DCH Kia of Temecula
Temecula, CA
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440 Reviews of DCH Kia of Temecula
Thanks to Daniel for his sincere welcome and to Jeremy for his sense of humor. Both made my one hour wait a pleasure. Always happy to post a good review for service. for his sense of humor. Both made my one hour wait a pleasure. Always happy to post a good review for service. More
Jeremy is by far the most professional and knowledgeable service advisor! Delivered my car to me early and always with a caring attitude and smile! Thank you Jeremy, you portray the kind of an employee that service advisor! Delivered my car to me early and always with a caring attitude and smile! Thank you Jeremy, you portray the kind of an employee that any company would love to hire! Lisa Martinez More
Don’t trust them. Bunch of shady liars. They will lie straight to your face with a smile on their face. Stay far away from this dealer straight to your face with a smile on their face. Stay far away from this dealer More
AMAZEBALLS!!! That is all I can say… We just went in to look, but had such great experience with Jaime that we ended up with a new car. From the time we met him in the parking lot to finalizing numbers for look, but had such great experience with Jaime that we ended up with a new car. From the time we met him in the parking lot to finalizing numbers for me, the level of service from Jaime, Damian, and JC was beyond anything I would have ever expected, especially from a car dealership. The attention to detail along with great communication afterwards brought us back two days later and my husband purchased a new Kia as well. Based on my experience I will never go anywhere else. To the guys (Jaime, Damian, and JC) you guys rock and we appreciate everything you did. By the way, Chris is still waiting for his swag. 😂 More
Perma plate optional warranty fraud.It is basically a extended appearance protection when it already comes with manufacturer warranty of 3yrs. Sales person will tell you it cannot be removed but when you extended appearance protection when it already comes with manufacturer warranty of 3yrs. Sales person will tell you it cannot be removed but when you sign the contract they will list it under optional items. They will charge you upto $1500. More
Jeremy is a consummate professional in all respects. Courteous, knowledgeable and timely. Always a pleasure dealing with Jeremy when I bring my vehicle in for service. Courteous, knowledgeable and timely. Always a pleasure dealing with Jeremy when I bring my vehicle in for service. More
4/5 Total Stars Overall. 5/5 Stars for the Service Department. Jeremy Goodman has a heart of Gold. Very kind, and professional! Gave me constant updates on my car from start to finish. I will always l Department. Jeremy Goodman has a heart of Gold. Very kind, and professional! Gave me constant updates on my car from start to finish. I will always leave my car in his and his associates hands! 0/5 Stars for the female Cashier "Customer Service Rep". The older brunette lady was literality on the phone and had me standing-waiting for her for longer than 5 mins. Apparently, the person on the phone was more important than the person (me) right in front of her, and she had no intention of putting the phone call on hold. Had the audacity to ask me for a signature and payment instead of greeting me and or apologizing for the long wait. Needless to say I didn't say one word to her, I paid and left very pissed off. Also, another Cashier saw me and he kept walking by. Very unprofessional department. Get rid of them! More
Jeremy Goodman, is excellent... got our car in to fix our problem! He also followed through with what he had said he was going to do. I can’t say anything but he is excellent. Big 5 for him would give him mo problem! He also followed through with what he had said he was going to do. I can’t say anything but he is excellent. Big 5 for him would give him more stars if your system was based on it. More
The Service Rep, Jeremy Goodman, was the most friendly and efficient individual that I have dealt with within the KIA community. I purchased a 2018 KIA Sorento from another dealer and had trouble with the and efficient individual that I have dealt with within the KIA community. I purchased a 2018 KIA Sorento from another dealer and had trouble with the battery not holding a charge. On Thursday, 4/08/2021 the car would not start, and my wife had eye surgery scheduled on the morning of Monday 4/12/21. Absolutely requiring the car to work on Monday morning, I called AAA who jump started the car and checked out the battery and charging system, finding the battery faulty. I tried to get a good response from the original dealer but as the weekend was quickly passing, I called around. On Friday afternoon, contacting Jeremy at the Temecula California dealer,, and explaining our critical need for having the car working on Monday morning, he said the he was the only member working that late on Friday that if I could get the car to him before quitting time, he would fix the problem. True to his word, he quickly and efficiently replaced the battery. He was very nice and professional in every way and save the day.I am now confident that I will get my wife to her eye surgery as appointed. Thank you Jeremy Goodman! Robert A. Julian 985 Vista Grande Drive Hemet, CA 92543 |(951) 388-9009 More