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DCH Kia of Temecula
Temecula, CA
383 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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383 Reviews of DCH Kia of Temecula
July 01, 2017
Great well done perfectly. Just bought Niro Touring today and very comfortable drive all the way home. Alan Dowdy is a great helper and he helps me through understand about Hyb Just bought Niro Touring today and very comfortable drive all the way home. Alan Dowdy is a great helper and he helps me through understand about Hybrid and Jesus Guerrero is wonderful. It very easy and simple talking with them. More
by cathy1803
Employees Worked With
Alan Dowdy, Jesus Guerrero
June 11, 2017
Great car buying experience My husband and I hate going through the car buying process, so we were pleasantly surprised with our experience at DCH Kia of Temecula. Internet Sales My husband and I hate going through the car buying process, so we were pleasantly surprised with our experience at DCH Kia of Temecula. Internet Salesman Kory Miller was professional, knowledgeable, attentive and timely. He did an excellent job. Finance agent Jesus Guerrero also did a great job. At no time did we feel highly pressured or uneasy. More
by J&Rsilver
Employees Worked With
Cory Miller, Jesus Guerrero
May 25, 2017
They tried to overcharge me by $2,500.00 I was very interested in purchasing a new Kia Niro. They had prices of the cars on their website. I went in, only to find out that they were charging I was very interested in purchasing a new Kia Niro. They had prices of the cars on their website. I went in, only to find out that they were charging $2500 ABOVE MSRP. They told me that because the Niro was a new car, all dealerships were struggling to keep them in stock and that all dealers were charging the markup. I told them I would not pay anything extra and walked away. I immediately called the Kia of Ontario and they told me they would not charge above MSRP. I bought the car from Ontario. A week later Temecula called me and said "if I was still interested they would waive the $2500 premium for me for one day only." I told them I had already purchased a Niro. They asked why and what they could have done differently. I told them don't treat people from Temecula like their money doesn't matter and try to take advantage of them. I did not get any additional follow up. More
by Temecula Native
Employees Worked With
I do not remember which employees I worked with.
May 11, 2017
Condescending salespeople and poor service department. I ended up on this site since I keep getting told to call and get no call back. There is no express service expect to wait hours if not days. Also exp I ended up on this site since I keep getting told to call and get no call back. There is no express service expect to wait hours if not days. Also expect to take vehicles back for a second time to fix the mistakes from the first time. More
by Gonzodsoldier19
Employees Worked With
Kelly Zala, Julio Romero, Kristina Duvall
May 07, 2017
Job well done They gave us a fair Kelly blue-book price for our trade in even though it needed tires and we paid a fair price for our new 2017 Forte. The payment w They gave us a fair Kelly blue-book price for our trade in even though it needed tires and we paid a fair price for our new 2017 Forte. The payment wasn't quite as low as we needed but it is workable. More
by Dan62
Employees Worked With
Jay Soberanis
April 27, 2017
Great Customer Service After calling several Kia Dealers in the area, Temecula was the only one that actually answered my questions and gave me the best deal. I was able to After calling several Kia Dealers in the area, Temecula was the only one that actually answered my questions and gave me the best deal. I was able to do most of my research on the phone and computer, called Richard and he gave me all the information with numbers right over the phone. I was able to let him know when I was coming and he had a salesman there ready to get things going right when I got there. I didn't have to go through the typical sales deal, they knew where I wanted to be and what car I wanted. There was no upsale and I got an awesome deal! More
by vanowner
Employees Worked With
Richard Dickens, Nicholas Camello
April 21, 2017
Mini Van Shopping My experience at DCH Kia was great. Vince was knowledgeable of the car we wanted having only been there a short time. He took care of us and found the My experience at DCH Kia was great. Vince was knowledgeable of the car we wanted having only been there a short time. He took care of us and found the car even though he had to go to San Diego to get it. Thanks again More
by Manthey
Employees Worked With
Vincent Russo, Jesus Guerrero
April 18, 2017
Theft/Terrible Service Had my vehicle broken into during or after a service here and they (dealership and DCH corporate) ignored the concern. This has already cost the deale Had my vehicle broken into during or after a service here and they (dealership and DCH corporate) ignored the concern. This has already cost the dealership one sale and is about to cost DCH another. Also, the "free" lifetime oil changes they pitch cost over $500. So watch out for that charge if you decide to buy here. More
by CM
Employees Worked With
Kenneth Colson, Gary Suit, Eric Hueter
April 09, 2017
Excellent customer service I went to KIA that day just to see what my options were as my lease was ending in a few months. I walked out owning a brand new car! Alan Dowdy is a I went to KIA that day just to see what my options were as my lease was ending in a few months. I walked out owning a brand new car! Alan Dowdy is awesome! KIA is lucky to have such an excellent employee working for them. He did not stop exploring options until he was able to find one that worked for me. Thank you Alan! More
by jmhiggins
Employees Worked With
Alan Dowdy, Jesus Guerrero
March 25, 2017
Great service and fast in and out. The service center is very good and the people are helpful and knowledgeable of their product. Sandra helped me and got my service done Quick. The The service center is very good and the people are helpful and knowledgeable of their product. Sandra helped me and got my service done Quick. Their are always helpful. More
by Fish the best.
Employees Worked With
Cory Miller, Sandra Rabie
