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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,735 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,735 reviews

February 16, 2024

This is my second time there for oil change and tier rotations in the first time I waited 3 hours second time 2 half hours and I was have appointments More

by Bassem9311
Recommend Dealer
No
Employees Worked With
Thomas Hackett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Feb 16, 2024 -

DCH Wappingers Falls Toyota responded

I hope this message finds you well. I wanted to extend our sincerest apologies for the extended wait time you experienced recently. Your time is valuable, and we regret any inconvenience caused by the delay in our service. We're dedicated to providing prompt and efficient service, and we fell short of our usual standards during your recent visit. Please know that we're taking immediate steps to address this issue and prevent it from happening in the future. Your satisfaction is of the utmost importance to us, please feel free to reach out to me directly. Thank you, Rob Sexton Fixed Operations Manager (845) 296-4261

February 16, 2024

The sale was quick, the vehicle was available when they said it would be. It was just what I needed. More

by Chrisnewski1
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
Feb 16, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience. We are thrilled to hear that our team was so helpful with your recent purchase. Congratulations!

February 16, 2024

Always pleasant, prompt service, extremely helpful, love the new videos of the car. The dealership is spotless! More

by Kimverven
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
Feb 16, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

February 16, 2024

Everything I was told about service when I purchased the car was accurate Service has been excellent..... I love the Uber Service when I drop off and pick up my car More

by JULES2726
Recommend Dealer
Yes
Employees Worked With
Lauren..... she was Great
Feb 16, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

February 15, 2024

The person who I spoke to was helpful and efficient. The waiting time was good and happy with the services. More

by ELSAMONTERROSO2
Recommend Dealer
Yes
Feb 15, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience! We are thrilled to hear that our service team was very helpful with your needs.

February 15, 2024

Informative n accommodating Follow up told me of options for drop off pending snow storm. Offered car service for dropping off car More

by JEREJR1016
Recommend Dealer
Yes
Employees Worked With
Judy Deems
Feb 15, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

February 15, 2024

Willing to work with my budget and presented a few options. Delivery was in my timeframe More

by BRIANTOMMASINI
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
Feb 15, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We really appreciate your kind words.

February 15, 2024

They got me in and out in no time Very courteous and determined individual. He was very attentive to my needs and got all the paperwork completed fast to get us out. I would recommend the dealership More

by TORRESWINDOWCLEANERS
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Abell
Feb 15, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

February 14, 2024

We got a good price and quick service to replace our rear lights cover. We were pleased with how soon the service was done. More

by aguero53
Recommend Dealer
Yes
Employees Worked With
Judy
Feb 14, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

February 14, 2024

I like the prompt and efficient service. This is my second visit for regularly scheduled maintenance. I don't have any other mode of transportation, so I have to wait during the appointment. More

by WILDALIN
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
Feb 14, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

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