DCH Honda of Oxnard

MIKE CARRILLO. Let's see IF I can put my gratitude into words. In November, 2009 I purchased my first new car. In March it was broken into. Mike just "took care of it". He made sure all the glass was o words. In November, 2009 I purchased my first new car. In March it was broken into. Mike just "took care of it". He made sure all the glass was out of the air-vents, seats, sun-roof, (yes, glass explodes)...it was just taken care of. THEN...in May, the car was "side-swiped". Back to Mike. After a laugh or two ("what'd they do to ya now?")..he just said..."I'll take care of it". Set up the rental car and off I went..knowing that my car would be taken care of...the right way. THEN...(do you think I should get ANOTHER "new" car?), the windshield cracked. POOR Mike. He just didn't know what to say..other than "I'm so sorry". "I'll take care of it". I NOW have "my" NEW car back..and "she" IS like NEW. Mike's professionalism, courtesy, knowledge and just "plain CARING"...has made this experience tolerable. I am so grateful that Mike Carrillo works for HONDA of Oxnard. I know..IF anything else goes wrong with my car..MIKE will make sure "it" is taken care of...the right way. So...if I could rate Mike higher..I would...but "10" sounds a little weird. THANK YOU MIKE!!!!!! More

DCH Honda of Oxnard gave me excellent service. DCH Honda of Oxnard gave me excellent service. Expecially the Employee Ronald Anthony. I have worked with alot of car sales associates in the past a DCH Honda of Oxnard gave me excellent service. Expecially the Employee Ronald Anthony. I have worked with alot of car sales associates in the past and Ronald Anthony by far was the best ever! He really put my needs and wants first. I had some very poor customer service in the past and felt like I was pressured and that my needs and wants were not heard. However, Ronald Anthony looked out for my best interest and worked very hard to provide me with everything that I wanted. He listened to me and really cared. I am going through a very difficult time in my life right now and my focus was to save money yet still have a reliable car at a lower monthly payment that would also save me in gas. Ronald Anthony was able to not only save me money on my monthly payments and in gas but put me into a brand new 2010 Honda Accord which is a wonderful car and satisfies my needs and budget. I not only have a new car but I feel like Ronald Anthony will be a friend for life. I would recommend DCH Honda of Oxnard and Ronald Anthony to all of my friend, family or anyone that is looking for a great car and wonderful service. Thank you from the bottom of my heart, Maureen Jones-Borden More

Purchased a 2011 Honda Pilot Touring from Ron Anthony with the help behind the scenes from Frank Montebello. Ron was outstanding and went to all extremes to make me feel very welcome and even kept me rel with the help behind the scenes from Frank Montebello. Ron was outstanding and went to all extremes to make me feel very welcome and even kept me relaxed and hydrated at all times. A very sincere person, without that pushiness like other salesman. After this being my 3rd Honda, this dealership hits it out of the park. I bought a 1994 Honda from this dealership back in 1993 and they were great then, and my second was from Vista Honda in Ventura and they were horrible from after the finance department to all dealings afterward including service. I came back for this purchase to DCH Honda of Oxnard, just looking but ended up with Great Customer Service throughout. GM Frank Montebello I met and I heard he had stepped in to make the steps to getting approved. ( with this being my 10th new car experience, I had never met nor heard of the GM ) And a special thank you to finance person Cindy Kim. You cant find a more courteous finance person. She was wonderful and sweet and extremely sincere. The whole process is always lengthy, but you could say they make you feel at home. Buying a Honda or car from any other dealership or staff would be a crime. Also a shout out to Greg and Zilmer in service for the warm reception they gave and setting up all my appointments for first free oil change and also the Lojack and Cilajet install appointments. I couldn't say more how Thankful I Am and I only wish I could take them to dinner for the hard work they performed. NOW STOP READING AND GO TO DCH HONDA OF OXNARD AND GET YOUR NEW CAR FROM A FAMILY THAT WILL TAKE CARE OF YOU............ More

I was so impressed with my experience at DCH Honda of Oxnard. My daughter and I were met immediately with a warm smile and firm handshake from Ron Anthony, he answered all of our questions and showed us Oxnard. My daughter and I were met immediately with a warm smile and firm handshake from Ron Anthony, he answered all of our questions and showed us exactly what we asked to see. There was never any pressure and I always felt I could call any time with any question or concern. He found my daughter her dream car and I am confident that when she goes off to college in the fall she will be in a safe and dependable car. Khalid "Oz" in the finance department was also a joy to work with, very knowledgeable, friendly and stress free. I feel like I made more than a car deal, I feel like I've made friends at DCH and it all began with a great big smile from an incredible man - Thank you Ron! You and DCH are the best. I will definitely spread the word about DCH and Ron Anthony. More

Earlier this morning (before driving over to your lot), I Earlier this morning (before driving over to your lot), I saw an ad for the Nissan-Versa. I was interested. I traveled to your dealership and arri Earlier this morning (before driving over to your lot), I saw an ad for the Nissan-Versa. I was interested. I traveled to your dealership and arrived around 10:30 am. I was greeted at the front door by a sales person. I let them know what brought me in and that I did not have an appointment. I was completely honest in letting him know that the Versa at your location was my "plan B." I merely wanted to test drive the car today and give it some thought. The salesperson (Damian Soto) became agitated and began to tell me that he did not appreciate that I was not going about test-driving a car the way that he would. He questioned what my "plan A" was and began to try to manipulate me. I told him that I was not interested in discussing it with him after he had raised his voice to me. He briefly left the office and returned telling me that the car had been sold already. He said nothing to me as I walked away. I left your dealership feeling very insulted and having had a horrible interaction with this sales associate only to find out that the car was not even available. I went over to DCH Audi of Oxnard and shared with the sales associate there my same honest intention. They have a Versa over there currently.The salesperson had no negative reaction and was incredibly professional. More

Josh made my car buying the best experience yet to date. Josh made my car buying the best experience yet to date. I have purchased 5 cars in the last 15 years and by far he gave me the best deal, the best Josh made my car buying the best experience yet to date. I have purchased 5 cars in the last 15 years and by far he gave me the best deal, the best trade-in, he helped my figure out what car would best suit my needs. He was not pushy, he was warm and friendly, he didn't play those stupid car salesmen games, he treated me with respect and dignity. I was in and out with a new car in less than 2 hours. I feel like if anything goes wrong with my car I truly believe he will make sure it will be fixed and wants me to be a happy customer. I have never purchased an extended warranty - ever! and Josh worked it into the monthly payment- a very smart thing to do and I purchased my first ever extended warranty. I love my car, I drive it with pride and I don't have the feeling that something may go wrong with it and I'm stuck without my sales person on my side. I am a single mom and have had to buy cars alone for many years and with Josh I never felt intimidated or taken advantage of. I will recommend him to all my friends and family. Just a note - I purchased one of the very first CRV's to come out from DCH Honda of Oxnard in 1997 and I had a very positive experience as well, but Josh has been the best sales person to date. Thank you for the way you treat your staff as they pass it onto the customers. I vote you make Josh employee of the month! Sincerely, Diane Malecha More

Barry in parts is great to work with. Honest, straight forward and ethical. It's great to find employees of car dealerships that you trust implicitly. Barry is one. Not only has Barry assisted me in par forward and ethical. It's great to find employees of car dealerships that you trust implicitly. Barry is one. Not only has Barry assisted me in parts, he put in touch with the used car manager who was great to work with too. I will be back. More

Honda of Oxnard, ive been coming here for three years, and the service and the parts department are top notch, they always call me when my parts are in and they take there time to explain all my service n and the service and the parts department are top notch, they always call me when my parts are in and they take there time to explain all my service needs and issues with my car. They parts that i receive are the correct ones and the serivce advisors always explain the serivces that they perform More

Mr. Garrison responded quickly via a cell phone call and let me know that he had received my request. Due to I wanting to be sure the part I needed was correct, Barry’s effective methods of sending me a bre let me know that he had received my request. Due to I wanting to be sure the part I needed was correct, Barry’s effective methods of sending me a break down display of the part, maintained a high degree of his involvement. I returned the call and ordered the part. Barry was very helpful, displayed excellent customer service and made me feel that he was genuinely concerned about my getting the right part on the first try. Thank You Barry and To Whom It May Concern, know that Barry did an outstanding job for you. More

I HAD A VERY GOOD EXPERIENCE, THE SERVICE IS THE BEST, VERY FRIENDLY AND PROFESIONAL. YOUR COSTUMER SERVICE IS ONE OF THE BEST IN TOWN, IN THE PAST I HAD A VERY NEGATIVE ATTITUDE FROM OTHER DIALERS. THAN VERY FRIENDLY AND PROFESIONAL. YOUR COSTUMER SERVICE IS ONE OF THE BEST IN TOWN, IN THE PAST I HAD A VERY NEGATIVE ATTITUDE FROM OTHER DIALERS. THANK YOU FOR YOUR EXCEPTIONAL WORK, I WARANTY RECOMEND YOUR BUSSINES WITH MY FRIENDS, CO-WORKERS AND FAMILY MEMBERS. THANK YOU More