DCH Toyota of Oxnard

I was skeptical at first when I walked through the doors I was skeptical at first when I walked through the doors at the DCH Oxnard Toyota dealership. I did not have a good experience at the Ventura Toyot I was skeptical at first when I walked through the doors at the DCH Oxnard Toyota dealership. I did not have a good experience at the Ventura Toyota dealership so I came to DCH in Oxnard. Claudio referred me to Paul Panz who was really a helpful person there. He was very thorough which in my opinion, is excellent service, and walked me through every single button inside my new car before I drove the new car off the lot. He cared about the process of helping me buy my very first car in my life. Overall, a very hard-working, caring, friendly person. I gave DCH the ratings I did because I thought the service was great. For the last question, I gave a 4 out of 5 because I thought that the price was fairly high compared to what others were paying for the same car in my area (bases on kbb.com). Aside from that, thank you Paul Panz for not "giving up" on me when I wasn't responding to your emails and phone calls at first. I am really glad my mom and I chose DCH Toyota of Oxnard. Thanks again, M More

From the time I drove into the service center, walked thru to the service desk and received a shuttle ride to and from my home, I can only say that my experience and treatment was "exceptional". The per thru to the service desk and received a shuttle ride to and from my home, I can only say that my experience and treatment was "exceptional". The personnel were friendly, knowledgeable and timely in servicing my Toyota. The shuttle drivers were both friendly, careful drivers and extremely courteous. This was one time I can say that I actually did not mind taking my car in for servicing. It was actually a pleasant experience! Trudie More

These people are the best. Efficient, knowledgable and fair dealing. It is an extremely pleasant atmosphere. It is not my local or nearest dealership, but definitely worth the travel. I bought my Prius 2 fair dealing. It is an extremely pleasant atmosphere. It is not my local or nearest dealership, but definitely worth the travel. I bought my Prius 2 days ago and am already recommending them to my friends. More

We came in on 12.09.13 and purchased a used 2010 Chevy Equinox LS. Lee Jaitt was the sales person who helped us that day and he was very helpful and nice. In fact all the people working that day were nice Equinox LS. Lee Jaitt was the sales person who helped us that day and he was very helpful and nice. In fact all the people working that day were nice and helpful. The next day we brought a check to your dealer ship from our bank to pay the Chevy off. Two months after buying the Chevy we got a notice in the mail saying we needed to bring the Chev back to the dealer because they forgot to verify the VIN in person before we purchased the Chevy and that is the reason we had not gotten our California registration or License plates yet. After another month of no registration I called the DMV department at Toyota of Oxnard and was informed they did not have the title of the Chevy and were in the process of trying to get it from another state. Now 6 months later we still have no California registration and no license plates. More

Eddie and his finance team made it easy from the moment I walked in the door.I was taken care of , I got straight answers and they were focused on really helping me find what was best for me and my family.Ev walked in the door.I was taken care of , I got straight answers and they were focused on really helping me find what was best for me and my family.Everyone I came accross at the dealership was very friendly it just took the stress out of buying a car and everything got done in a short period of time I would definatley refer a friend and already referred a family member to visit your dealership , thanks again Eddie a, thanks Finance team you guys rock!!! Jeff Cooper More

We were ready for a new lease on a Toyota minivan and Claudio worked with us and got the deal that we wanted. Great job! Claudio worked with us and got the deal that we wanted. Great job! More

We visited DCH of Oxnard late Saturday and were greeted promptly by Edgar Cordoba. We did a lot of research on the car we wanted but still had some questions about the Camry we wanted. Edgar answered all promptly by Edgar Cordoba. We did a lot of research on the car we wanted but still had some questions about the Camry we wanted. Edgar answered all of our questions and was knowledgeable not only to explain but also demonstrate the features of the car. He also explained cell phone features and apps that were helpful to us. We finished after the dealership closed, and Edgar stayed with us to the end so we could drive our Camry home that night. We returned the next day for a final training on the navigation system and completed the paper work. The process was smooth, thorough, and professional thanks to Edgar, Eddie and Oscar. More

I went to a dealer and was offered $14,205 for my trade-in. DCH Oxnard offered me $12,750 for my trade-in (which, in Kelly Blue Book, is below even "fair" condition). Do not expect a fair price for trade-in. DCH Oxnard offered me $12,750 for my trade-in (which, in Kelly Blue Book, is below even "fair" condition). Do not expect a fair price for your trade-in. Do your homework, go on-line and find out the Kelly Blue Book value for your trade-in. And, if possible, get more than one appraisal. Good luck. More

DCH Toyota of Oxnard was one of the best dealerships my husband and I have had the pleasure of experiencing. One of the best things about the dealership was our sales person, Edgar. He was sincere, underst husband and I have had the pleasure of experiencing. One of the best things about the dealership was our sales person, Edgar. He was sincere, understanding and very patient with us as we chose the next addition to our family. We spent a total of 6 hours at the dealership from start to finish, and never once did Edgar show any signs of frustration or fatigue. He completely went above and beyond the call of duty; he offered his honest opinions on color and specifications and even gave his own life stories to better support his opinions. My husband and I were only browsing when we came to DCH, thus, we left all the necessary paperwork at home. This was no match for Edgar and DCH - Edgar drove us through traffic, over 60 miles, to obtain the necessary documents, and never once let his smile leave his face. Not only was Edgar attentive to us, but the entire DCH team treated us like humans - not paychecks - and every team member we met was warm and welcoming. I understand as a dealership, you want to make a sale - but with DCH, and especially with Edgar, this was not the case. The entire sales team went above and beyond to find EXACTLY what I wanted (as the car I wanted was not available in their lot) and delivered above expectations. The sales manager, Debra, was sweet and very truthful; she did not advertise options that she herself would not want because she knew it would waste our time. The whole experience was, without a doubt, effortless and exciting. The team made us feel like we were part of their family, and the facility was beautiful and clean - it made me feel like the dealership really cared about their clients, not only with their cars, but with the entire experience. I cannot recommend DCH of Oxnard enough; apparently, my parents also purchased their most recent vehicle from DCH of Oxnard as well. It seems that good taste in cars and dealership runs in the family. I highly recommend DCH Toyota of Oxnard and will definitely keep them in mind when it is time to purchase another family car. If you are looking for a great price, honest sales associates and top notch service, please visit the DCH Toyota of Oxnard family - and ask for Edgar! Five stars, hands down! More

Absolutely excellent experience! Curt was fantastic, helped with every facet of purchasing my new Prius. I could not have been happier and will recommend Curt and Toyota of Oxnard to everyone! helped with every facet of purchasing my new Prius. I could not have been happier and will recommend Curt and Toyota of Oxnard to everyone! More