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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,191 Reviews

1,191 Reviews of DCH Kay Honda - Service Center

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November 04, 2017

I love DCH Honda My salesperson Cara was the best ever! Fair patient supportive reasonable personable - everything good and my most recent Civic is my eleventh car buy More

by LMOC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caroline Zawadzki
Nov 06, 2017 -

DCH Kay Honda responded

Thank you for the positive feedback. It's a pleasure to know that you had a pleasant experience. We're happy to hear that right from the moment you walked in our team provided you with outstanding service. We look forward to seeing you again in the future.

November 03, 2017

30,000 mile overall service Since 1989 Kay Honda Eatontown has been my only sales and service auto dealer and I have always been pleased with all service. Ken Kallik and his dep More

by skipper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn, Carol in service, John tech specialist and others , Nader Awad
Nov 06, 2017 -

DCH Kay Honda responded

Thank you for the great feedback. It's a pleasure to know that you had a pleasant experience. We're glad to hear that for these past 28 years our team has been going above and beyond to provide you with outstanding service. At our dealership, our customers' satisfaction is always our top priority. We appreciate your loyalty to our dealership and we look forward to seeing you again in the future.

November 03, 2017

Oil change Joe Budner is extremely professional and friendly! Honda is lucky to have him working for them! Always a pleasure dealing with Joe!! Thanks Joe! Chr More

by cmoschel124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2017 -

DCH Kay Honda responded

Thank you for the great feedback. It's a pleasure to know that Joseph was able to assist you, providing you with excellent service and could answer all of your questions. We look forward to seeing you again in the future.

August 06, 2017

Great service! I always bring my car in for service to this service department because of the professional, curteous way you are treated and you know they will servi More

by cyndi713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kallok
Aug 07, 2017 -

DCH Kay Honda responded

Thank you for your wonderful review and rating! We're glad that our service department was able to assist you with your vehicle! We look forward to serving you again in the future! Keep an eye out for our service coupons on our website!

July 19, 2017

Great service Everyone was great. I was helped right away. Best people in the area!!!!!Come to this dealer ship best in the area! They work fast and answer all ques More

by Rmendoza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Connelly, Nader Awad
Jul 20, 2017 -

DCH Kay Honda responded

Thank you for your five star rating and review! We're so happy to read that our team at DCH Kay Honda could make your experience a great one!

December 10, 2016

Great Service Department even under construction! DCH Kay Honda has a great service department. On a Saturday they are rolling cars in and out like a well oiled machine. After taking my car to have a More

by Wayne Marcy
Recommend Dealer
Yes
Employees Worked With
Karyn Rispoli
Dec 13, 2016 -

DCH Kay Honda responded

Thank you so much for letting us know about your recent visit to our dealership. I am so glad that you were pleased with the level of service that you received. Please do let us know if we can ever assist you in the future in any way. Thanks for making the choice to come to DCH Kay Honda! Sincerely, Adrian Acosta

September 01, 2016

Dave was very healpful 'll I am thankful for Dave helping me find a car. I would recamend Dave to family and friends. I wouldnt to go anyone.he is the best More

by Smiliy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Radice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2016 -

DCH Kay Honda responded

Thanks so much for this great review and 5 star rating. Your satisfaction is very important to us, and I am glad to know that you were pleased with the level of service that you received from Dave and our dealership. We really appreciate you choosing DCH Kay Honda and hope that you will let us know if we can ever be of service to you in the future in any way. Thanks for your recommendation too! Sincerely, Adrian Acosta

August 11, 2016

New Car Lease Transmission Problem I was disappointed when my brand new Honda Civic had a transmission problem. I took it back to the dealer after 6 days so it could be repaired. This w More

by Lisa Russo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Breeden, Service Manager; Sergio, Mechanic
Aug 15, 2016 -

DCH Kay Honda responded

Thank you so much for taking the time to write this review and let us know all about your recent interaction with our Service Department. I am so glad to hear that Steve was able to fix any issues that occurred and made your experience as seamless and efficient as possible. your satisfaction is extremely important to us, and we thank you for choosing to come to see us at DCH Kay Honda. If we can ever be of service to you in the future, please don't hesitate to reach out to us anytime. Sincerely, Adrian Acosta

June 09, 2016

Awesome service I would like to thank, Steve Breeden Joe Budneer Nader Awad For a job well done, helping me to correct a problem with my new accord coupe. More

by Wailmad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Breeden and Joe Budner, Nader Awad
Jun 21, 2016 -

DCH Kay Honda responded

Thank you so much for letting us know about your recent interaction with our dealership, Your satisfaction is extremely important to us, and I am so glad to know that your experience was a great one. Please let us know if we can be of assistance to you in the future in any way. Thanks for making the choice to come to DCH Kay Honda! Sincerely, Ray DeSimone

June 04, 2016

Charged For 75,000 Service Done Already By Academy Honda 2007 CRV checked by VIN # to see repair history, 2010 Insight the repair history was not checked and 75K service was done twice. Service Advisor ne More

by rgm129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't remember
Jun 21, 2016 -

DCH Kay Honda responded

Thank you for taking the time to provide us with this important information about your recent visit to our Service Department. I regret that your experience was less than satisfactory. I would greatly appreciate the opportunity to speak to you about this in further detail if you could call me at your convenience at (732)245-2929. Thank you for bringing this to my attention, and I hope to speak to you soon and try to make things right. Sincerely, Ray DeSimone

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