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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,191 Reviews

1,191 Reviews of DCH Kay Honda - Service Center

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July 12, 2021

Scott Wendling was very professional and helpful in helping me lease a new car. He was patient and answered all the questions I had. Dennis Fike was also a great help and made sure I was able to get w More

by CKole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Radice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Wendling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Fike
Aug 30, 2021 -

DCH Kay Honda responded

Hello, thank you for taking the time to share this kind review! We are pleased to know you had a positive car leasing experience and hope you are enjoying your new vehicle!

July 10, 2021

Always a thrill having my car serviced there. I've always taken my car there in my 23 years. I would always recommend this dealership. More

by Heinrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Fernandez
Jul 15, 2021 -

DCH Kay Honda responded

Heinrich, thank you for your review and we appreciate the many years you have returned to our team at DCH Kay Honda. We're thrilled to keep having you. Have a fantastic day!

July 08, 2021

I want to gratefully commend to you the consistently I want to gratefully commend to you the consistently exceptional Honda services that Service Manage Mr. Max Brodbeck provides without reservation. H More

by p1dem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Brodbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

DCH Kay Honda responded

Peter, this is wonderful feedback and we appreciate it. We're thrilled to see that your experience was another top-notch performance from the team at DCH Kay Honda. We would love to see you back here. Have an excellent day!

July 07, 2021

Andrew Fernandez was excellent! He's the reason I will return to the dealership. He was friendly, kind, professional, and an asset to DCH Kay More

by Leigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Fernandez
Jul 08, 2021 -

DCH Kay Honda responded

Thank you for the kind words toward Andrew, Leigh. We appreciate you sticking with us and we look forward to having you back at DCH Kay Honda!

July 07, 2021

Russell in service has been great with providing service to my vehicle and assisting with ordering parts to complete the work. He is always very pleasant and polite More

by Phylt357
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Russell Wall
Jul 08, 2021 -

DCH Kay Honda responded

We're glad to see that you can always depend on Russell. We know he appreciates the kind words from you. Thank you for continuing to do business with us here at DCH Kay Honda!

July 05, 2021

vey good service. Ready to spend time in answering queries. Provided detailed information and suggestions. Also the work was done in a reasonable time and complete experience was really nice. More

by accord2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Wall
Jul 06, 2021 -

DCH Kay Honda responded

It's wonderful to see the team could deliver you a five-star experience. We want to get your needs taken care of in a timely manner. Come back again and visit the team at DCH Kay Honda!

July 05, 2021

Had an appointment for 10:30 AM for an oil change, I checked back at 11:20 rep said car was "next". I came back at 11:45 and I didn't see the car or rep. I returned at 11:35 ..representative said the gu More

by r9952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Fernandez
Jul 15, 2021 -

DCH Kay Honda responded

Hello, I regret to learn of your oil change experience with our team. I assure you we work our hardest to provide the best experience for you. An unsatisfied customer is something we would like the opportunity to fix. At your earliest convenience, please contact me at 732-676-9971 so that I can work this issue towards a positive outcome. Thank you Ken Kollak General Service Manager

July 02, 2021

They care about their customers and I trust them...very nice and welcoming. More

by Aqua2416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Fernandez
Jul 06, 2021 -

DCH Kay Honda responded

Our customers needs are always our number one priority. Thank you for choosing us at DCH Kay Honda!

Jul 06, 2021 -

Aqua2416 responded

They are very nice and quick with repairs.

July 02, 2021

Service department did a great job. My car was taken care of and left extremely clean. More

by Chernanza
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Wall
Jul 06, 2021 -

DCH Kay Honda responded

The team at DCH Kay Honda is happy to see you were satisfied with your service experience. Thank you for choosing us, we hope to see you again in the future!

June 30, 2021

Joe Budner is the best person for service over the years More

by ABDOSPIANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

DCH Kay Honda responded

Thank you for the kind words towards Joe. We appreciate you stopping into DCH Kay Honda and letting our team assist you with all your vehicle needs!

Jul 06, 2021 -

ABDOSPIANO responded

I am a loyal customer in large part because of your service department Thanks again Abdo Ades

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