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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,729 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,729 reviews

March 01, 2024

Very simple, but process felt rushed, damages on the car was not fixed before given to us. More

by seyam7
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Abell
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Mar 02, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

March 01, 2024

My scheduled appointment was to be 60-90 minutes, however, I was there for four hours. Please do a better job at managing expectations in the future. More

by Rh45862
Recommend Dealer
No
Employees Worked With
Matt
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Mar 02, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

February 29, 2024

Very good and friendly They are very good and friendly and hardworking ..very nice to meet them . Judy was helping me a lot More

by ALLFAYSAL852
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera and Judy Deems
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Feb 29, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad to hear that Judy and our team members were able to take care of your vehicle in a timely manner!

February 29, 2024

Just went to service needs change the oil and a few recommendations, but the oil change in my RAV4 last Sat. More

by ml.castellano84
Recommend Dealer
Yes
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Feb 29, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle and you're pleased with everything.

February 29, 2024

All personnel friendly and knowledgeable Took the time to answer all my questions Financing personnel took the time (Dylan) and went over the financial documents and answered all my questions More

by nyyanksat
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare and Dylan
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Mar 02, 2024 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that Michael O'Hare and Dylan provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

February 29, 2024

I loved that they listened to me, didn't seem pushy, and helped me lease a car I could afford. Joe Degroot was absolutely the best salesman! More

by COS916
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Goldberg
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Mar 01, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are very glad to hear that Joe Degroot was so helpful with your leasing needs and thank you for being our customer.

February 29, 2024

Absolutely amazing… Made the experience very quick and transparent Joe was absolutely amazing. He was not too pushy and completely understood Our needs. More

by KNFRUNZI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Worthington
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Mar 01, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are very glad to hear that Joe was so helpful with your leasing needs.

February 28, 2024

Smooth transaction and helpful/friendly staff Easy to work with and had the car I wanted in the color I wanted. More

by BIRDR3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Degroodt
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Feb 28, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are very glad to hear that our team was so helpful with your needs.

February 28, 2024

Excellent The service agent was great and very helpful. I give her a 5 for Excellent! Thanks very much, John More

by JOHN.CARY
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
A lady but I don't know her name
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Feb 28, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

February 28, 2024

Friendly Service, Friendly service, and the work was done in a timely manner. It was a pleasure. More

by JCGOLF44
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
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Feb 28, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

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