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DCH Wappingers Falls Toyota

Wappingers Falls, NY

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Employees
Reviews
Vehicles
4.6
7,736 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,736 reviews

February 14, 2024

I like the prompt and efficient service. This is my second visit for regularly scheduled maintenance. I don't have any other mode of transportation, so I have to wait during the appointment. More

by WILDALIN
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
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Feb 14, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

February 14, 2024

Looked at everything. Needed to order a part. Arranged for a ride home pending repairs. More

by Steven.a.greenwell
Recommend Dealer
Yes
Employees Worked With
Judy
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Feb 14, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

February 14, 2024

Efficient, quick. I really liked the video describing all that needed to be done. I trust bringing my car to get serviced there. More

by Abby
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
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Feb 14, 2024 -

Abby responded

Thank you very much for the great service.

Feb 15, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

February 14, 2024

Lauren was wonderful! Patient, funny and understanding- give her a promotion! My service experience was fantastic which is why I keep coming back. More

by onespecialteacher
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
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Feb 15, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and your kind remarks for Lauren!

February 14, 2024

I brought the car in for basic maintenance. The work was done. They sent me a video explaining things. They finished up and I went home. More

by SCOTTFROMMER
Recommend Dealer
Yes
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Feb 14, 2024 -

SCOTTFROMMER responded

Everything was fine. Nothing particularly exciting.

Feb 15, 2024 -

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad to hear that you had a positive experience at our dealership!

February 13, 2024

Professional and knowledgeable and easy to work with. It was a pleasure to do business with this company. More

by TERRYT12971
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daryl Callahan
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Feb 14, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your five-star rating for our team.

February 13, 2024

Great They do a great job all the time very happy Great service all the time happy More

by dandgschiller
Recommend Dealer
Yes
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Feb 14, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

February 13, 2024

Tire rotation and oil change took over 3 hours, when I was told it would be about 90 minutes. More

by joto125
Recommend Dealer
No
Employees Worked With
Matthew
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Feb 14, 2024 -

DCH Wappingers Falls Toyota responded

I hope this message finds you well. I wanted to extend our sincerest apologies for the extended wait time you experienced recently. Your time is valuable, and we regret any inconvenience caused by the delay in our service. We're dedicated to providing prompt and efficient service, and we fell short of our usual standards during your recent visit. Please know that we're taking immediate steps to address this issue and prevent it from happening in the future. Your satisfaction is of the utmost importance to us, please feel free to reach out to me directly. Rob Sexton Fixed Operations Manager (845) 296-4261 robertsexton@lithia.com

February 13, 2024

They were sensitive to my concerns They addressed all my issues and concerns . They addressed all my issues and concerns. And got me in and out as quickly as possible. More

by chris64angel
Recommend Dealer
Yes
Employees Worked With
Judy Deems
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Feb 14, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

February 13, 2024

Very accommodating and responsive. Very friendly. Very helpful in an emergency situation. Easily reachable. Thanks More

by dapalmi
Recommend Dealer
Yes
Employees Worked With
Judie
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Feb 14, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

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