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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,729 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,729 reviews

March 02, 2024

Mike was great! Good experience start to finish Would most certainly recommend to friends and family More

by DOUG@HUTCHINGSINSURANCE.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McCarthy
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Mar 03, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience! We are thrilled to hear that Mike was able to assist you throughout your visit. We hope to see you again!

March 02, 2024

Joe Groodt was welcoming, helpful, and really went over my options with me Joe took me for a test drive and really worked out a great price for me as well More

by Jrquaglino
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McCarthy
Report | Print
Mar 03, 2024 -

DCH Wappingers Falls Toyota responded

Joe Groodt is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!

March 02, 2024

This is my 4th Toyota RAV4 from this dealership and honestly I arrived at 9am and I didn't leave until 12 noon was unacceptable. More

by BOLDGODDESS1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
J. Worthington
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Mar 03, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

March 02, 2024

They were diligent into looking into the problem with my car so that it could be corrected More

by Pags
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Report | Print
Mar 03, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

March 02, 2024

Prompt communication. Personal attention, easy to deal with Lauren took care of my problems and scheduled my next appointment More

by CSTUMP1217
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren
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Mar 03, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that Lauren was able to take care of your vehicle in a timely manner!

March 02, 2024

Very pleasant and made my first time buying a car a smooth experience Kurt was a great salesman and I'd recommend him to anyone looking at buying or leasing a Toyota! More

by Samanthaalfonso3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McCarthy
Report | Print
Mar 03, 2024 -

DCH Wappingers Falls Toyota responded

Congratulations on your first time car buying experience! We are so glad that Kurt was able to help you find the right vehicle for your needs.

March 01, 2024

She is the best she took care of us at a bad the moment of our family she's awesome and she cares More

by DLOOVE75
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lauren
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Mar 02, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

March 01, 2024

Friendly didn't understand why I had to pay for something that came with the car my husband asked and Rich said that's the way it is it was $399. 00 or something like that I would have to look at my paperwor More

by DOBUG91
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Abell
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Mar 02, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

March 01, 2024

Great inventory. Professional staff. Nice waiting area. Business manger very good, but process is painfully slow. Extended warranty pricing not at all competitive wit More

by DOMINICKSANTORO
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avi Avitan
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Mar 02, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are so glad to hear that our team was so helpful and we will be sure to share your comments with our management team.

March 01, 2024

The dealership has always been very attentive to my needs. Your staff does great by me. More

by Logbase711
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Report | Print
Mar 02, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

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