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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,727 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,727 reviews

April 08, 2023

Everyone was nice and friendly. Everything they explained went very smooth with installing the car hitch. I love my hybrid highlander. More

by Disneynut84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Sanapli also is a 5 star. She helped us when Michael was not there.
Apr 08, 2023 -

Disneynut84 responded

Thank you all for making our purchase the best ever..

Apr 08, 2023 -

Disneynut84 responded

This is fine

Apr 08, 2023 -

Disneynut84 responded

Best place to purchase a vehicle.

Apr 08, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

April 08, 2023

The service advisor was terrific. Very knowledgeable. Tire rotation and oil change requested. i just have a feeling that my tires may mot have been rotated. Just a feeling based on ma More

by RICKYKOZAK
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
K. Lisella
Apr 09, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

April 08, 2023

Vehicle seen on time and service completed within time frame provided by service representative. Representative took the time to understand my concerns. More

by MJPAND93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2023 -

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

April 07, 2023

Courteous and prompt service. Service was an oil change, tire rotation and New York State inspection. More

by Car78412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

April 07, 2023

Outstanding Customer service. Toyota always treats the Customer as #1. Matt was excellent.. very responsive. More

by Jingju
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience with Matt! We are so glad that he was so helpful during your visit!

April 07, 2023

Friendly and polite staff. Text or phone call as a reminder of appointments greatly appreciate it. More

by ZAPPIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2023 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that our staff provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

April 07, 2023

I was very happy with this dealership. I come back to buy my cars all the time and never pressured. Thank you... More

by TEDDY490
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visits. We hope to see you again!

April 06, 2023

Pleasant clean through very helpful with understanding the service to be done. Done in time expected More

by Absent FROM FL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy
Apr 06, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

April 06, 2023

Friendly staff who keeps you up-to-date on your services while you wait for your car. Like the cleanliness of the dealership and how inviting it is in the customer lounge. More

by JOANNEFROMNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

April 06, 2023

The service was good, prompt and professional. They kept me up to date at all time regarding status of work being performed on the car. Would recommend to others More

by TC22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

DCH Wappingers Falls Toyota responded

It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

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