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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,191 Reviews

1,191 Reviews of DCH Kay Honda - Service Center

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November 05, 2019

Very fast turnaround Dropped off my car for its first service at 7:15am and got a call that it was done at 11:00. I was expecting much later and was happily surprised whe More

by tmerit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

DCH Kay Honda responded

Thank you so much for this awesome review! We are so pleased to hear you had a successful experience with us. We value your continued loyalty and hope to service you again soon.

November 04, 2019

A1 service minder I was able to book an appointment online at my convenience. The service was fast, efficient, and everyone was professional. My car is running well. More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
204854, Vincent Maurer
Nov 06, 2019 -

DCH Kay Honda responded

Lisa, thank you for the awesome review! We are so glad you had a successful experience with us. We value your loyalty and hope to service you again soon.

November 04, 2019

Great team at DCH! It's been a short time with my new civic, but so far I've had a great experience at dch. the team is universally friendly, both in sales and service, More

by PJLhatchbackguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Daniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Kourmouzis, Ron Horne
Nov 06, 2019 -

DCH Kay Honda responded

Thank you for taking the time to write this awesome review! We are so glad to hear about your positive experience with us and we hope to service you again soon.

November 04, 2019

Brought in vehicle for oil change and tire rotation. Customer service after pulling car in was very professional. Given all costs upfront so no issues when picked up. More

by Wilky
Recommend Dealer
Yes
Employees Worked With
Customer Service rep in service dept
Nov 06, 2019 -

DCH Kay Honda responded

Thank you so much for this amazing review! We are so happy to hear your experience with us was a successful one. We value your loyalty and hope to service you again soon.

November 03, 2019

Without question, this dealership understands importance of delivering the highest level of service. Service Advisor, Max Brombeck, was courteous, knowledgable & attentive. Max took the time to share result More

by JOV
Recommend Dealer
Yes
Employees Worked With
Max Brodbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

DCH Kay Honda responded

Thank you for taking the time to write this lovely review! We are so happy to hear about your positive experience with us. I will give your kind regards to Max and we hope to service you again soon.

November 03, 2019

Timely service and very pleasant personnel . Estimate was correct and I was kept I formed of ordering and progress. A very well organized service departments More

by Irene
Recommend Dealer
Yes
Employees Worked With
Max Brodbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

DCH Kay Honda responded

Irene, thank you so much for taking the time to write this wonderful review! We are so pleased to hear about your pleasant experience with us. We hope to service you again soon.

November 01, 2019

Everyone was very helpful and friendly. When I had a question, they were quick to give me an answer and always asked if I needed anything else More

by Kim
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

DCH Kay Honda responded

Kim, thank you so much for this awesome review! We are so excited to hear about your positive experience and that our staff provided helpful and friendly service. We hope to service you again soon.

October 31, 2019

It’s was a good experience,but a little pricey. The dealership was clean.Everyone I dealt with was pleasant.would have liked a little price break on everything that goes along with new tires. More

by Parkway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2019 -

DCH Kay Honda responded

Thank you for taking the time to write this great review! We are thrilled to hear about your positive experience with us. We value your loyalty and hope to service you again soon.

October 30, 2019

Tire Pressure Light resolved I came in because my tire pressure light came on. I had filled the tires and there were no leaks. The service team was able to reset the calibration. More

by FidelG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember her name
Oct 30, 2019 -

DCH Kay Honda responded

Thank you for this great review! We are thrilled that you had a successful experience with us. We hope to service you again in the future.

October 29, 2019

excellent Easy, quick. Excellent customer service. Very cordial stuff. I have never had a service problem since I bought my Honda Civic 2015. Definitely recom More

by luz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Brodbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2019 -

DCH Kay Honda responded

Thanks for the 5-star review!

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