DCH Toyota of Oxnard

My husband and I have had our cars serviced at this dealership for more years than I can remember...through 3 long-lasting Toyotas. We always have relied upon the friendly and attentive service of Bob dealership for more years than I can remember...through 3 long-lasting Toyotas. We always have relied upon the friendly and attentive service of Bob Costas and Scott Robles and my husband always found them both to be technically knowledgeable as well as efficient and helpful. I became a widow shortly after purchasing my current Toyota, a 2005 Avalon, and have relied upon Bob and Scott more than ever. I trust them completely and rely upon their advice. If for some reason neither of them is available when I need to schedule service, I delay that service until they are. I know that there is never a reason to question their recommendations. More

I started hearing a new noise in my car. I identified the problem and went to Toyota of Oxnard on 10/20/10. The Parts Dept. ordered the part and let me know that it would be a few days before it arrived the problem and went to Toyota of Oxnard on 10/20/10. The Parts Dept. ordered the part and let me know that it would be a few days before it arrived. The next morning on 10/21/10, I received a call from Toyota of Oxnard letting me know that the part had arrived. I was unable to fit in a visit to Toyota on 10/21/10, but on the morning of 10/22/10 I called Bob and asked if I could drop in and have the part installed. Bob said to come on over. When I arrived, Bob immediately greeted me and said he would be with me in a minute. A few minutes later, Bob had checked out my car and said he could get someone to install the part in a few minutes. I thought I would have to take a shuttle home and wait and then come back in a few hours. Within an hour, the part was installed and my car was washed. Bob was resourceful to get the attention of a technician and have him install the part quickly. I DO appreciate the great service and mindfulness of my time at Toyota of Oxnard. Thanks. Nancy Rasmussen More

I had taken my Toyota trucks to Bob Cobos at Oxnard Toyota for many years while I worked in the Oxnard area. AfterI retired I started taking my truck to the dealer in Santa Barbara where I live. I have Toyota for many years while I worked in the Oxnard area. AfterI retired I started taking my truck to the dealer in Santa Barbara where I live. I have not been happy with their service, however, and many of my friends have also had problems with that dealership. I was very happy to find, however, that after 4 years my service advisor,Bob Cobos, and the service manager,Chris Case, were still working at Oxnard Toyota. Today I took my Tacoma back to them where I was treated as a valued customer. It it somewhat of a drive to take my truck to Oxnard for service but it is worth the drive to know that the work will be done properly and that I will not be over-charged. If there is a mistake, I know they will stand behind their work and make it right. I trust both of these gentlemen to do what is needed to keep my truck running and reliable. Steve Crosby More

I went to this dealership for the first time after I had a very bad experience with Jiffy Lube. I brought my car into Jiffy Lube one morning and the very next day all the oil had leaked out onto my drive a very bad experience with Jiffy Lube. I brought my car into Jiffy Lube one morning and the very next day all the oil had leaked out onto my drive way. I decided to take my car to the dealership to find out exactly what happened. My local dealership is DCH Toyota of Oxnard. Their staff was so friendly and helpful. The rep that helped me (Ricky) answered all my questions and took extra time to explain everything going on. He even took me to the garage while they were working on my car so I could get a first hand look at the work they were doing. I was even able to ask the mechanic questions. Ill never go back to Jiffy Lube again. I learned my lesson the hard way. I recommend these guys to everyone. Honest, friendly and professional!!! I look forward to doing business with them again soon. Thanks! Steve Cohen More

Bob kept me informed of the car's progress, always got back to me in a timely manner if I contacted him, was very helpful and friendly and the service on the car was well done. They did a good job of coo back to me in a timely manner if I contacted him, was very helpful and friendly and the service on the car was well done. They did a good job of coordinating with our insurance company and completed the work in the estimated time. More

We have owned Toyota vehicles since 1975 which means we have had contact with dealerships from Orange County thru Los Angles and Ventura Counties. Toyota of Oxnard is by far the friendlest with the best r have had contact with dealerships from Orange County thru Los Angles and Ventura Counties. Toyota of Oxnard is by far the friendlest with the best record of service. There is no doubt of the quality of product of Toyota, however, the quality of the Toyota Team of Oxnard is equivalent. We have never been disappointed with our contacts with Bob Cobos or Scott Robles. they are the best!!!!! More

My family and I just moved into the Oxnard area from Texas and when I went to visit the personnel of DCH of Toyota, Mr. Bob Cobos was the first to greet me. Since that day, I've been with Mr. Cobos. He Texas and when I went to visit the personnel of DCH of Toyota, Mr. Bob Cobos was the first to greet me. Since that day, I've been with Mr. Cobos. He is more than a Service Consultant, he is a man of integrity, character, and has excellent customer service skills. He follows through with every order and is very timely to the customers needs. He always makes you feel like your the "VIP" for the day, regardless of the amount of customers that he is handling. Thanks Bob for all you do for DCH of Toyota, they are privileged to have someone as you working for their organization. I look forward to many more services with my Toyota in the future. The Saywards. More

I've been with Bob Cobos for about 10 years, and he is one of those Service Consultants that one can trust and relay on for good service, being on time service, and keeping his appointments! There ha nev one of those Service Consultants that one can trust and relay on for good service, being on time service, and keeping his appointments! There ha never been a time when he has failed to ask about getting the car washed, or doing any long driving (For Summer Vacations, etc.) in reference to maybe having service performed early. More

We've tried other dealerships for service on our 2 Toyotas, but no one provides service like Bob Cobos has for nearly ten years. In fact he's the reason we drive over thirty miles for service when th Toyotas, but no one provides service like Bob Cobos has for nearly ten years. In fact he's the reason we drive over thirty miles for service when there's a dealer less than 10 miles away. He keeps us informed throughout the process, makes sure we know about appropriate dealership coupons, and does all this in a very courteous, friendly manner. We never hesitate to recommend his service to friends with Toyotas. More

Bob is a great job for us. thank you bob, you made us feel like we were important and took the time to listen to what was important to us. you made the whole service experience a good one and we look for feel like we were important and took the time to listen to what was important to us. you made the whole service experience a good one and we look forward to seeing you again very soon. thank you again! More