DCH Kia of Temecula
Temecula, CA
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440 Reviews of DCH Kia of Temecula
Best dealership in SoCal! A short 10 minutes after requesting a quote on TrueCar.com, Alan Dowdy, the fleet and internet sales manager at DCH Kia of Temecula, was in touch with A short 10 minutes after requesting a quote on TrueCar.com, Alan Dowdy, the fleet and internet sales manager at DCH Kia of Temecula, was in touch with me and sending over quotes below MSRP. I knew I had to go in to see these deals for myself so I drove down to Temecula with the idea of test driving a Stinger GT before making any final decisions. Alan, being the fleet manager, is a very busy man, but he still took the time to introduce himself and arrange a test drive with Will Quiles. Will was extremely friendly and knew a lot about the cars he had available. We drove the Stinger around town and Will answered all of my questions in a clear and concise manner. When we arrived back at the dealership I was very satisfied with the drive but unsure of the color choices they had available. Because of this, Alan and the team at DCH Kia of Temecula worked diligently to offer me a deal I couldn't refuse. About a week after my purchase I am left extremely satisfied with my experience and my brand new car. Thank you Alan, for going above and beyond the call of duty to ensure I was satisfied with my purchase. More
Untrustworthy Went back on their word! Processed a payment before the agreed processing date. Now are saying that agreement was not made. Very unhappy! Very disappo Went back on their word! Processed a payment before the agreed processing date. Now are saying that agreement was not made. Very unhappy! Very disappointed and hurt. More
great customer service Very helpful and patient with me as I was very tired when I came in.Wound up with a great deal.Give a lot of credit to your staff for working with me. Very helpful and patient with me as I was very tired when I came in.Wound up with a great deal.Give a lot of credit to your staff for working with me. More
Jacob Arellano was great and quick Went through AAA car buying, I live in South OC and expected to get a AAA Kia dealership and DCH Kia in Temecula popped up. Jacob sent me an email, to Went through AAA car buying, I live in South OC and expected to get a AAA Kia dealership and DCH Kia in Temecula popped up. Jacob sent me an email, told him the model, color and Trim I wanted, within the day, he had an out the door price for me, AAA discount, the Kia rebates, the dealer discount and it blew away anything I had gotten including Costco. And it was nice to handle stuff over in internet since Temecula is a bit of a poke from South Orange County. It worked out today that we were out that way playing golf, I had my buddies drop me off Jacob helped me right away, we got the paperwork going, the car was brought in from another dealer, prepped and ready to go, all within a DAY. But of a wait with the finance manager but when is that ever quick at any dealer espcially since it was a saturday afternoon and they had plenty of customers in front of me. In the meantime they had brought my car into an empty end of the showroom for me to look it over, I was very imressed with that and Jacob gave me a very well informed tutorial of the car. I like Sales people who know the product they are selling. Doing this over the internet, and dealing with the dealership was very painless. More
Basic Maiintenance Kristina Duvall was very attentive, quick, informative and overall helpful with my questions as it related to my vehicle and future need for service. Kristina Duvall was very attentive, quick, informative and overall helpful with my questions as it related to my vehicle and future need for service. I appreciated that she took the time to speak with me. Melanie More
Jacob was so helpful My father had been communicating with Jocob via email for about a week & Jacob had all the answers that we needed & then some more information that wa My father had been communicating with Jocob via email for about a week & Jacob had all the answers that we needed & then some more information that was very helpful in the aid of the search for the car that was right for me. Jacob was extremely polite. Everyone else we met at the dealership had a great attitude & were very friendly. More
Craig did an outstanding job and made the selection process Happy that I went to KIA in Temecula first. Craig didn't pressure me to buy. Overall, I had a very positive review of the dealership. Happy that I went to KIA in Temecula first. Craig didn't pressure me to buy. Overall, I had a very positive review of the dealership. More
OUTSTANDING CUSTOMER SERVICE CLEAN WAITING AREA, VERY ACCOMODATING WITH REFRESHMENT AND SUITABLE ENTERTAINMENT WHILE YOU WAIT. STAFF EXTREMELY FRIENDLY AND PROFESSIONAL IN EVERY L CLEAN WAITING AREA, VERY ACCOMODATING WITH REFRESHMENT AND SUITABLE ENTERTAINMENT WHILE YOU WAIT. STAFF EXTREMELY FRIENDLY AND PROFESSIONAL IN EVERY LEVEL. WOULD HIGHLY RECOMMEND THIS PLACE FOR SERVICES. More
Service Department I made an appointment with Leslie to have my Perma Plate applied to car for the paint and the leather my appointment was for 1/3/18 at 7:30am. Leslie I made an appointment with Leslie to have my Perma Plate applied to car for the paint and the leather my appointment was for 1/3/18 at 7:30am. Leslie was very nice and helpful. I brought my car in today at 7:40am and the service department was great! They told me it would be a 6 hr job and I would be able to pick it up at 12:00/1:00. My car was ready at 12:00 and the shuttle picked me up and dropped me off. I went in and was greeted by a nice person behind the desk and she took me to my car. Very professional service department, friendly. I usually do not like the service department due to the snotty people and people not wanting to be there. So far I am impressed. Thank you Cory Miller for recommending Kia and thank you Alan for showing me the car. Great job! More
GREAT PEOPLE/GREAT DEALERSHIP Last time I walked into a dealership was 11 yrs ago. I needed another car and went to Kia to see the cars my friend has a kia. I went in spoke to Co Last time I walked into a dealership was 11 yrs ago. I needed another car and went to Kia to see the cars my friend has a kia. I went in spoke to Cory Miller and test drove a car and really loved the car, he was helpful and explained the whole car. 2 weeks later he said to come in and see I could qualify for this rebate and I walked out with a new car that night. Alan helped me with my car, mats and went over the car with me. I had a problem brought it back and it was delivered to my work with a full tank of gas. They all took care of me and very nice and professional. I delivered my pink slip always greeted with a friendly hello and smile. I would recommend Kia and have them talk to Cory Miller and Alan. They were not interested in making a sale and I was not rushed but what I was looking for and I now have a nice car More