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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,745 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,745 reviews

August 01, 2023

Lauren was my service representative. Very kind and clear when explaining the services and prices recommended for your vehicle. More

by Alex Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
Aug 02, 2023 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that Lauren provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

August 01, 2023

Lauren Fusaro was my pint of contact the whole time. Excellent customer service. Promote her! More

by Johnmarkouka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
Aug 02, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience! We are thrilled to hear that Lauren Fusaro was able to assist you throughout your visit. We hope to see you again!

August 01, 2023

Everything went well and staff were professional. The main complaint was the time waiting for “quick service “ it took almost 2 hours for a 10,000 mile service. People that arrived after me were com More

by Highlander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. We appreciate your feedback and we'll be sure to share your remarks with our management team.

August 01, 2023

Joe made the process easy. He listened to my needs and patiently helped me try different cars until he pointed out the new Prius. He asked me if I wanted to test drive it and More

by cathleen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joseph Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that Joe provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

July 31, 2023

They were very quick in regards to find the right car that I was looking for.Thanks so much. More

by LONEYCHERRY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

July 29, 2023

Service personnel were excellent I thought that I was strung along on my service started at 187 then kept creeping up till it hit 1500. Always owned a Toyota and with 200k miles was looking for new Rav More

by Not buying there
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Aug 01, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

July 28, 2023

I have confidence that my car will be kept in great shape with the work done at DCH More

by CPMOMCAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

July 26, 2023

Our overall experience with DCH Wappingers Falls Toyota was fantastic. We were searching for a Toyota Certified vehicle in NH were we are located and after expanding our search, we found the perfect vehicl More

by GueniaGlick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Mejia Reyes
Jul 27, 2023 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that Angel Mejia provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

July 25, 2023

Always good service from the mechanic. We are very happy, Thank you so much for everything. More

by ARMINDAFERRER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

July 24, 2023

This dealership has very good customer service. I have always had good service from them. More

by ashfaqshareef00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

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