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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,191 Reviews

1,191 Reviews of DCH Kay Honda - Service Center

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March 20, 2019

Great service Very attentive, understanding, nice experience. Service was done in a timely manner. The waiting area is clean and comfortable. The service employees More

by KAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber
Mar 22, 2019 -

DCH Kay Honda responded

Thank you so much for this wonderful review! We hope you come back and see us soon!

March 19, 2019

Well done!!! From the moment i entered the dealership my car and needs were handled appropriately and I was delighted to learn that I needed nothing done except th More

by Traveldoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2019 -

DCH Kay Honda responded

Thank you for leaving this great review about you service visit! Our facility strives to provide quick, efficient, and honest service, and we are happy to hear that this was your experience during your recent visit with us. We are happy to help you with any future service needs!

March 19, 2019

My experience was professional and pleasant. Service agent/s listened to me and explained all possible services. My questions were answered and, although they obviously had much greater knowledg More

by Guenther, Barbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
02 Scott
Mar 20, 2019 -

DCH Kay Honda responded

What a superb review, Barbara! We are happy to hear that our staff provided you with all of the information concerning your servicing, and that you appreciate the cleanliness and amenities that our facility provides to clients! Servicing should be a pleasant experience, and we are glad that this is always the case when you visit us.

March 18, 2019

Great service....pleasant staff Came in because the orange wrench light went on. My Fit was nearlng 30,000 miles. Check list and suggested work were clearly and patiently explaine More

by Joan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Rosius
Mar 18, 2019 -

DCH Kay Honda responded

Thank you for sharing your experience with us Joan! We're happy to hear you're satisfied with your last visit and that we could help with everything. We look forward to your next visit!

March 17, 2019

$1050 oil change, but thank goodness Came in for an oil change and to check the car before a trip and a valve problem was discovered early before big problems started to happen. Thanks fo More

by ERK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max
Mar 18, 2019 -

DCH Kay Honda responded

No problem! We're glad we could help and that we found that for you. See you for your next scheduled maintenance visit!

March 16, 2019

The service rep. My service rep, Max was over the top excellent. He was spot on in all areas: my concerns, costs, my time, vehicle repair or sale of vehicle? Vehicle f More

by Dunphy,tom3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Brodbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted the shuttle driver??
Mar 18, 2019 -

DCH Kay Honda responded

We're proud to hear it. We will pass along these kind words to him. See you soon!

March 15, 2019

Great work and shuttle service! I am new to this area, so I was extremely happy with the friendliness and caring of your service department! The shuttle service was SUPER! I would de More

by newbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2019 -

DCH Kay Honda responded

Thank you very much for sharing this! It was our pleasure to provide you with this experience! Thank you so much for the recommendation as well!

March 15, 2019

Honda passenger air bag recall They took me first thing in the morning as scheduled and was finished right on schedule. Comfortable waiting area and friendly professional staff. G More

by Jpmarczak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Brodbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2019 -

DCH Kay Honda responded

Fantastic! I am glad you enjoyed our facilities and the help of our staff. Please visit again if you need anything!

March 13, 2019

Regular service and Recall! Called in the morning for a recall on my 2016 Honda Accord, they gave me a 2:00 appointment, dropped the car off and it was finished in less than 1 Hr More

by JohnP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Rosius
Mar 14, 2019 -

DCH Kay Honda responded

John, it is great to hear that you were pleased with the timeliness of service department as well as our helpful staff members! We thank you for this amazing review.

March 11, 2019

Wonderful experience. Ramon Rosius is truly an asset to this company. He goes above and beyond to make sure everything is right with your car. A class act for sure. More

by Romenyla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Rosius
Mar 12, 2019 -

DCH Kay Honda responded

Thank you for the superb review. It is wonderful to hear that Ramon, and our team provided you with a first-class experience!

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