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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,611 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,611 reviews

February 03, 2025

Very efficient in their service. Out in a timely manner. Any and all issues explained. More

by RACER024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! We're glad to hear that you found our service efficient and timely, and that all your concerns were clearly explained. We appreciate your feedback and look forward to serving you again!

February 02, 2025

Check in and check out was quick, easy, and efficient. However, it seems to me that part of regularly scheduled maintenance would be to test the accessory battery. Days after I had a regular maintenanc More

by PJRED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2025 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

February 02, 2025

I was very pleased with everyone that was involved with the purchase of my Vehicle. More

by EASTHOOK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your feedback! We're so glad to hear you had a great experience with everyone involved in your vehicle purchase. We truly appreciate your business and hope you're enjoying your new ride! Let us know if we can assist you in the future!

February 02, 2025

When you get there you drive into the building eliminating the need to find a parking space. A service consultant is available shortly and their fees seem reasonable More

by Geo
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad you had a positive experience with our convenient service process and reasonable fees. We always aim to make things as easy as possible for our customers. If you need anything else, don't hesitate to reach out!

January 31, 2025

Thomas was one of the most thorough, helpful receivers I’ve ever met. I will look for whenever I come for service and will wait for him him to be available if possible. More

by DAWN.MV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review! We're thrilled to hear that Thomas made such a positive impact with his thoroughness and helpfulness. We'll be sure to let him know how much you appreciated his service. We look forward to seeing you again and we'll make sure Thomas is available to assist whenever you need him!

January 30, 2025

Uo to the second i walked in i was greeted with kindness and only waited about 45 minutes. Always amazing service! More

by dionizio19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're thrilled to hear you received great service and had a short wait. We appreciate your feedback and look forward to serving you again!

January 30, 2025

Excellent job all around from service desk to actual service. Very pkeasant and smooth experience More

by GEORGEGALLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that your experience was smooth and pleasant from start to finish. We appreciate your feedback and look forward to serving you again soon!

January 27, 2025

My 4 Runner was in for a NYS inspection and was checked for other possible issues. Matthew was extremely helpful and kind. It was suggested that repair work is necessary that is part of the suspension.My o More

by SOFTWINDS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're glad Matthew was able to help and clarify everything for you. We appreciate your feedback on the video, and we’ll make sure to work on making it clearer. Feel free to reach out if you need any further assistance with the repair!

January 27, 2025

Customer service is excellent as soon as I drive inside the service center I am welcomed, and going inside to the Service Advisor, the same. More

by Kimverven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're so glad to hear that you've received excellent service from the moment you arrived. We truly appreciate your feedback and look forward to serving you again!

January 26, 2025

I already send a review with no response. What’s the point in writing this More

by NADIA1135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Judy Deems
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.