DCH Kia of Temecula

If you shop smart, you don't have to haggle DCH Kia of Temecula treated me well and fair. Daniel K. provided excellent service and care throughout the process. Dealerships and salespeople are DCH Kia of Temecula treated me well and fair. Daniel K. provided excellent service and care throughout the process. Dealerships and salespeople aren't the villains many YouTube videos and Yelp reviews make them out to be. You have to do your homework before you arrive at the dealership: know what you want and why, know what your trade-in is worth, and know what you don't want to pay for (and don't pay for it). Car purchasing is a lot like taking a college course. Don't blame the professor for your lack of preparation. Read the purchase agreement. Look at every line and question the finance person what that charge is. In the end, if something makes you uncomfortable about the process, YOU DON'T HAVE TO BUY THAT VEHICLE. Think you might be susceptible to coercion? Look at Costco or AAA's auto purchasing programs. They aren't perfect but there is a protocol which is followed. My advice to you: ask to be shown the actual factory invoice sheet, do not accept some random piece of paper with a dollar value on it. It should come from a binder and have the VIN number on it, the factory of manufacture, and it's port of entry. Take a picture of this document. It's your personal duty to protect yourself from fraud, that's no one else's responsibility other than yourself. More

Excellent Auto Care and Customer Service Kristina Duvall is excellent. I am happy with the service and environment of the dealership. Waiting for my car to be serviced in surroundings such Kristina Duvall is excellent. I am happy with the service and environment of the dealership. Waiting for my car to be serviced in surroundings such as these makes it easier to bring my car in. Everyone I have met is great. I wish they would include a car wash at the end of the service. More

Excellent service Prompt service. Everyone is very knowledgeable and friendly. Christina is awesome. She answered all my questions concerns. Would definitely recommend Prompt service. Everyone is very knowledgeable and friendly. Christina is awesome. She answered all my questions concerns. Would definitely recommend and continue using their services. More

Fast, friendly service from Nigel My daughter and I took the Optima for some required work and were greeted with smiles and efficiency. The staff were all very nice and Nigel got us in My daughter and I took the Optima for some required work and were greeted with smiles and efficiency. The staff were all very nice and Nigel got us in and out for our scheduled appointment explaining just how things would be done. Our car was ready for pickup before the time we were told it would be and Nigel answered all of our questions without hesitation. An unusually pleasant visit to a dealer service department. You don't hear THAT everyday! Thanks DCH. And thanks Nigel!! More

Daniel is extremely helpful and responsive. Just wanted to thank Daniel for how helpful and responsive he has been. A very good asset to your dealership I would recommend working with him to ot Just wanted to thank Daniel for how helpful and responsive he has been. A very good asset to your dealership I would recommend working with him to others. More

Great customer service! I've taken my car several times to the dealer. Every time I have it has been a pleasant experience. Nigel has always taken care of any issues. Ever I've taken my car several times to the dealer. Every time I have it has been a pleasant experience. Nigel has always taken care of any issues. Everyone there is very helpful and always willing to help and they go out of their way to ensure your needs are taken care of. Gabriel was very helpful as well. I recommend them! More

Super service Every time I've brought my car to the dealership, she was very professional, delivery the vehicle on time. Most important, kept me informed of the Every time I've brought my car to the dealership, she was very professional, delivery the vehicle on time. Most important, kept me informed of the service progress. Thank you More

Best Experience Ever!!! Thank you to everyone at DCH Kia of Temecula!!! Super easy and wonderful experience! Definitely 5 star and definitely a super happy customer!!! Thank Thank you to everyone at DCH Kia of Temecula!!! Super easy and wonderful experience! Definitely 5 star and definitely a super happy customer!!! Thank you so much for making my car dreams a reality!!! More

Friendly excellent service The lease process was very smooth. There was no hard sells. All the people we dealt with were very friendly. This is our 3rd KIA Sorento and most like The lease process was very smooth. There was no hard sells. All the people we dealt with were very friendly. This is our 3rd KIA Sorento and most likely won't be our last. More

Oil Change Danny in the service department was great! Got me in and out in a timely manner without an appointment! Kia of Temecula always takes great care of my Danny in the service department was great! Got me in and out in a timely manner without an appointment! Kia of Temecula always takes great care of my car and treats me right! Thanks guys! More