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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,733 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,733 reviews

February 18, 2024

Quick, fast, knowledgeable My questions were answered, safety was a priority due to incoming snow storm More

by Kmiller0984
Recommend Dealer
Yes
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Feb 19, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

February 18, 2024

Alot of repairs that were needed, all done and passed inspection If Matt is there, I'll keep coming back More

by iman3339.iw
Recommend Dealer
Yes
Employees Worked With
Matt Maffucci
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Feb 19, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

February 17, 2024

Was difficult to get ahold of my service adviser, left voice-mail no call back. Had to keep trying to get ahold of them. But when I did they were helpful. More

by s_pisciotta
Recommend Dealer
Yes
Employees Worked With
Judy
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Feb 17, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad to hear that our team was helpful with your needs.

February 17, 2024

Quick and efficient. However, appointments are typically 2- 3 weeks out. Unless you plan on advance, it is hard to keep up with the scheduled maintenance. I don't tend to More

by LTCARRA
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
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Feb 17, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your feedback. We appreciate your comments and we'll be sure to share them with our management team.

February 17, 2024

Very professional. Everything was explained and illustrated. Good WiFi in waiting area. Went the extra mile! More

by brendan14
Recommend Dealer
Yes
Employees Worked With
Judy
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Feb 19, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

February 17, 2024

Got me in just before closing and took care of the problem in under the time stated. More

by CAPTAINABE
Recommend Dealer
Yes
Employees Worked With
Matthew Mafucci
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Feb 19, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

February 16, 2024

Just great. Service was completed earlier than expected. The Lift car service is a real benefit to me, More

by Caramagna
Recommend Dealer
Yes
Employees Worked With
Don't remember, but, she was great.
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Feb 16, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

February 16, 2024

I made a 730am appt for inspection. Dropped my car off at 7. Had a bulb out and wanted them to check the battery. He said it could be afternoon time to pick up the car. It was more like More

by STRUAX
Recommend Dealer
No
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Feb 16, 2024 -

DCH Wappingers Falls Toyota responded

I hope this message finds you well. I wanted to extend our sincerest apologies for the extended wait time you experienced recently. Your time is valuable, and we regret any inconvenience caused by the delay in our service. We're dedicated to providing prompt and efficient service, and we fell short of our usual standards during your recent visit. Please know that we're taking immediate steps to address this issue and prevent it from happening in the future. Your satisfaction is of the utmost importance to us, please feel free to reach out to me directly. Thank you, Rob Sexton Fixed Operations Manager (845) 296-4261

February 16, 2024

This is my second time there for oil change and tier rotations in the first time I waited 3 hours second time 2 half hours and I was have appointments More

by Bassem9311
Recommend Dealer
No
Employees Worked With
Thomas Hackett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
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Feb 16, 2024 -

DCH Wappingers Falls Toyota responded

I hope this message finds you well. I wanted to extend our sincerest apologies for the extended wait time you experienced recently. Your time is valuable, and we regret any inconvenience caused by the delay in our service. We're dedicated to providing prompt and efficient service, and we fell short of our usual standards during your recent visit. Please know that we're taking immediate steps to address this issue and prevent it from happening in the future. Your satisfaction is of the utmost importance to us, please feel free to reach out to me directly. Thank you, Rob Sexton Fixed Operations Manager (845) 296-4261

February 16, 2024

The sale was quick, the vehicle was available when they said it would be. It was just what I needed. More

by Chrisnewski1
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
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Feb 16, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience. We are thrilled to hear that our team was so helpful with your recent purchase. Congratulations!

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