team More

by skoogs
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback! It's a pleasure to know our team could assist you and provide you with outstanding service.

September 05, 2022

Wonderful service, keeping me informed of how my service is going. Also, great coffee to drink. More

by ralph148841
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

September 05, 2022

Best dealership experience I have ever had. The deals were amazing and the costumer treatment I received was unmatched. Looseman Desources was my sales person, he helped my family and I find th More

by C.ALEXIS19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the exceptional feedback regarding your recent experience with us! We're so happy our team could assist you and provide you with excellent service. At our dealership, customer satisfaction is our top priority and we look forward to working with you again in the future!

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