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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,191 Reviews

1,191 Reviews of DCH Kay Honda - Service Center

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April 02, 2024

Good rapport with the client. No no nonsense discussions and price negotiations. Willingness to take the time to explain contract and speed to obtain the vehicle within the promis More

by Arielperez
Recommend Dealer
Yes
Employees Worked With
Scott Wendling and Armando Fuentes
Apr 03, 2024 -

DCH Kay Honda responded

Ariel, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Scott and Armando met your expectations. Thank you for choosing DCH Kay Honda, we look forward to having you as a valued customer for many years to come! Ken Kallok Service Director

April 02, 2024

I feel the service department is honest and do not attempt to upsell services which is important to me. Went in to have transmission serviced (fluid changed) and was told it was not needed at this tim More

by xb1200
Recommend Dealer
Yes
Employees Worked With
Joshua I think ??
Apr 03, 2024 -

DCH Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again. Ken Kallok Service Director

April 02, 2024

Efficient, friendly, professional Jacob was efficient, friendly, knowledgeable and was on top of taking care of my car More

by Robert N Sadigur
Recommend Dealer
Yes
Employees Worked With
Jacob
Apr 03, 2024 -

DCH Kay Honda responded

Thank you, Robert! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jacob met your expectations. Thank you again for choosing DCH Kay Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Kallok Service Director

April 02, 2024

very informative Matt was knowledgable, friendly. i always have a great experience when bringing my car in More

by Rdp66
Recommend Dealer
Yes
Employees Worked With
Matt
Apr 03, 2024 -

DCH Kay Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Matt and our team. Please don't hesitate to let us know if we can be of further assistance. Ken Kallok Service Director

April 02, 2024

Tiffany was great throughout a complicated repair at first I was told that I needed a new ignition lock but when the part came in and further inspection, I only needed a new ignition switch replaced whi More

by lmars1456
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Wessel
Apr 03, 2024 -

DCH Kay Honda responded

Imars, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tiffany and Darlene met your expectations. Thank you for choosing DCH Kay Honda, we look forward to having you as a valued customer for many years to come! Ken Kallok Service Director

April 02, 2024

Service was very quick Well done experience Would recommend oil change because of all the other checks that come with it More

by thomdel44
Recommend Dealer
Yes
Employees Worked With
H Hughes
Jul 11, 2024 -

DCH Kay Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at DCH Kay Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Ken Kallok Service Director

April 01, 2024

Efficient and pleasant friendly and courteous staff. I will be visiting for the service again More

by SIXPAK77
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Raymond
Jul 08, 2024 -

DCH Kay Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Kallok Service Director

April 01, 2024

All went well, pleasant experience as usual No pressure and good work as I usually receive More

by dameliokirt
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Raymond
Jul 04, 2024 -

DCH Kay Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Kallok Service Director

April 01, 2024

On time and professional I had a great experience with Dch. They are above and beyond other dealers in their excellence. More

by Winterst0
Recommend Dealer
Yes
Employees Worked With
Dealership
Jul 04, 2024 -

DCH Kay Honda responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Kay Honda, we look forward to having you as a valued customer for many years to come! Ken Kallok Service Director

April 01, 2024

Overall great experience and service Service was very friendly and efficient Honest and superior service More

by b.tantullo3364
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Wessel
Jul 04, 2024 -

DCH Kay Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Ken Kallok Service Director

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