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DCH Toyota of Torrance

Torrance, CA

4.8
765 Reviews

2909 Pacific Coast Hwy.

Torrance, CA

90505

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765 Reviews of DCH Toyota of Torrance

January 13, 2025

The experience was enhanced by the affable and non-pressure approach of the staff. Notwithstanding that, they were very diligent in locating the vehicle sought. More

by robert.w.johnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hesham Abed, Lyndon Bull, Leonardo Solis
Jan 13, 2025 -

DCH Toyota of Torrance responded

Robert, we're glad to hear that our team's friendly and diligent approach made your experience at DCH Toyota of Torrance a positive one. Thank you for sharing your feedback!

January 13, 2025

Took care of my recall with good communication and covered the rental vehicle. Thank you. More

by erowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Jan 13, 2025 -

DCH Toyota of Torrance responded

It was our pleasure to get your recall taken care of and accommodate you throughout. Thanks for choosing DCH Toyota of Torrance for your service needs!

January 13, 2025

Amado was very helpful and friendly - made it very easy to buy the car I had seen online and was courteous and helpful every step of the way. More

by Amanda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amado Cocio
Jan 13, 2025 -

DCH Toyota of Torrance responded

It's awesome to know Amado made your car-buying experience smooth and enjoyable at DCH Toyota of Torrance, Amanda! Thank you for choosing to shop with us!

January 13, 2025

Bait & Switch. Sales manager Mona is the epitome of old school used car salesman. Would not recommend. More

by Joe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mona
Jan 14, 2025 -

DCH Toyota of Torrance responded

Joe, I'm sorry about your experience with our team and the impression it left. Transparency is important to us, and I'd appreciate the opportunity to speak with you further. Please reach out when you have a moment, thank you. Carlos Perez - Sales Manager - carlosperez1@dchtoyotaoftorrance.com

January 13, 2025

Easy service visit, easy ride home, all service issues resolved the first time under warranty. More

by neal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margaret Kang
Jan 14, 2025 -

DCH Toyota of Torrance responded

We love to hear all issues were resolved during your visit to DCH Toyota of Torrance! Thanks for trusting our team with your vehicle's care, Neal!

January 13, 2025

Staff is excellent! Need to bring back teas, donuts+ popcorn for those of us who stay during service More

by 4mmmm.la
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez , Daniel Poplar
Jan 14, 2025 -

DCH Toyota of Torrance responded

Thank you for the feedback! We'll definitely pass along your suggestion about bringing back refreshments during service visits. Safe travels!

January 13, 2025

Service manager Jose has always provided exceptional service. He takes the time to explain what repairs are required (if any) and recommendation's. More

by Oscar.saucedo22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José Hernández
Jan 14, 2025 -

DCH Toyota of Torrance responded

It's great to hear Jose takes the time to explain everything clearly during your service visits, Oscar. Thank you for choosing DCH Toyota of Torrance!

January 12, 2025

I like the customer service, they always serve you very well, I have never taken my car to another dealer More

by ppinosky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben lopez
Jan 13, 2025 -

DCH Toyota of Torrance responded

Thank you for your loyalty and kind words about our customer service at DCH Toyota of Torrance! We're honored to be your go-to dealership.

January 12, 2025

DCH Toyota in Torrance worked with me to find and purchase the very vehicle I wanted. More

by jjjjjoan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Santos in sales, Valentine Chukwudi
Jan 13, 2025 -

DCH Toyota of Torrance responded

Congrats on your new ride, Joan! The team was happy to help you on your car-buying journey. See you next time at DCH Toyota of Torrance!

January 12, 2025

It was one of the best auto buying experience I have ever had. Amado was very helpful and the staff there did not pressure to buy anything else. There was no hidden fees or charges what they said is what the More

by Veronica V.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amado
Jan 13, 2025 -

DCH Toyota of Torrance responded

This means a lot to us, Veronica! Amado and the team at DCH Toyota of Torrance were more than happy to provide you with a straightforward and pleasant car-buying experience. Thank you for the kind words!

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