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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,416 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,416 reviews

November 14, 2024

Everything was fine,everyone were very professional and the waiting time was right on schedule More

by BERAPELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear that everything went smoothly and that you had a positive experience. We appreciate your kind words about our team and are happy to know the timing worked out well for you. Looking forward to your next visit!

November 14, 2024

Service has been great and determined the issue on my Highlander right away. When other dealerships failed to catch the issue. Overall very satisfied and will have all of our Toyotas serviced at DCH More

by melvinpena75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're so glad we could help resolve the issue with your Highlander when others couldn't. It's great to hear that you're satisfied with our service, and we look forward to continuing to take care of all your Toyotas in the future!

November 14, 2024

Matthew was the friendliest person and very helpful and professional. He was quick to help me when I walked in and I didn't realize I was supposed to drive my car directly in the garage and instead of havi More

by Zmaloney789
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're so glad to hear that Matthew went above and beyond to make your visit a positive one. His professionalism and helpfulness truly reflect the level of service we strive to provide. We appreciate your feedback and look forward to assisting you again in the future!

November 13, 2024

Service was excellent. Judy is friendly patient and knowledgeable. She went out of her way to be helpful. Thank you Judy. More

by Jane Vagnoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

DCH Wappingers Falls Toyota responded

Jane, thank you for the wonderful feedback! We're so glad to hear Judy provided excellent service. She truly goes above and beyond for our customers. We'll be sure to pass along your kind words to her! 😊

Nov 13, 2024 -

DCH Wappingers Falls Toyota responded

Jane, thank you for the great feedback! We're so glad to hear that Judy provided excellent service and made your experience enjoyable. We’ll be sure to pass along your kind words to her—she’ll be thrilled! Thank you again for choosing us!

November 12, 2024

Very attentive and punctual, everything was done properly on my car and in time range promised More

by dionizio19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're thrilled to hear that everything was completed to your satisfaction and within the promised time frame. We always strive for punctuality and quality, and it's great to know we met your expectations. We look forward to serving you again in the future!

November 11, 2024

Tom walked me through a major repair. He coordinated the job with Matt Czervak and I was informed throughout the work. Excellent work by both as usual. Friendly and professional. More

by MICHAEL.JANDREW72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're so glad to hear that Tom and Matt provided excellent service and kept you informed throughout the repair process. We truly appreciate your kind words about their professionalism and friendliness. We're grateful for your trust and look forward to assisting you again in the future!

November 11, 2024

Very professional and handled my needs well. Now the product they are selling and I was in and out! More

by ASCHWAB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review! We're glad to hear you had a professional experience and that we were able to handle your needs efficiently. We appreciate your feedback and look forward to serving you again in the future!

November 11, 2024

The experience was ok … I liked it. Did I write enough words as of yet? More

by GENEADELBENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear you had a good experience. If there's anything specific we can do to make it even better next time, feel free to let us know!

November 11, 2024

Very pleased with the service prompt and courteous clean and efficient everything explained to the fullest More

by GSEGARRA16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We’re thrilled to hear that you were pleased with the prompt, courteous, and efficient service. We’re also happy to know that everything was fully explained to your satisfaction. We appreciate your trust and look forward to assisting you again!

November 11, 2024

Tom worked hard on getting items approved on extended warranty insurance. This made it worth getting the warranty. The service was prompted and the technician was great. More

by Max
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're glad to hear that Tom worked hard to get the extended warranty approved and that it made the process worthwhile for you. It's great to know that the service was prompt and the technician provided excellent care. We truly appreciate your feedback and look forward to serving you again!

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